Find out what other customers think - so you can decide if Buchbinder is the right company for you.
12 June 2018
Staff were very helpfull, gave me choice of car models to choose from.car group description should be more accurate
02 April 2018
Nice car, Great service .
08 February 2018
Car was like new
Service was quick and friendlyCheap winter tyres were not so good (slippery),
I got a standard/full size Skoda Superb but not a premium what I booked
03 January 2018
Excellent and very helpful staffNothing
16 December 2017
The service!!Until now, nothing!
04 October 2017
friendly staff Car had no washer fluid in ,with is a safety item .
high milage and and rough car lots of scratches dents smells inside and lots of stains on the seats and carpets ....
05 September 2017
I had to add OIL to the car after 60km
20 August 2017
The agents were fast and polite. The car was in good conditionThe queue was long. The car had several damages that were not shown on the papers and had to spend time to check the car all around and then to find an agent to confirm it.
06 August 2017
straitforward what you would expect . form filled out all damage marked . no arguments full tank and drove away.the down grade ,this car had been booked nearly a year.
19 June 2017
The stuff was very kind and helpful.
The car was very good.I have nothing to claim.
07 May 2017
Kind and helpful staff, quick dropoffI wanted BMW coupe, not touring
05 May 2017
It was almost fail to get the car but they made great effort to the endNot at all
27 April 2017
Car was very nice, but not the VW Polo that I thought I was getting.The extra hidden cost for taking the car out of Hungary. This was not explained in the advertisement, or not obvious to me.
24 April 2017
Nice car, overall good valueCounter staff unwilling and unfriendly due to car being booked through rentalcars.com
22 March 2017
The car was not what I had booked but was very good.Too far from the city centre
14 September 2016
Excellent serviceThe car I chose was not avaliable
26 August 2016
Accessibility of rental parking to airport.Broken tailgate lock.
12 July 2016
Staff explained agreement in good details, polite and helpful.Took a bit too long to complete the formalities before taking the car
06 May 2016
Good car and suitable.
Helpful staff.GPS needs to be updated - caused problems inside Budapest trying to direct in no entrance streets.
19 April 2016
The staff was very helpful, and the location convenient. I was disappointed to get a Ford Festiva rather than a VW.
04 April 2016
14 February 2016
The car's rental was quick and easy, and the customer service was really helpful. We got the car we wanted. The car was kept in good condition before we got it.
05 January 2016
Great staff at the counter when picking up the car. Cars are close to what you order. Staff is also helpful and responsive on the phone and in person at the car parking area. Long wait to get the car. This was the second time that the tire pressure was very low and I had to get it adjusted. The window wiping fluid was also almost empty when I picked up the car and had to stop at a petrol station to get it refilled within the first 50KM.
23 October 2015
The people were very friendly and knowledgeable So far, so good
19 September 2015
Car in very good condition.Very slow process to collect the car.
13 September 2015
Weak engine in the car
30 July 2015
Efficiency.Down-grade from VW Golf to Vauxhall Astra.
18 July 2015
Staff is friendly and efficient.The car was a very basic model. Air conditioning failed on one trip and starting only working again on the return journey.
17 July 2015
The Buchbinder staff was very reactive on my questions regarding related with use of the car and ready for help. Thank to them for that.Instead of getting of VW Polo which I booked during my car reservation process I get Dacia Logan MCV with 1,2 L engine. I would sincerely like to note that car was almost new (with mileage of about 1800 km) and in very clean condition.
I mentioned that I got downgrade of car because during the process of driving of received Dacia Logan 1,2 L a have noticed that this engine was insufficient for the weight of the car and that created problems while driving as well as increased fuel consumption compared with the fact that I had if VW would have received
10 July 2015
The car itself.The staff was not friendly. When running into problem about reservation they did not act professionally.
30 June 2015
Getting the latest Opel Zafira instead of the pictured VW Touran was a nice surprice!The same day I returned the Zafira, my wife was expecting to pick up a Astra at the same spot, Budapest Airport. But she got a Dacia Sandero instead. That is a pure downgrade! Three adults riding in it for about 2500 km during the next week. No A/C!
22 June 2015
Keep it up All is at the best ...!!Seriously nothing ... No comments
16 June 2015
Easy to find desk and drop off was easyScreenwash empty on delivery. Too long to process paperwork at collection
29 May 2015
we got the good service and we got the right car thank you
20 May 2015
cleanCounter staff with no so good English
01 May 2015
Guys from Buchbinder Airport branch are really professional and supplying excellent service
13 April 2015
I forgot one baggage in the car.... 5 minutes I got it back.... Thanks ;)
09 November 2014
Vehicles were in very good condition and customer service at the front desk to the guys at the car yard were outstandingNothing
26 August 2014
The young lady who dealt with me Alexandria was very helpful and answered all my questions thoroughly.
06 July 2014
good service, nice people
15 May 2014
The skoda fabia was in mint condition.We ordered a premium car and got an economy one. Due the experiance was still amazing.
06 March 2014
05 February 2014
Opel Corsa for me is not similar to Skoda Fabia kombi which I got.
29 January 2014
when I picked up the car I have to pay more (taxes whatever). It would be more correct to know in advance the total price of the car.
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