Find out what other customers think - so you can decide if Hertz is the right company for you.
22 May 2018
The drop off instructions were not clear
10 October 2017
The staff at pickup and drop-off were friendly and helpful. They explained everything in clear details.
20 August 2017
no rush it Hertz counter.
Car is a little far distance and also rental desk for rental cars in Vienna airport.
09 August 2017
Good for moneyFriendly during pick up, neutral during drop off
12 July 2017
Good service very professional
03 January 2017
No reverse camera
30 May 2016
Thanks for the great service!Like everything!
02 April 2016
Awesome carRental desk was a bit slow
06 February 2016
A bit expensive for the size.
03 January 2016
Your staff was friendly, and eager to help, and provided a good upgrade. Very satisfied.
27 September 2015
Nice car Car was parked in the street across a busy road and we had to wander up and down trying to find it in the rain
03 September 2015
The car was very clean and the staff helpful and efficient preparing the rental paperworkfinding the car hire desk and even worse the car in the car park was a significant negative experience. Vienna is very confusing for rental pickup, there should be more help and a lot more informations and signs.
09 January 2015
The Hertz counter staff were busy but very efficient, very patient and very client focussed - both at pick-up and drop-off. Our upgraded car was perfect for the trip we planned - very comfortable for 3 adults in snowy conditions. We would like to commend your trainee, Florian Tiefenthaler who processed our booking for the pick-up and drop-off for his thoroughness and professionalism.
01 December 2014
The frindliness of the staff
30 September 2014
I got a BMW 1series.When I picked the car up, it was clear that someone had been smoking inside the car. As a non smoker, I didn't like that at all.
24 September 2014
Downtown location efficient friendly staffAll cars should come with a gps inclusive this wasnt installed on the vehicle I rented. Very difficult navigating out of Vienna.
02 September 2014
Excellent,efficient and timesaving! Thank you
10 August 2014
Staff were very efficient and friendly in both pick-up (Vienna) and drop-off (Munich) locations. They are to be commended.
Car was excellent and in fantastic condition.Car rental desk location in Vienna airport was a fair distance from the arrivals terminal.
01 July 2014
Efficiency, convenience and easiness. Thank you and wish you all the best!
23 June 2014
They offered a better car for the same price.The car wasn't full of gas. However they claimed the car had been full and just the fuel gauge wasn't working properly, but anyway it was problematic.
22 June 2014
Counter staff were quick and efficient. I was a little nervous when they said that the car was parked on the street and that when I returned the car I would need to park it on the street in downtown Vienna, but it was easy to find the car, and I was simply able to leave it there until I actually needed it, which was very helpful, parking was free in Vienna (the car had a parkpickerl)they upgraded us into a nifty 4x4 skoda wagon, and the car was quite new (just 10K KMs on the clock). Parking upon return was not bad and their counter staff quickly checked the car and presented me with my receipt.Really nothing much not to like.
29 April 2014
25 April 2014
The stuff is well prepared and the process of taking the car from the airport took me just a little time.I askef for a compact car in order to get to Munich by car. They gave me a Fiat 500L, a nightmare to run on the highway. It is unconfortable and for all the passengers, so driving it for more than 4-5 hours was like a total nightmere. Next time I will not accept this kind of car.
21 April 2014
The car and the service were great The location at Kärntner ring is difficult in terms of finding parking space
05 April 2014
The car i paid for was vw gulf but the offered car was renult, which im not happy about.
10 March 2014
Quick and professional service, goog carExtra 150EUR one way fee (I was driving a German car from Austria back to Germany)
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