Find out what other customers think - so you can decide if Sicily By Car is the right company for you.
13 August 2018
Everything is very nice. Thanks you very much once again to helping me to reach my tripThey delay me to pick up
06 August 2018
31 July 2018
New car upon arrival and as ordered
Counter staff helpful Car was not cleaned fully
Locating the drop off point in Florence was very difficult and frustrating, suggest moving the sign to avoid being instructed by construction
30 July 2018
The car was excelent
08 June 2018
We were happy with the car and services thx
07 April 2018
All was good. Nothing
19 March 2018
Overall is great, clear car and quick drop off!The long waiting during pick-up at Bologna Airport. There were 10-15 people waiting but only 2 staffs and the process was super slow. I waited for almost an hour before my turn.
16 March 2018
Car almost newNot very clean
22 February 2018
16 February 2018
08 February 2018
Very good service had a nice comfortable suz like Car New model and economic
23 January 2018
Quick and easy.
08 November 2017
How quick it was and no trouble
07 November 2017
I adore your company. Especially the help you are providing through the Live Chat Channel is absolutely amazing! Thanks for everything.
04 November 2017
Value for money on car qualityNothing in particular
23 October 2017
Kindness of the staff
good price-quality ratio
22 October 2017
It took ages to get served. We booked a VW Golf and we were given a Citroen which was not as good.
18 October 2017
Beautiful car, excellent condition and cleanThe tank was not pale.
14 October 2017
Car was so dirty that I had to take it to clean inside before I took my clients
11 October 2017
Takes way too much time to get the car. However, it must be an Italy thing - the same experience with Sixt and Herz :-/
11 October 2017
The car was exactly what we needed as we were 7 adults with luggage. It was a great drive but had to get used to the size. Would rent again.The car was not very clean with empty bottles of water and candy wrappers left. It also had a lot of dents and damage on the outside but it did not effect the driving condition of the car. All in all worth it.
16 September 2017
The process was simple all the wayI selected this rental as it had a VIP welcome service as a special offer but there was no VIP welcome and I had to wait in line to be served.
06 September 2017
Car was marked as without damages and it had a few scratches we had to take photos and report them to the staff in the parking. Because they did not har time car was quite dirty inside.
25 August 2017
Very good service All was fine.
16 August 2017
Very good company to deal with.Nothing!
15 August 2017
The upgradeWhen I picked up the car it had a lot of small scrathes not marked in the paper.The representative said they were not representative for this company.Anyway I took pictures of the entire car and it came in very helpful because when I returned the car another representative was very attentive to all the scraches.
AnonymousBologna Train Station
13 August 2017
Stuff services are very good!No
31 July 2017
Car was goodWaited too long, coz of long que and car baby seat was not available in spite of booked early, waited almost more than 45 mins. Also waited for 15 mins, then they mentioned no receipt for car delivery
23 July 2017
The long queue to pick up the car with only one person dealing with it initially.
13 July 2017
Very friendly and helpful at the desk.
08 June 2017
Convenient and trouble free.
Time taken on pick up.
No advice where nearest filling stations are.
Taking deposit and not returning it for 3 days
StephenBologna Train Station
07 June 2017
Good price. Good serviceCar model gearing was not good for the hill climbs
06 June 2017
30 May 2017
Personal of company dont check condition of car when i drop off car.
26 May 2017
Car drop off need to be quicker.
Not to queue with the others all over agabin.
19 May 2017
This is my 3rd time i rented from this company and i never had any issues. I'll be using them again in the future.Motor oil was low. It should have been checked before i picked the car up.
19 May 2017
Helpful staff, not my preferred car but the Citroen C3 was better for country lanes and had plenty of power. Loved it in the end.Nothing.
DessislavaBologna Train Station
12 May 2017
There was no windscreen washing liquid.
10 May 2017
Great value for the car!
24 April 2017
Ease of pick up / drop off / straightforwardness of the counter staff.
15 April 2017
16 March 2017
The company did not inform us in advance that it will not be a volkswagen golf.
He also had issues with the breaks.
21 January 2017
Helpful, friendly, knowledgeable and efficient staff. Great language skills.The paperwork after the rental could have been signed off by the garage staff, rather than us having to wait at the counter in the terminal to hand it in. Owing to Sicily by car being so popular, we had to wait about 30 mins. It was an unnecessary step in an otherwise flawless service.
14 January 2017
Everything was very good. Rentals was quick and without any issues. Car did not have windscreen washer.
14 December 2016
Actual pick-up and drop-off place is a bit far away. Anyway, it's all same for other rental companies somehow.
15 November 2016
I liked that I paid for petrol and was given a diesel vehicle.
The car performed excellent with no issues.
If that was a diesel VW Golf I would very very happy.The car carpets were not cleaned at all and they were very filthy.
31 October 2016
Very good experience dealing with rental cars.com
22 October 2016
they had my deposit long time ,
I didnt get my invoice yet
18 September 2016
staff was niceI found hair in the car
Windscreen wiper was old and noisy
No parking disk (risk of fee)
but the biggest problem was that the ESP didn't work. I got a warning in the car dashboard saying "ESP malfunction". Safety is the first thing considering I was driving with an infant
14 September 2016
Did not charge too much to drop of at another location.
Pleasant experience from start to finish
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