Find out what other customers think - so you can decide if Goldcar is the right company for you.
20 July 2018
English spoken at the desk in the terminal and in the parking area. No long rows at both locationsAlthough the car was same category as Fiat Tipo, the Citroën DS4 has an extreme small space for getting to and out of the backseats. Sitting there is OK, though.
17 July 2018
The service was great and I got exactly the car that I wanted in a completely new condition.N/a
17 July 2018
Hard to understand didn't speak good English
14 July 2018
Specification in a small car. Sat nav built in really useful
14 July 2018
Well organised France is so expensive for car hire compared to Spain
04 July 2018
Car was excellent and in good conditionSlow to pick up car even though all booked.
Nobody in booth to receive car on drop off at 7.30am in car park. Had to go to desk in terminal which was a long way away. They then tried to send me back to the original booth back in the car park but I refused and left my keys at the terminal desk.
25 June 2018
English speaking staff.The girl on the desk trying to encourage me to upgrade the car and sell extra insurance
24 June 2018
Staff spoke good English.car was ready in parking area to pick up.Sales for upgrade and extra insurance.
Not all equipment in car (hi viz jacket for autoroute and first aid kit etc.)
15 June 2018
Nice airport handover made v easy by charming staff member
14 June 2018
The counter staff operative, thoroughly checked the car before handover and made note of a scratch on the driver door panel which he recorded. He also checked the spare wheel. On returning the car the counter staff thoroughly checked the car, noted the mileage and signed off the paperwork that the car was returned as original condition.Nothing
10 June 2018
Good car as I wanted, friendly staffWaitinf time to pick up - over 45 minutes! Need more receptionists.
08 June 2018
Finding way in at car park to drop off car!
06 June 2018
Really impressed with the service. Will definitely use them again None
05 June 2018
Car was great and gentleman on the counter very helpful.Deposit was a little hefty.
24 May 2018
New carFar from the arrival
24 May 2018
That I could go ahead with a fast track service.Was happy.
23 May 2018
Straightforward, no fuss.
20 May 2018
Thank you good service
28 April 2018
It took me quite some time to locate the vehicle, I did not think it was very well signposted or clear. Noticed some scratches on the vehicle which were not noted down on the paperwork - had to return to the office and mark them up on the paperwork and had it verified with photos from my phone. This all took quite some time.
15 April 2018
Ecxellent customer service. Friendly and professional staff.N/A
12 April 2018
I found it impossible to locate a nearby, accessible garage.
10 April 2018
Same car I booked, car clean and virtually newTook a while queuing to get keys, then had to check car for any dents/scratches, take photo and go back to the desk to complete the forms
07 April 2018
Very friendly staff. I was offered an upgrade at a fair price. No pushy sales tactics with insurance etc.
03 April 2018
I was told that I needed to go out to the carpark to check the car for scratches etc, take photos & return to the desk in the airport if I found any that weren't already on the picture of a car in the hire docs. I went out & found at least 6 significant scratches that should've been recorded earlier by Goldcar after the car was returned previously.
02 April 2018
The effectivness and friendlieness from the staff, at the pick up desk and the returnal.
27 March 2018
Value for moneyDidn't get the car I booked and the ridiculous pressure the rep put us under when we didn't want your own full insurance as we had booked that elsewhere. The extra money when we sais we were going to Andorra.
24 March 2018
Fast transaction, both on pick up and return, choice of diesel or petrol, friendly staff.
21 March 2018
We rented a Renault Scénic. Top car.Baby seat wasn't 100% clean when we received it.
There was no gps in the car (or it didn't function)?
20 March 2018
its always easy using car rentals at toulouse airpart 3 x now
18 March 2018
Helpful staffDifficult to fin vehicles hire offices in T2, it wa spouting with rain and the signs did not follow up.. wasted 40 mins and got soaked.
14 March 2018
EASY TO BOOK, COLLECT AND DROP THE CAR OFF IN NICECAR CONDITION (BODYWORK ISSUES) WEREN'T ACCURATE AT COLLECTION SO WE SPENT 20 MINUTES AMENDING THE DOCUMENT.
09 March 2018
Personnel très compétent et sympathique. Bravo.
05 March 2018
Great service from the counter and a really great car - Nissan Micra very new. I'm really happy.
02 March 2018
The car I was given would have been my preferred choice if offered on line, the pick up process was much quicker than almost every other rental company, the drop off was also very quick and the staff were all very polite and knowledgeable Nothing actually
27 January 2018
Nice service, friendly staffToo long a wait and too long a process picking up the vehicle
22 January 2018
FastHigh insurance price
20 January 2018
Ease of collection, reasonable spec car included sat nav etc.
Ease of drop offNothing
29 December 2017
Excellent service, helpful staffAll good
22 December 2017
Friendly and helpful counter staff
Relatively new vehicles and in good clean conditions
No return hasslenothing
22 December 2017
Nice representative at pick up desk! Excellent
Outstanding condition of the car : New and full equipped.
17 December 2017
Top staff, great little car.
17 December 2017
Car clean and a great drive.Wait to get car was a little too long but only because there was a problem with computer and staff did everything possible to speed it up.
13 December 2017
everything elseinsurance is high
12 December 2017
Easy process, very friendly staff. Greatful for the small upgrade proximity to terminal was very goodCar was not clean, had to search for the car as only an area provided
10 December 2017
Helpful, courteous staff member when we collected the car. Bit of a trek to collect/return car as not under cover. However will know for next time. Would book again with Goldcar.
09 December 2017
Car. Staff Only one staff member on arrival. Took 40 mins + to get paperwork and I was only third in queue !!
04 December 2017
Nice car,in this case the new Micra diesel.
Good value.Expectation to buy insurance even when you have your own.
03 December 2017
The customer service was great.
02 December 2017
The representative at the desk gave me a choice of petrol diesel car and a sat nav.
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