Find out what other customers think - so you can decide if Hertz is the right company for you.
11 August 2018
The surprise at the counter about extra fees for one way drop off.
18 May 2018
Having to fill up on return. Traffic made me late so I didn’t have time.
20 January 2018
The staff went out of their way to ensure I picked up the car even though my baggage was delayed.The walk to the car hire car park is a bit long
09 December 2017
Awesome Nothing at all
27 November 2017
Easy to check in, Friendly helpful staff, Good clean car - low mileage.Long walk from terminal to car
28 July 2017
Ease of access to rental desk and airport pick-up, very friendly rep at pick-up. car drove well, very comfortable for family plus luggage. Only a minor gripe. Had to install an unfamiliar baby seat myself, guy at pick up station just handed it to us. A bit tricky after 24 hours no sleep and an impatient one-year-old.
08 May 2017
Amazing staff and v good service. Very happy by all means
21 October 2016
Easy to find pick up and drop off pointPicking up and dropping off process could be a bit faster, but didn't bother me too much
12 April 2016
Excellent service and very helpful, friendly staff at each point - to pick-up and drop-off the car. This is the second time I have used Hertz at Dusseldorf Airport and would definitely book with them again in the future. Thank you :-)
22 August 2015
Dropping off car in Fulda was very difficult. We were not given details of where the drop off point was. Even relatives living in Fulda found it extremely difficult to find the right place!
The hire car was from Italy and I got the impression that we were doing Hertz a favour.
25 June 2015
The rental people were very professional.I had a hard time finding the terminal exist for car rentals.
20 May 2015
Everything was great. Thanks Hertz!not applicable
06 April 2015
Good carLong waiting at counter
25 June 2014
The service was excellent and will continue to use it again
Thanks heinz gunter
09 June 2014
Friendly service Frank was a nice personnothing
19 May 2014
Excellent service from Hertz. Very efficient on collection and delivery, especially for the man who checked our car back in.Nothing
18 May 2014
Receptionist at collection desk was either poorly prepared or just trying to sell more insurance and something else which I couldn't understand.
20 March 2014
How kind was the employee who attended us on arrival at the counter (17.03.14, 22.40 h).
07 March 2014
Service.Haven´t got the reserved car.
05 March 2014
The car was nippy, with a 1.6L engine, and was very fuel-efficient.
22 January 2014
Value for money
god price for a nice carThere was some small damage to the car. Fortunatly I checked it befor driving
this is the second time it happend with Hertz. Hertz need to check their cars before they rent it out If somone do not check it can be costly for them
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