Find out what other customers think - so you can decide if Alamo is the right company for you.
25 July 2018
service and quality and kindness of staff
23 May 2018
Easy fast pick upDrop off at Malaga airport was hard to find
08 April 2018
We have tried a number of hire companies at Barcelona and this was our best experience in terms of speed of getting the car and helpfulness of staff.
03 April 2018
OkOnly one staff member on duty it took too long to get sorted
18 December 2017
Everything was great, nice staff at pick up and easy drop-offNothing in particular
04 December 2017
friendly and helpful staff.nothing
08 November 2017
Service personnel was very nice and good in helping. Car options for upgrade at very competitive price available on arrival. Price-quality ratio very good.It takes effort and time to get from Alamo counter (easy to locate) to the actual car delivery parking (rather complicated to find, so no good if in a hurry). This may be a problem of the airport rather than the hire company, though. Child booster seat could be of a better quality.
14 September 2017
Speed and simplicity of pickupNo info about how to find the Almo office on arrival to T2C. It's a long walk outside a different building.
11 September 2017
The staff was fantastic, both at pick-up and drop-off. Very clean car.. I will use Alamo again at El Prat.Just minor things, like blue-tooth did not work in the car and the pick-up location was at the parking lot due to...?
06 August 2017
Friendly staff with good English.2 faults with car - both minor, but one spends one's time worrying about the troubles that might occur when one returns the car...
06 July 2017
fast service, new car
24 July 2016
Counter staff were brilliant, got an upgrade to a brand new car, overall a great service.
01 July 2016
Friendly and helpful staff. Good clean car, fast service.
12 April 2016
Similar car made availableThe car was dirty - this reflects poor standards of presenting hire cars in Europe in general as I have previously rented in Italy and found the same - there is no desire to present a detailed car on point of hire - not good enough compared with Australian standards.
11 April 2016
Efficiency and politeness of staff when collecting and dropping off.Downsizing of car.
31 March 2016
Friendliness of the staff
Good car, more than asked for
Easy to find and lots of support Nothing!!
15 March 2016
Quick service, very welcoming on our arrival and departure, waiting on deposit to be transacted back now :) Being charged a hundred euros more for our deposit than what we was told we would be!!
14 March 2016
Ease of service and great location.
21 December 2015
Efficient staff and swift service.
19 December 2015
25 November 2015
should tell customers that the deposit for the excess is actually debited on your credit card there and then. so was shocked to see this on my statement.I have been assured this will be credited to my card. wait and see !!!!Please make this clear to your customers.
23 November 2015
New computer software system caused a huge delay in getting the car. While very friendly and apologetic service was provided, better training should be given to those working at the counter when system changes are made to not impact customer wait times.
29 October 2015
i got what i ordered so this is oklong time to get the car and return it
there is room for improvment in the process
Rentalcars.com, registered trademark of TravelJigsaw Limited, registered office at 100 New Bridge Street, London, EC4V 6JA, company number: 05179829. VAT number: GB 855349007.
Rentalcars.com is part of Booking Holdings Inc., the world leader in online travel & related services.
Rentalcars.com (FCA Firm Reference No 777648) is an Appointed Representative of Cover Genius Limited, which is authorised and registered by the Financial Conduct Authority, Firm Reference No 750711.
Traveljigsaw Insurance Limited is incorporated in Malta and is authorised by the Malta Financial Services Authority to carry on the business of insurance in terms of the Insurance Business Act 1998. Company Registration Number: C82173 Registered Office, Development House, St Anne Street, Floriana, FRN 9010, Malta.