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Ratings for Thrifty in Naples
Overall value for money of your vehicle hire
Helpfulness of the counter staff
Time it took to collect your vehicle
Time it took to drop off your vehicle
Cleanliness of the vehicle
Overall condition of the vehicle
Ease of locating the Thrifty rental desk or representative
Thrifty locations in Naples
8am - 11pm
8am - 11pm
8am - 11pm
8am - 11pm
8am - 11pm
8am - 11pm
8am - 11pm
Reviews of Thrifty in Naples
Real customer reviews
Find out what other customers think - so you can decide if Thrifty is the right company for you.
15 July 2018
Had a choice of cars. Good condition and clean pick up. quick hand back.No decent waiting area at collection point.
11 June 2018
Price of carTime it took to pick car
07 November 2017
Easy access, quick pick up and drop off
29 October 2017
Excellent service and very helpful staff
16 October 2017
Too long to collect car
30 September 2017
Great little carSlightly chaotic arrangements at the car hire depot.........it is only a small area with lots of comings and goings.
Also when collecting the car i didn't realise that you needed to take a ticket to register your position in the queue.
25 September 2017
There was a little problem with my reservation (duplicate booking) . But the manager Mr Antonio Taurasi took care of it in a very professional manner . He sent me an email a few minutes after I dropped the car telling me that everything was ok and I had nothing to pay since I had a prepaid rental.
22 September 2017
It was quicker at Naples than it is at Milan airport where I usually go !
20 September 2017
Excellent service Nothing
15 September 2017
The service was exceptional - thank you Roberta! Very clear in all detailsThe internal wasn't very clean. I found hair in the back seat.
09 September 2017
Great staff, nice big car, got a slight upgrade, car is new and in great condition
08 September 2017
we fuelled the car up the night before we had to return to the airport,cost of fuel 42 euros, we had a 15 minute drive to return the car but because the tank showed a slight drop of just under full, we were charged 73 euros for it not being full. very disappointing.
05 September 2017
quick service on pick it up
29 August 2017
I would very like to thank Veronica and Antonello, both made my day!! As well as the whole renting experience amazing! They have been very helpful and friendly. I requested a last minute booking, and even though it was late in the evening, they welcome me with great kindness and smile. Thank you very much :)
08 August 2017
The employees were extremely helpful Didn't get the car I wanted
03 August 2017
The Thrifty culture and customer careRentalcars.com service
25 July 2017
Clean car. Quite easy to find the location (Could use some extra signs and directions)Took so crazy long to get my car. Over an hour.
05 July 2017
I liked it.
30 May 2017
The staff was very nice (Roberta in particular). The car was perfect, clean and the exact model booked!None
11 May 2017
Lack of road signs to Thrify location at Naples airport
08 May 2017
Exellent car for mountanous and urban condition
21 March 2017
Good Clean car...right size.Delays in picking up car due to queue of people
21 September 2016
quick drop off
counter staff girl called debora was very efficientpicking up car is very slow and long winded counter staff not very helpful car was not even washed
15 September 2016
allengine not so powerful
05 July 2016
Great service and a great vehicle.a bit slow collecting the vehicle
13 June 2016
The Fiat 500 Diesel was pretty well the right size of car for the very narrow streets of the Sorrento peninsular.The car was handed over with fairly dusty unclean outer paintwork. Inside there were business cards, tourist info, wrappers and two large half empty water bottles. There were many small scratch marks all over the car which were highlighted to a passing Hertz (Thrifty) representative and got her to mark them on our sheet. Petrol better than Diesel
22 May 2016
Car was very good, better than we booked. Clean and low mileage. Would have liked the car we booked
05 May 2016
Fast efficient and friendly staff that made the whole process simple
28 April 2016
It was very fast to get the car and return. Very efficientcar was smaller than expected.
High lights were not locking on (just for blinking), which made it difficult to drive in the night
30 March 2016
02 January 2016
All nice and clearNone
13 October 2015
priceThe radio was not coded,it didn't work
13 September 2015
It was a Fiat 500Nothing
09 July 2015
Car mileage was incorrect on contract
Very long wait at desk over an hour
Had to inspect car and go back and report faults/damage not on the contract and all time consuming
Thrifty stated I had restricted mileage when I booked for unlimited mileage
23 June 2015
Friendliness of the staffWait to pick it up
08 June 2014
Liked the car and the staff at Naples airport was very helpful with maps and directions.Drop off at Bari airport was unnerving because the office was not yet open and we had to leave the car and put the keys in a mailbox. I would have appreciated an email or some communication that the car was received and in good condition.
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