Find out what other customers think - so you can decide if Budget is the right company for you.
16 July 2018
Upgrade of carRental car park was the park furthest from the terminal building, however being a small airport, the distance was fine
03 July 2018
11 June 2018
Everything worked well and quicklyNothing
19 May 2018
Politeness of the staff. Proximity to arrivals. And low mileage vehicle. Nothing
16 May 2018
Great experience will use again, very different experience when hireing cars in Spain.Nothing
08 May 2018
the car was spot on as was the approach of the young man behind the desk. he was neat in appearance and friendly and welcoming in his manner. i had not realised i had booked to pick up the car from 12:00 midday my flight got in just after midnight and no one was there. this could be down to me but i had to go back the following day as the office was shut. there is another car hire company there that offers to be there at that time so this is a weakness in an otherwise excellent service.
03 April 2018
Fantastic car, better than the one I expected to have. Staff very friendly and helpful. Thanks a lot !it took quite some time to pick up the car but the gentleman was extremely friendly and helpful.
03 April 2018
We booked nissan qashqai from rentalcars.com. The car was in a perfect condition. It was so easy to pick up and drop pff the car. No hassle and it was very economical. Thanks a lot. Nothing
02 April 2018
02 March 2018
The model of car.The cost of the GPS rental.
12 February 2018
29 January 2018
Great starff, really helpful and friendly.
23 December 2017
Lovely easy collection, and friendly helpful staff. Not easy to find the office,although its close to the terminal its quite hidden.
27 November 2017
Full process was simple, from pick up to drop off, desk staff were excellent and professional.
07 November 2017
Friendly service Still waiting for final settlement invoice
09 October 2017
Easy of picking up and dropping off
03 October 2017
Service from the staff at the desk was very friendly and helpful.I would have preferred a similar car to that booked, ie a small cross over not a standard 5 door hatchback.
20 September 2017
Helpful & friendly staffCar was grimy inside, particularly the windscreen
04 September 2017
Problem finding a parking space when returning car on Sunday!!!
23 August 2017
Upgraded to a Golf as we were travelling with a lot of stuff. Overall car was great, no problems and made very easy by having Rentalcars account. The wait to pick it up was a little long, plenty of people using the same company and ended up hanging around for about 15 minutes!
15 August 2017
being provided with ready printed damage condition report and then finding other slight damage not listed. Better to be able to check physical condition of vehicle with staff member on pick up.
11 August 2017
I liked the man on the desk when i collected the car. He was very friendly but efficient.
The car was great.
Very cheap to run.
07 August 2017
01 August 2017
Friendly, helpful staff at AvisLow power of vehicle...probably fault of our own choice
26 July 2017
21 July 2017
Very easy. And quickCar vision was not good. Couldn't see clearly to reverse and couldn't see the bonnet end. Hence very difficult to park.
06 July 2017
The staff were very helpful. The car was just what we needed.I can't think of anything.
27 June 2017
Ease of hire
11 June 2017
Friendliness and courtesy of the desk staff. The vehicles always seem to be Renault Capture or Vauxhall Mokka X in that group which I like for the boot space.Wish you could drop off the key in the departures building or in the car park. Having to take baggage to the depot on the way back is an unnecessary inconvenience, especially if running a bit late.
07 June 2017
Good person on the counter
24 May 2017
Good car with usual accoutrementsQueuing for 50 minutes behind customers who had not reserved a car
23 May 2017
Standard of car was superb along with performance and economy.Although the car was very new it had been extensively affected by a smoker. With the hot weather conditions it meant the car was intensely disaffected by the pungent effects of nicotine. This was very unpleasant for us as life long non-smokers.
15 May 2017
The fact that I had not printed off my booking and had taken photo of computer screen. The fact that my phone decided to play dead did not phase Curtis in the Rental Office in Exeter. He had all my details to hand and brought me through the various additions and conditions very clearly. Overall experience very goodOnly a small comment which is really not Budget's problem but finding a petrol Station easily before returning the vehicle to the Airport proved a little difficult. Found one in the end. I have this problem all the time wherever I go.
04 May 2017
New carSlight walk to the car
28 March 2017
Helpful staff, clean car.Bit of a walk from the car park in the rain but not a huge problem
19 February 2017
Excellant sales assistantQue to pick up car. Could have done with a second person on duty at this busy time
15 February 2017
Prompt and friendly service. Car in very good condition.
Particularly appreciated being able to use my debit card as we don't have a credit card.
01 February 2017
Staff very helpful
20 November 2016
Good carNot getting the exact model I booked
07 November 2016
easy to find the car. Friendly helpful staff. I had to alter the hire period at the last minute and staff were greatPicking up the car in the dark and not being able to adjust the steering column - a torch would have made it possible. I could not see the speedo in the motorway. In daylight adjustment was easy!
28 October 2016
Speed and efficiency of Kurtis on picking up the carPoor signage in the car park which meant I drove around five times before locating the exit barrier.
Lack of information regarding the petrol door release....I specifically asked where it was on this car as I have had problems before. I was told it was either under the dash or necessary to push the door. This was wrong and I nearly missed my fligh
17 September 2016
The duty manager was exceptionally helpful.
17 August 2016
Quick efficient service, excellent clean car.
29 July 2016
Counter man was really friendly and helpful.Everything was good
20 July 2016
Hire was tied in to a flight & although flight was delayed for 1 hour car was still waiting for us.Nothing.
05 July 2016
Friendliness of checkin staffWalk to car park where car was parked with young child.
27 June 2016
Easy car to drive
21 May 2016
Very good friendly service,would recommend.
27 April 2016
New car very cleanNot the exact car. Although its the same category not quite as big and a different shape that didn't fit our needs aswell
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