Find out what other customers think - so you can decide if Alamo is the right company for you.
11 July 2018
30 May 2018
Staff at pick up and drop off could not have been more helpful and customer-friendly. It was a really exceptional service.
21 April 2018
The car itself -toyota ayga
One headlight bulb also not working
09 April 2018
Everything was good. Will do it again.
10 March 2018
Excellent staff service and pleasant
17 February 2018
The friendliness of the staff was suoerb
01 February 2018
The service staff was great, and gave very clear instructions. The car was also very clean!
29 January 2018
It was the same as I drive at home. O negatives
22 January 2018
28 December 2017
Friendly Check-in pick-up vehicle Guy, excellent English
11 December 2017
Excellent customer service
28 November 2017
The personal Robin Meling helped us a lot because we had some difficultiesThat you have to pay a fee for 2. driver and a for driving to netherlands
08 October 2017
Lots of room. Easy to drive.The price was much higher for an automatic.
30 August 2017
The staff of Alamo and Enterprise rentals
29 August 2017
I dont like the limited of the km 200km per day its nothing when you drive in germany
08 August 2017
30 June 2017
Good company No
22 June 2017
Great car and price. Very good deal and service. Drop off procedures in MUC airport are confusing as no one comes to check you out. You have to just trust that ever is fine and final bill will have no surprises.
05 June 2017
Car was clean and generally in good conditionDid not like the one way charge
17 May 2017
Good service, nice English speaker at counterBooked a Golf got a Kia Cee'd, didn't feel quite like the equivalent car but got me from A to B
12 May 2017
Very Courteous and professional staff at pick up desk and at collection /drop off pointsNothing
29 March 2017
The service and attitude of the personnel was excellent.
Car was in excellent conditionI had requested a Corsa and was given a Yaris - which was a little under powered in my view.
22 February 2017
Very helpful & courteous staff.
07 February 2017
all the service and assistance from Enterpirse staffs was awsome, on the count and over the telephone. I had very good time in Germany with their rental car. And I would like to do it all over again in next holiday trip~~
06 February 2017
Wery prolite staff and well organaize!On returne it was lille extra time for rewturne procedure.
08 January 2017
Kilometres limitations not clear
03 January 2017
- car, cleanness, availability, etc- to learn on-site about an additional insurance charge for driving abroad
05 December 2016
13 July 2016
Service and courtesy of staff - excellent as always.
09 May 2016
Very pleasant and polite staffRental documnents stated that the petrol tank was full. It was 1 notch over the half-way mark. I only noticed it just into our drive from the airport, did not want to turn back to complain.
27 January 2016
Your staff are a credit to you. The whole experience was excellent, as usual.
I always use your Company on my regular visits to Düsseldorf.Nothing. Your service is first class.
11 January 2016
The rental could only provide to my toddler son a shield-type safety seat. He did not like it and it was a suffer. Would be good to have more selection of seat from varioi brands not just Cybex...
11 January 2016
top class service
07 December 2015
Excellent , friendly all round service . No waiting at all at counter or at pick up/drop offmimon. Car was ready and waiting.
02 December 2015
The Alamo Staff are first class and normally offer an upgrade - in this case it was just to a Seat 7 seater which wasn't very nice to drive.The Seat 7 Seater!
17 September 2015
the staff at Dusseldorf were fantasticbooked a Golf and got a fiesta
04 September 2015
Got an upgrade1st car offered to me was a down grade
29 August 2015
excellent customer servicerubbish sat nav -garmin - could not find address and did not work at all - told team to offer tom tom (I had bought mine luckily so found my way)
28 August 2015
Service and politeness of all the Staff - excellent.The weather - but I guess you can't do much about that!
20 July 2015
The Car, The Staff, and the efficiency of ReturnFinding the Alamo desk, which turned out to be an Enterprise Rental.
12 July 2015
All good Didn't get the car I ordered
15 July 2014
No messing around with lots of paperwork..no pressure to upgrade or spend more... a simple ticket.. plus no fussing over damages..
Avis group need to learn from this!
01 July 2014
The car was FANTASTIC, and the service at the counter was really good as well.It took quite a long time to return the car - the staff wasn't there for some reason.
28 June 2014
No debate about condition of car when you collect or return
26 May 2014
21 May 2014
The word "Alamo" was nowhere to be found. It took me some time to understand that I should go to "Europecar". Everything else was perfect.
16 April 2014
Every thing was satisfactory
11 April 2014
It is not easy to find the Alamo's stand in Dusseldorf Airport.
There is only one small sign in the Europcar hall, easily someone pass by.
09 April 2014
Very friendly staffThe GPS did not work so it took almost one hour before they provided a mobile one so I could drive off.
09 April 2014
Everything went very smotthly and efficientlyI hadn't realised that Europcar were acting on behalf of Alamo and only saw the Alamo logo on their desk by chance.
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