Find out what other customers think - so you can decide if Europcar is the right company for you.
10 February 2019
The kindness of the staff
15 January 2019
04 November 2018
Excellent service from friendly efficient staff.Nothing.
22 October 2018
there were lots of areas of damage on the car many of which were not listed when collecting the car. I had to return to the desk and ask someone to come and agree all the damage
11 October 2018
We were given a hybrid car but no information on how to drive one. Had never driven one before.
10 October 2018
Easy pick up and drop off
30 September 2018
No obvious Petrol station on entering/within airport or surrounding roads
09 September 2018
Staff were very friendly.
19 November 2017
Price, ease of booking, collection, drop off and condition of the car.
04 October 2017
Very efficient.Super counter staff (Alissa?) . Great car and great value for money.
22 September 2017
Staff and car all goodFelt it was quite expensive and felt one additional driver should have been included.
Which would make me think twice about rebooking.
09 June 2017
Car booking was simple and didn't take long to pick up Landed up witg a van looking thing which wasn't what we booked (nissan juke) although served the purpose of trip
30 May 2017
Staff pleasant and very helpful .Nothing
25 April 2017
There was no one to take delivery at desk as dealing wither others collecting cars
04 December 2016
Very efficient as always with Europcar
03 December 2016
Friendly helpful staffArea where cars are parked was badly lit, luckily we had a torch to see what we were doing in the dark.
18 July 2016
i had to sign for the condition of the car without having an opportunity to look at the car??
16 May 2016
Helpful & simple hire processThe car was uncomfortable, noisy & not what I ordered, even though upgraded would of preferred the original ordered vehicle
02 March 2016
Car was not the one we ordered but it was of a similar type and it was not the basic model and had low mileage.Very comfortable carAll ok
14 February 2016
The car was brand new and was exactly what was needed. We got 4 passengers, 4 sets of golf clubs and 4 suitcases in the vehicle. Thanks to my husband's brilliant packing.
28 September 2015
Car was not ready at arrival
23 May 2015
Cleanliness. Good condition. Useful map.
20 May 2015
The car was in mint condition and a joy to ride with.The really long waiting to be able to get the car. We booked a Fiat500 and got a Seat Ibiza, i do not know if this is an upgrade but it was also a pleasant car to drive with. We have looked online for a Fiat500 Convertible but it was not in the range of cars too bad.
13 November 2014
Friendly efficient staffRental return area poorly signposted in return area. I spent ages searching for the Europcar office & had to leave the car in the collection area or i would have missed my flight.
25 September 2014
Everything as previously statedneeded a larger vehicle
11 September 2014
The desk was easy to find and the process very quick and simple. The car located not far from the terminalThere was a small dent on the back wing which hadn't been recorded. However when we reported it and showed a photgraph is was noted on our paperwork without any problem
01 July 2014
the option to return the car with a full tank -full to full option which is fairer and cheaper. also the fact that there was no attempt to make me change and make me take up return empty option or unnecessary extra insurance nothing
20 June 2014
Easy and quick to collect the car however I ws lucky as I was nar the front of the queue, only one member of staff working so the eople behind me had a very long waitThe car was a lot smaller than I had hoped
17 May 2014
Stress Freeslightly expensive but still worth it beccause of ease of collection / drop off
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