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Reviews of Budget
Real customer reviews
Find out what other customers think - so you can decide if Budget is the right company for you.
31 December 2018
Helpful staff on phone while booking. Helpful staff at counter.Confusion over insurance ended up with 2.
AnonymousOrlando International Airport
15 November 2018
Very easy pick and drop back
06 November 2018
Easy to find the Budget Rental Desk and got the car without delay. Lovely car to drive(we have a 2004 Opel..)procedure for dropping off car unclear. Clear sign might help?
AnonymousParis Charles de Gaulle Airport
28 September 2018
very good on gas mileage.Thought I was getting a Jeep Compass - didn't.
17 September 2018
Everything was as I had expected. Nothing
AnonymousSan Sebastian Downtown
03 September 2018
Quick process on both ends. Got the car we wanted and it was lovely to drive. The last person had caused some damage to the car on the rear bumper which was a shame.
15 August 2018
Extremely slow collection in Manchester, slow return car as your representative found that there was no spare tyre in the car and this concerned him. Obviously the car was not inspected properly prior to collection
21 May 2018
The rental desk representative was really helpfull and nice.
23 April 2018
The quality of the car I’ve been givenNo gas station between Dublin downtown and airport
CarolineLondon Stansted Airport
20 March 2018
Excellent Service from beginning to end. Would recommend.
AnonymousLondon - Victoria Station
16 February 2018
Was nice to get an upgrade.However, the back seat was a little small for 3 teenage boys.
MaryLondon City Airport
15 November 2017
The guy checked over the car when I returned it and gave me a receipt - very effieientThere had been scuff marks and a cracked repeater on the car when i checked it which hadn't been noted on the rental agreement, but the lady noted them when i brought them to her attention
10 October 2017
Wonderful service Less options for automatic transmission cars
04 October 2017
Really nice lady on pick up.
26 August 2017
The navigator was complicated
20 August 2017
We rented bmw3 and received volvo60. It was amazing car, thank you Budget and rentalcars.
michaelOrlando International Airport
13 August 2017
Car was excellent. Above average rental.very high spec.Car hire staff have no degree of urgency. A big queue had formed but they seemed oblivious to it.very frustrating.
09 May 2017
The Budget employee who helped us was very friendly and on hearing we were travelling for my birthday gave me an upgrade to a sporty Astra instead of the standard Corsa we had booked. Great service regardless of the upgrade - and the car was virtually brand new and in great condition.Nothing really negative about Budget or RentalCars.com.
AnonymousLondon Stansted Airport
26 April 2017
Quick and easy, friendly staffOpening times not open until 0630
06 October 2016
Everything was fine with car with the exceptions
mentioned below. ●Particularly liked the comfort and driver space.
● fuel economyNot major
● took me a while to get use to gears
● radio was difficult to manage
● fuel gauge did not register completely full tank
● might not be practicable but would welcome user manual - example where is lever for opening bonnet. However, I had no need to open it. I have had problems previously with other models not necessarily with rental
06 January 2016
Initially the wrong car key was given to me. The car was not on the carpark and I had to return back to the counter for another key.No front screen ice remover availble in the car.
The hot air was not flowing in sufficient quantity on the front screen. I have similar car at home and at teh highest output the air flows much faster preventing fogging.
No wheel covers on the wheels. - did not look aesthetic.
24 July 2015
Long queue, although there were at least 3 points of service/contact. May simply be a function of BUDGET's popularity.
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