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Avis Reviews Lanzarote Airport

Read customer reviews on Avis at Lanzarote Airport and find the best car hire deals guaranteed

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StephenApril 13, 2018
Excellent as always, can’t fault the service
EMarch 20, 2018
All very easy pick up and drop off
Gear change on the automatic was very jerky
NerijusMarch 14, 2018
Very good image of the AVIS company in the market, because of it's reliability, no trics, no cheating...
Not every scratch has been noted, the front right seat had a stain and all these things were not noted in the preliminary report-Agreement we were about to sign...
February 19, 2018
Car damage listed on sheet not just random scribblings. I was not pushed into the fuel and insurance options I did not need.
The lady in the airport wasn't the friendliest or clearest at first.
MartinJanuary 1, 2018
Staff were very polite and informative and explained everything we needed to know clearly. One of the best overseas car rental experiences I've had.
Can't really fault anything.
December 16, 2017
Long time to pick up car
December 4, 2017
Avis desk in airport and Avis office in car park easy to find Car drop-off in Arrecife airport reasonably easy to find Friendly service
November 3, 2017
Staff always friendly and efficient Vehicle served its purpose for a family holiday
AdrianNovember 1, 2017
nice new car, model I had booked
someone had been smoking in the car, smelling bad of smoke. inside front windscreen needed cleaning could hardly see out of it in the sun, dashboard had a warning light on when I picked up car.
October 1, 2017
staff helpful
Insufficient staff at drop off ( only one) parking area very cramped especially for bigger vehicles.
August 27, 2017
the car was very clean drove well and made our holiday fantastic thanks
bit of hassle at counter took longer tan expected
ColinAugust 7, 2017
Very good customer service. No pressure to include add-ons.
It would have been beneficial to have received a small map of the area.
PhillippaJuly 3, 2017
Plenty of boot space for cases
JasonApril 16, 2017
fuel economy and space
bulge on tyre
March 17, 2017
Immaculate vehicle, friendly service.
Very slow service when collecting - other firms were only taking five minutes per customer, Avis took nearly fifteen. The friendliness was there, but maybe overdone.
MicheleJanuary 9, 2017
Full to full feel tank works very well.
Shame did not get the VW AS quoted, but the Skoda was fine
PetrDecember 16, 2016
We picked up brand new car (6000 km).
Picking up the car took too long (only 4 people in a row: 1st 40 min, 2nd 30 min, 3rd 18 min, and we 12 min; non-spanish clients much faster).
GiedriusNovember 17, 2016
Super, i was practikal new car :) good value for monny. Thanks.
smool parking place for the returning thr car. difficult to find a free plase for the returning car.
November 13, 2016
Efficient & informative staff.
October 25, 2016
Easy to find avis desk and no queue.Rosa was very helpful and checked cover the car with us Return was quick but it was challenging to get a signature for no damage and fuel feul
PeterOctober 17, 2016
good condition of car
took far too long to queue to get the paperwork done and the we went to pick up the car we still had to wait for it to be washed
April 4, 2016
Very small parking spaces in garage and hard to locate a space
LionelApril 1, 2016
Ease of hire
Lack of upgrades, no executive class vehicles, the only upgrades were MPVs
GarethFebruary 27, 2016
Helpfulness of staff at pickup and drop off
No problems
ConorSeptember 28, 2015
Great service.
DennisSeptember 14, 2015
Brand new car and good service
Took a long time to find anyone for return check in
ChristopherJune 2, 2015
Counter Staff at Pick-up very helpful
Rental Cars CDW as it excluded a number of items which I then had to take out separately with Avis.
April 3, 2015
Location of the Office and the pick up of the car
The inside of the windscreen was dirty.
SandraMarch 23, 2015
Staff at desk extremely polite and helpful.
The car had a lot of minor scrapes and dents on it that weren't on the inspection sheet. But when we pointed these out to the inspector he had no qualms adding them onto the sheet. Thankfully we thoroughly checked the car over ourselves prior to driving it away. This avoids getting billed for damage that was already on the car and not your fault. I am talking through personal previous bad experiences with other car hire companies (not Avis)
AdrianFebruary 22, 2015
Informative and friendly staff
No comment
February 16, 2015
Excellent car very pleased with it . Thank you
January 16, 2015
Condition of vehicle and friendliness of staff
The waiting to collect the car.
December 23, 2014
Great car
The very unfriendly man who looked over the car on return and nearly charged us for damage when it was just residual bird poo that was on the wing mirror when we collected it. He was so grumpy.
DesmondDecember 11, 2014
Desk close to exit from plane, cars parked less than 100 yards from desk. The car was very good .
car had to be brought from another depot as they were short of cars which seemed strange in low season? Got there in 10 mins though. No handbook in car made handbrake and about hold in Golf hard to understand.
December 9, 2014
November 2, 2014
I have hired cars from different firms and countries and this was by far the easiest and most efficient and you get what you ask for
October 17, 2014
great car good service
matthewOctober 16, 2014
Superb service from start to finish.would definitely recommend
October 11, 2014
Drop off was really quick and easy
Picking car up was quite a long process as the customers in front of us took 45 minutes to book a car! We had pre-booked and paid for ours and as we know the island very well we did not need 'extras' that the guy was trying to sell us. All we needed was to pick up the car and get to our villa!
August 22, 2014
When returning the car, it was not obvious from the car park where we had to go to drop off the keys. Some form of information boards at the drop off area would be helpful.
August 21, 2014
Very quick to pick the car up
parking and giving back the car at the end was a little slow.
michaelJune 14, 2014
loved the internet dongle thing i hired from you it was worth the 3 euros a day and worked well
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Lanzarote Airport
8.6 / 10
500+ ratings



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