Find out what other customers think - so you can decide if Budget is the right company for you.
24 July 2018
We did like the car that we got in the end. Yet again it isn't the car that we booked online.
14 April 2018
Good price. New cars. Location at the airport.Common office and common parking with other rental companies.
05 January 2018
The rental car counter is right next to the exit of arriving planes. You cannot miss it.Car was full with dents when I picked it up.
Had to take many pictures upon picking up and returning the car in order to be safe.
Returning the car was very confusing because nobody is checking the car. I just handed back the keys.
03 January 2018
Great service and a good car !There was a bit of a queue to get the keys and a bit of a walk to the parking lot.
09 September 2017
The car was booked from 17.00, but we got it only 17.35 and we had to wait about 20 min in the rental parking until car was delivered.
15 August 2017
Overall speed of pick-up and drop off. Condition and quality of the vehicle.Was told that a Citroen Picassa was an upgrade from the Ford Galaxy I had booked - really!!
No check on condition of vehicle at pick-up or drop-off (all fine but doesn't give confidence)
31 July 2017
Efficient service, easy to use. Well maintained vehicle, totally reliable.Car was damaged on pick up, but I had to return to desk to get that recorded on the hire form. Car hadn't been cleaned. But all in all a positive service!
18 July 2017
I liked the staff. The girl from Costa Rica on Treviso airport. We did not receive the exact car we booked (Fiat 500 X) and that this is happening to us in Italy for the second time this year. This type of advertisement of a fiat 500 L or X and then substituting it for a "similar" car is really frustrating. We wanted the Italian experience with italian car....And we had to wait with a baby for 45 minutes!
18 May 2017
Car was slightly smaller but very efficientThere was no reception at the drop-off point.
21 February 2017
The cost was low and all fairly straight forward to book online.The pushiness of the staff to go with additional charges (car upgrade, extra cover). I was given no option but to pay for snow chains even though my car rental voucher explicitly said they were included in the rental, this I was particularly unhappy about.
02 October 2016
The pressure of the tyres wasn't inserted in the onboard computer, so the low pressure alarm was always on on the dashboard
30 August 2016
economy of the carwas told that the car was perfect and had no scratches but upon inspection i found a long scratch that i pointed out to the counter staff
30 August 2016
very helpful at the desk
27 July 2016
The Budget desk was empty when we arrived so it was quite fast to get the car. They gave us an Opel Astra with 17,000km and quite equipped.The car interior was a bit dirty but not to complain about.
Car had no parking sensors.
Rental parking is not covered so it could be a problem until you pick up in a rainy day.
23 September 2015
Small airport so Budget rental desk is easy to find. The staff there were very friendly and explained everything very well. Short walk to pick up the car from nearby car park. Car nearly new and in good condition.
22 September 2015
It was the car I wanted.The car has many scratches and dents.also no water in the windscreen wash.
19 August 2015
friendly personellack of parking space at treviso airport; couldn't find a sign with 'Budget' on it.
15 August 2015
Friendly, efficient, intelligent staff.Nothing.
05 November 2014
I got exactly what I ordered/needed.nothing
08 September 2014
Really comfortable car good staff really helpful would decently rent again
23 August 2014
There was only 1 Person behind the counter, he had a phone call and he kept us waiting for a few minutes. Otherwise he was very efficient and helpful.
29 July 2014
Opening hours OK. The petrol tank was not full when taking the car, not check of petrol was done when I dropped the car back. I think I have filled it more than it was when I took it. The desk officer tried to explain to me something with 4 - 8 - 0 and has drawn a picture which I did not understand at all. That was linked to the fuel.
Recommendation: give the car with full petrol takn and return it back with full tank.
07 July 2014
A perfect car
05 July 2014
Easy and good service.
21 June 2014
Collection of the vehicle was great and vehicle was brand new.Checked car myself and found some very minor damages which were not listed. Unfortunately when I sent back rp the counter there was no one. Going back was similar as I wanted someone to check it and confirm all was OK, but there was no one.
05 May 2014
It was a two door and we were 3 persons, would have preferred a four door but overall it was a very good car. Will definitely use rental cars.com again. Hassle free car rentals. Thanks.
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