Find out what other customers think - so you can decide if Budget is the right company for you.
09 April 2018
Gentleman at the counter was excellent and very pleasant
30 September 2017
Girls on desk very friendly very helpful Nobody was there to see the car back in.
01 September 2017
Straightforward to compare prices/cars and book on line.The queue at the desk was very poorly organised.
21 August 2017
The car was fineThe airport car receiving was poor. Too long, lots of paper work. You have all the info in advance why not have a form pre printed, go over it in 2 minutes, sign and get the car?
20 August 2017
car was like new (2500km)
fast and straightforward pick up and drop offat Verona airport the rental cars park is protected by a roof and it is very difficult to see the traces or small bumps on the body of the car ...
29 May 2017
Rapid serviceGeneral comment: during winter drivers need winter tires.
It's about our safety, and the italian car hire companies play on this issue to make a lot of extra money.
Please add the option of winter tires and increase the competitivity of the market!!
23 April 2017
Easy at pick up and drop off, very helpful with directions
14 April 2017
Easy access, experienced helpful staff, car that I ordered, All good - no comments
22 January 2017
The overall dealThe fact that when it came to execution of our deal, Budget offered me "a similar car," not the exact one I had ordered. I booked two cars, same grade and make (Opel Astra station wagons). When we came to pick up the cars, they offered us, instead, one VW Golf SW, which was OK, and one Fiat 500 SW, which we totally rejected...
31 August 2016
smaller estate car than expected
13 October 2015
EWveryrthing was OK!NA
22 September 2015
The car was the best rental we have ever had. The car was so easy to drive. Will definitely use Budget Rental again. The staff were very efficient as well .There was nothing we didn't like
16 September 2015
No radio working in car , no code provided by budget, just not good enough in 2015
22 August 2015
The welcoming of your team and their dedication to provide good service
23 July 2015
It is really hard to find Budget desk (it is actually joined Budget/Avis desk, but you can't find any sign for it..)
03 June 2015
ThanksIt took us 75 minutes to get a Petrol Station near by which accept any of Amex or Visa and tried more than 6 petrol stations!!!!!!
01 June 2015
-Value for moneyWaiting time to pick up the car, just one person in the counter.
28 May 2015
Super, every aspect of this office & staff were above & beyond the call of DUTY !!!!!!We appreciated all aspects of this transaction !!
26 February 2015
The car didn't have snow tires
27 August 2014
very easy to locate and the staff were very good explaining all the do's and 'dont's
21 August 2014
Smooth transaction - easy pick up and drop off. A courtesy map on departure would have been useful!Everyting was great
16 August 2014
Helpful and efficient service.There wasn't a 'Budget' sign on the main car hire list at the door of the hotel so we wandered around a bit! Not a huge issue as everything else was fine.
14 July 2014
Convenient pick up at airportcould not arrange for pick up or drop off in Verona centre
garage too dark to check condition of vehicle properly - some things not marked not seen until left the airport
27 May 2014
Hand-over at the end of the rental very easy. Thank you.No signs or directions for Budget rental at the airport when arriving, very confusing.
19 May 2014
We upgraded and the costs explained at the desk didn't match what I got charged.
22 April 2014
overall serviceI did not get the car I was promised. teh car I got was oversized
20 April 2014
Easy parking behind office. Brand new car.Waited for 15 minutes on pick up. Car was brand new but exterior was dirty.
10 February 2014
Almost everything OKCar a little bit old 56000km, and tyres not to good and fited to the season.
26 January 2014
- got exactly the car as ordered
- price, value for money
- collaboration with global company
- the car was no cleaned
- the radio was locked (and the code unknown)
- in spite of the winter, the car was equipped with summer tires
- rear tire was damaged
- personel has not helped to install a child seat
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