Find out what other customers think - so you can decide if Europcar is the right company for you.
10 March 2020
Staff was awesome.
09 January 2020
Functional air-conditioning system and efficiency in fuel consumption.Lack of cover over the baggage space
01 January 2020
Please continue to maintain the same good excellent, against all odds.
31 December 2019
28 December 2019
Great value for money.
18 June 2019
The rep was helpful. The car was clean and newish.Process (picking up) seemed to take longer than it should have given we had pre-booked.
23 November 2018
Europcar is the only rental i would book, as the staff is friendly and efficient.
20 August 2018
Good condition clean car.There was no Europcar rep to open the barrier to drop the car.
31 December 2017
Very friendly and helpful staff .
18 December 2017
Staff helpfulnessLocating the drop off zone at the Harare Airport. We parked the car in the normal parking areas and staff were very helpful and understanding. They offered to go get it themselves from the parking. Excellent customer service
04 November 2017
Staff serviceThe Car had no electric windows. The Kia in 5he same group is not as good as the VW
02 October 2017
Car hire costs in Zimbabwe are very high and the condition of the roads appalling
LewisVictoria Falls Airport
22 August 2017
Easy to useThe service desk in harare was Closed and i had to leave the keys in a box.
12 August 2017
We had two vehicles for a fourteen day trip in Zimbabwe to Nyanga, Marondera, Wedza, and Kariba - a Hyundai People Carrier and a Ranger 4x4. No problems and excellent attention to detail from Chenge and Peter!
03 July 2017
Thank you for your professionalism and making my stay in Harare pleasant. Thatthere was no one to open the boom gate when returning the car to the airport and therefore I waited for more than 10 minutes
AdamVictoria Falls Airport
12 June 2017
Extremely polite and friendly staff.Nothing.
ElizabethVictoria Falls Airport
18 May 2017
The staff were very friendly and helpful.... the car was in great order
AnonymousVictoria Falls Airport
25 April 2017
Very friendly welcome by your staff. he battled with checking us in as the power was off in the Airport but he did very well under the circumstamces.
the car had 60,000kms on the clock so was quite old.
Winscreen wipers made a terrible noise so was very irritating asit was raining most of the time we were there.
17 April 2017
Pretty new car, in excellent condition.n/a
20 January 2017
Polite helpful and I would totally recommend themEverything perfect
10 October 2016
Very accessible high quality service
06 June 2016
Very helpful and efficient hand over and take over facilitated by friendly Mr. Hilton. nil
26 May 2016
Good condition, good service, helpful staffRidiculously expensive in comparison to other countries.
QuintinVictoria Falls Airport
29 February 2016
The assistant from Europcar was absolute marvelous. Tsisi was her name and she was extremely friendly and helpfullThe situation of the car depot is not very close to the terminal building and due to construction on site it was not the best walkway as well. But I believe that is due to improvements to the overall airport
30 December 2015
The man who served me on picking and dropping was very polite and infotmativeNothing
30 November 2015
Pleasant experience.. no hassles at all.. Peter was great..
JOZEFVictoria Falls Airport
14 November 2015
They delivered the var at the hotel.We had to wait 1 hour for sraff to deliver th car back at the airport, and th phone nrs mentioned on the contract werent correct
20 October 2015
Nothing muchWish there was a radio in the car
03 September 2015
Ease, efficiency, politeness and overall presentation by Europcar
22 June 2015
Service was very efficient and the car was excellent for the value i got
23 April 2015
i1O is too much of a bad car to even qualify for economy
13 April 2015
The Europecar representative was very helpful and polite his name is Mike Nyatsvimbo
04 March 2015
The people serving meCar was too small, I had to upgrade
02 January 2015
Friendly staff. The car was exactly what I had asked for.The car was not quite ready. We had to wait for it to be washed. The staff did not have the car and paperwork ready as should be the case of advanced bookings.
AndreasVictoria Falls Airport
17 October 2014
Great staff, car better than expected in respect to sizeThree flat tyres in 6 days
12 September 2014
Car not suited to bad roads
04 September 2014
Thank you to the gentleman at the counter. Amazing professionalism. Definitely will use Europcar again.
05 June 2014
The overall ease of getting and returning the carN/A
06 April 2014
The gentleman was very professional, good customer services. ExcellentNo comments, excellent service
Rentalcars.com, registered trademark of Booking.com Transport Limited, registered office at 100 New Bridge Street, London, EC4V 6JA, company number: 05179829. VAT number: GB 855349007.
Rentalcars.com is part of Booking Holdings Inc., the world leader in online travel & related services.
Booking.com Transport Limited (FCA Firm Reference No 777648) is an Appointed Representative of Cover Genius Limited, which is authorised and registered by the Financial Conduct Authority, Firm Reference No 750711.
Traveljigsaw Insurance Limited is incorporated in Malta and is authorised by the Malta Financial Services Authority to carry on the business of insurance in terms of the Insurance Business Act 1998. Company Registration Number: C82173 Registered Office, Development House, St Anne Street, Floriana, FRN 9010, Malta.