Find out what other customers think - so you can decide if Avis is the right company for you.
06 August 2018
Good staff, very helpful.It was my own fault but although the car was fine I should have rented something higher because I have a bad knee and the car was very low and it was painful getting in and out.
There was no book telling you about the different functions of the car such as blue tooth and cruise control. Apart from that it was all good.
04 August 2018
Avis service and staffC4 Cactus as a car
01 July 2018
06 May 2018
Counter service good and no queue on pick up. Didn't block lots of money on credit card. Excellent hassle free drop -off.Counter staff said car was undamamaged but on pick up found loads of little marks/dents, queried with car park staff and said take photos, did this but absolutely no problem at all dropping off and no queries on condition.
04 May 2018
Fast service, 2 min walk to the car park to pick car up and away. Drop off the same.. Handed the keys back quick look over car and away. Nothing to add
17 April 2018
Great personal at the renting company!
Nice good cars
03 March 2018
Would be useful to be told a couple of things about the car - got some features not used too. E.g language of display, how to start it! . Useful to have a checklist that road traingle/high vis jacket were in car. Would appreciate if in 24 hrs of retrun got a confimatory email that all was well re car condition etc
25 February 2018
Good price and really quick drop off.Automatic could need a repair - really slow..
17 February 2018
The wehole process of booking vehicle online and collecting car at airport was seamless and straight forward Nothing
04 January 2018
Very happy with service, small deposit, 2 people in line (You will see other lines).
Overal happy. :)
17 November 2017
Ease of booking on-line.
Helpfulness of Rental Cars staff.
Ease of returning car and helpfulness of Avis staff. Cannot collect keys from airport arrivals area so had to queue.
Selling of 'extra' insurance.
14 October 2017
Very friendly employee at the pick-up and drop-off desks.
05 September 2017
Quick and easy, all information you needed. Drop off was so simple super quick.
23 July 2017
Very easy to book. Liked the option of an automatic.
13 July 2017
Helpful and friendly Didn't get the car I booked
08 July 2017
It was an excellent service from the time go
27 June 2017
Staff were brilliant , got a new C4 Cactus which was immaculateNothing
30 May 2017
Size of vehicle fuel economy
05 May 2017
20 February 2017
Nice car as bookedInitially, my booking could not be found and I was told to wait in a rather dismissive manner. When I insisted she check the booking was found and then the service was as expected.
16 February 2017
Long queue on the airport to pick up a car.
14 January 2017
Easy to use and find the rental desk.
Staff friendly and helpful.Bit too much of a wait to get sorted.
Bit of a que and only one member of staff.
26 November 2016
ease of taking over car, once I had my keysI booked Polo class as an upgrade and received Citroen C3, which might be same class, but I booked the upgrade to get the Polo class. I consider C3 lower.
One tire was very low in air and we had to pump it.
Car park exit is very difficult to find. May cars were having same issues and driving in circles.
10 October 2016
very good staffthey just failed to spot faulty wind screen wiper before i picked the car up
11 September 2016
Office staff served me on the side where we picked up our luggage saving me loads of time as big queue other side. He was v friendly and efficient.Wanted a new golf as chosen ...Hyundai was merely ok not same performance .
05 September 2016
All was good
22 May 2016
Very easy to book & pick up from the airport. (I have booked from another company off site and they were not good took ages to collect and return the car.)
Always use on airport car hire now.
Always use full to full fuel.
Staff very polite.
15 May 2016
Airport pick up and drop offNothing
08 May 2016
Staff were very friendly and polite. The drop-off (in he car park area) was excellent and made this part of the hire mush easier and quickerThe car was not very clean-both inside and out!
21 April 2016
Car was economical.Was told at Avis that they don't have many VW UPs available so I got a Skoda. If that's the case why advertise the UPand not a Skoda? Probably because the VW would encourage people to book that car?? I know it says similar car but if there are very few UPs available why not be up front with people.
17 April 2016
A Citroen C4, is not quite the same quality as a VW Golf. A bit disappointed with the comparison. If a VW Golf is advertised I think that what you should get. If they know that they only have C4's then that what they should advertise.
10 April 2016
03 April 2016
Very easy booking. Quick pickup and dropoffOpen the rental window of the baggage reclaim side. Whilst waiting for luggage of entertainment person could complete the hire forms
30 March 2016
The service was really excellent and I wasn't pushed to buy any extras and no deposit for fuel which was really refreshing compare to other rental companies. I was given a brand new car and really please with all-round serviceNothing
22 March 2016
I find all the Avis staff both outside when leaving car back and desk staff very courteous and helpful. The cars are always clean, young and in good condition and the size ordered unlike other rental companies who advertise a car and group in with lesser cars and insist it is the same. Full of fuel and return full is honest.Slightly more expensive than some others advertised
20 March 2016
Staff were perfect - friendly professional relaxed quick and easy going - perfect service - thankyou - please pass on my comments to fuerteventura staff
16 February 2016
15 February 2016
The pricing of the car was correctly indicated during booking. I was surprised to hear that there were no surprises, like additional insurances costs, or whatever you never fully understand where to pay for...The waiting queue at the Avis rental desk.
19 January 2016
The lady at the collection point was extremely helpful & changed the vehicle to the one stated in the description which meant we could fit our bikes in, original vehicle was considerably smaller than a Berlingo for boot space. The change of vehicle to something of a similar size which was actually considerably smaller than the original option.
31 December 2015
Staff very helpfulThe car is not in a very good condition (strange noise at start,lasting about 20 seconds)
20 December 2015
Speed and helpfulness of the staff.Various dink's and marks on the car, not mentioned on the paper work. Ment I had to take photos before moving off,there was no one in the car park to talk to.
14 December 2015
Didn't like all the extras to get full car insurance. To get full cover it doubled the car hire price. Never had this with other Canary car hirers.
27 October 2015
19 October 2015
Excellent service and value for money
12 October 2015
07 October 2015
Drop off very easy and efficient Model provided had a boot and was certainly under-powered
23 September 2015
Friendless of staff when collecting and returning car. Also speed and efficiency of your staff's service.No comment to this question as we were very happy with all aspects of our car hire experience.
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