Find out what other customers think - so you can decide if Sicily By Car is the right company for you.
04 August 2018
It was a new carThe staff is a bit slow
20 March 2018
Excellent No signs for the airport
15 October 2017
we would have appreciated some instructions on how to operate the car, the air condition etc.
15 October 2017
All good !Automatic car would be better.
21 September 2017
Very good service, easy to find desk and car in car park. Helpful and friendly service at desk. The desk staff and key fob for car said the colour of the car was silver, it was black!
06 September 2017
Excellent service from this company and representative.N/A
05 September 2017
Clearer signage at the airport to drop off. Car hire from Comiso is more expensive than elsewhere in Sicily but getting the car was very easy and quick.
31 July 2017
Friendly Staff at pickup desk.Booked a Fiat 500 but got a Smart
28 June 2017
Quick accessFiat pinto very poor road holding slow to go up hills not comfrsble
25 May 2017
Very friendly staff, excellent English after an early flight! Bit confusing where to leave car but not a problem. Only the lack of detail where to drop off
18 May 2017
Great car. Very clean. Clear instructions about pickup.I have no dislikes but I haven't received any feedback from the car delivery. I dropped the key off when there was nobody there.
04 August 2016
Lovely car. Very helpful staff A better map would have been useful. An extra staff member to escort you to the parking area would also. Be nice drop off was very efficient.
22 June 2016
All very easy. Counter was in the airport and the car was waiting around the cornerI would have liked the car that was advertised but I got one in the same group. I'd rather the rental companies advertised a range of cars rather than saying it could be the VW or similar. In my experience it's aways a similar
13 June 2016
Easy to access rental facility, staff spoke English Car itself - difficult to start, poor power on acceleration and on hills
26 November 2015
I get new car and easy way to pick up it. Gently people take care and assist me for better services.Nil
12 November 2015
Clean, no hustleSlow process to pick up: all people from the flight arrived at the same time, creating a long line. At the desk, many papers still had to be prepared, causing even more delay. Some items should be arranged upfront (sending a scan of driving license etc.) so the pickup process can be as short as possible
01 October 2015
Friendliness of the staff. Searching for the car.
29 September 2015
We got what we ordered. Staff in Catania airport v nice All I all I didn't think we were given the greatest service in comiso. We didn't quite understand the insurance and this seems to annoy the staff. We didn't get the model we wanted but we passed n this point. However a low point was having to find the car alone in the dark in the car park. Would have expected someone to walk us out.
24 September 2015
Waiting area Not getting refund of deposit back straight away and having to park car myself and walk back to terminal to return keys staff not very helpful
27 August 2015
They gave us an upgrade & we got a great car.Le persone erano bravi,ma il processo di noleggio/e
Tecnologia era lenta - puoi perché nessuna ci ha accompagnata di ispezionare la machina - quando abbiamo fatto il ritorno a Catania ci ha detto abbiamo graffiato la machina.
13 July 2015
the car - Citroen C1 - was not very good. There is a known fault with the boot lock (i.e. the lock breaks and you can't open it!!)- this happened to me so I had to carry all of the luggage in the car making it very uncomfortable...
15 June 2015
anxiety of renting for the first time, so unsure about the processIt all went really smoothly in the end.
12 June 2015
17 March 2015
Perfect and friendly service overall
09 January 2015
Excellent service, great car. Our hired of choice for all our trips
07 January 2015
Fiendliness of the staffs
05 January 2015
The upgrade.The fact that we had to wait for staff to come to open the rental office.
18 December 2014
I loved the car. At first I was very apprehensive due to the fact that I was under the impression that I would indefinitely get a SMART, but I ended up very happy with the Fiat! It was the perfect size to drive through the city and small roads. For my first time driving in Italy it was great. It was also able to fit all my luggage and that of my friend's.
09 November 2014
The guy who actually gave us the car was excellent and very friendly (better then the lady at the desk). The person we have returned the car to was also absolutely amazing. Chill and friendly. A little more help, patience and explanation at the help desk. There was a slight misunderstanding with our insurance. We bought the additional cover with you and they were not aware of this and wanted as to buy it from them or pay higher deposit. We gave them a deposit and then everything was fine.
20 October 2014
performance for a small car was better than expected and the comfort condition of the car was a little disappionting with damage to the door and rear although the car was clean and ran well
20 October 2014
Outstanding service, quick and efficient. The 500 is a great little runaroundThe car only had 3/4 tank on collection but of course we delivered it back full!
17 October 2014
I got a better car than ordered.I am waited 3 hours in line to get a car.
16 October 2014
Free upgrade; helpful staff
13 October 2014
I got the car I requested when bookingN/A
13 October 2014
- while turning on the cooling - the glass pieces started to shower from ventilator causing the small injury.
- only one service window is too low for the long queue.
10 October 2014
Everything, so quick and easy in such a small airport. Very helpful staff, couldn't do enough.Nothing
23 September 2014
very pleasant and helpful staff fabulous car could not ask for anything better can recommend this company to all my family and friends
22 September 2014
I received a small group c car, lancia. It was dark when we picked it up. We are advised at the desk that there was existing car body damage as marked on the rental agreement, but when we got the car and examined it under poor lighting, there were several other areas of damage not indicated on the rental agreement. This should not have happened. It put pressure on us to identify this damage and to get it recorded on the rental agreement.
15 September 2014
Efficient serviceOnly discovered after 10 minutes that fuel tank only loaded to 3/4 full
13 September 2014
Polite staff, everything went smoothly and very importantly having the car checked over on return was done speedily and efficiently so I was able to ensure that my credit card had been cleared.
02 June 2014
Location, car, ease of drop offlong queue to collect when flight arrived ... about an hour which is really too long with tired kids
01 June 2014
The car, the priceThe fact that they asked for a 1200 euros garantee, which is an absurdly high amount. We managed to convince them to take only 1000 euros, but we still found it a disgrace.
27 May 2014
The help of Alberto was very appreciated. The car was excellent! We enjoyed Sicily by car!!!
20 May 2014
Great staff on drop off..really helped us try to contact our taxi. Thank you!We liked everything except the 800 E deposit..and we wished the airport kiosk was manned for more hours though they made a great effort to arrive to help us!
04 May 2014
New fuel economy carA lot of people on reception desck and long time to drop on rentaled car.
03 May 2014
Convenient.The first day we had the car it rained, and the windscreen wipers didn't work properly. The agent we phoned to try to rectify the problem wasn't very helpful
11 April 2014
The only thing surprised very high self responsibility of insurance.
10 March 2014
NO PROBLEMNO PROBLEM
01 March 2014
I was upgraded to a better car immediately.Could have said to contact the desk from the parking area so that the counter staff could assess the car more quickly.
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