Find out what other customers think - so you can decide if Sixt is the right company for you.
10 June 2018
Staff at Pisa airport were excellent, very helpful and Jeep Renegade was better than expected.Nothing
07 June 2018
An excellent customer experience, would highly recommendNothing!
05 February 2018
30 January 2018
Cheerful staff who put up with our poor Italian and spoke fluent English, car just outside the reception so no hunting around a big carpark, though we did not get a Citroen C3 the similar car was a Fiat 500 which we enjoyed more, old damage was all pointed out and they apologised for the minor marks and burn in the rear seat
10 September 2017
The helpfulness of the staff. They were exemplary. Quite expensive.
15 July 2017
Yaris hybrid very economical but underpoweredWe had to go to win rent instead of sixt but we're not informed of the change so had to queue twice
10 June 2017
Friendliness and efficiency of Sixt Staff and the fact that I left my mobile in the car and they contacted me immediately regarding its return.
06 June 2017
Car was clean and appropriate for what I wanted it for. Service also decent.The car was supposed to have been full of fuel but was not. It was only just over three quarters full. Unacceptable. The process for getting the car checked in was disorganised. Fortunately there were only a few cars being returned. If there had been a lot it would have been stressful and taken ages.
19 September 2016
Straight forward procedures.
Straight forward no nonsense staff.N/A
05 September 2016
Leaving the car keys in a deposit box rather than speaking to someone at handover
10 July 2016
Desk Rental staff were excellent.
The car was new and what we ordered.
10 July 2016
Lady on reception at time of pick up was excellent and couldn't do enough to go out of her way to help. Past car rentals have been poor but Sixt is the best. Nothing. It was the best car rental experience we have ever had.
31 May 2016
service was good. my navigation did not work, so I got refunded at once! desk immediately answered my phonecall
30 August 2015
It took a while to collect the car only because we requested a sat nav which we got, a factory fitted Citroen which took a bit of getting used to! Sixt staff tried to help but even being familiar with Italian addresses didn't help.
30 July 2015
Wonderful staffBooking did not adjust to correct 24 hour time
21 May 2015
Finally an efficient can rental company in Pisa!
05 May 2015
Staff was perfect and pick jp and drop off time was quickThe radio was not working because of the initial code problem
18 September 2014
Ease of collection and high standard of the vehicleNo check of the car on return
28 August 2014
I put poor for cleanliness because although internally the car was clean, it was not clean externally - muddy and dusty from previous use. This made it difficult to check for pre-existing scratches, although, fortunately, there were no issues on collection or return. I think the car should be washed externally before giving to the next customer.
28 August 2014
Overall a good car and hiring was a good experienceThe pick up process was tedious more staff on the counter would improve the one girl who was available was excellent but needed some help as queue formed
09 August 2014
Fast, efficient service.
Age and condition of car.
No surprise additional costs applied when collecting car.It would have been useful to have been told that we needed to get on the shuttle bus to go and collect the car as we looked for a desk in the arrivals terminal before we went outside.
The interior of the car could have been cleaner.
04 August 2014
All went very well
29 July 2014
No queue, staff very quick at both endsReservation said desk in terminal. Alas, the car hire terminal is 10 minutes walk from the flight terminal.
25 July 2014
Customer Service excellent. Particularly at drop off. Lovely pleasant service and there waiting for us so only took minutes to hand over. Would recommend to friends as it was very stress free.
22 July 2014
Very good serviceThe car was not full with petrol on arrival - very disappointing!
03 July 2014
Brand new car with good AC
24 June 2014
We got a free upgrade with nav which was appreciated
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