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Europcar Reviews Bologna

Read customer reviews on Europcar in Bologna and find the best car hire deals guaranteed

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DIMITRISJanuary 20, 2018
Difficulty to find rental car parking if you are first time visitor.
December 6, 2017
Staff speaks good English and are polite.
Parking is quite far from the airport terminal but this is for all renta a car companies.
CharlesNovember 6, 2017
Amazing customer service
Staff did not go round with us to check the car prior to collection
CynthiaOctober 23, 2017
We had to drop the car at Pisa Airport because of flights - lovely lady there- hassle free and efficient! Thanks Europcar. Great experience.
September 16, 2017
it was very easy.
trying to locate where the car pick up office was.
RuslanSeptember 13, 2017
transaction was smooth
all good
September 10, 2017
Quick service. Telepass sensor for easier travelling.
Lack of power in car (Fiat Punto), not good for motorways.
August 16, 2017
August 4, 2017
I was completely satisfied.
July 16, 2017
Very good
June 29, 2017
Good comfortable car, Peugot 508 auto estate
Car was not particularly clean and it had dents and scratches on virtually every panel
June 27, 2017
Everything was smooth and hassle-free. The downtown location matched our plans well. Car itself was in excellent condition and clean.
Car had inadequate trunk space because spare wheel (and probably also AWD) ate up space. We had to take one small luggage in the cabin, so effectively the trunk space turned out less than mentioned in the reservation.
DobraJune 4, 2017
What you see is what you get.
The Fiat 500L is very lazy for the hills of Tuscany :-)
RoyMay 7, 2017
Helpful friendly staff
ChristineFebruary 20, 2017
Staff insdie the terminal were very polite and helpful
There were marks on the car and a missing hub cap when we picked it up. We photographed this as we were worried we would be blamed as noone had told us about them in advance
JOHNJanuary 10, 2017
December 22, 2016
All good
December 19, 2016
very pleasant staff at Bologna Artirpo
September 20, 2016
nice car - friendly staff
manual and instruction booklet only in Italian! Please an English version for people who don't speak the local language.
July 3, 2016
We did not get the alfa Romeo that we booked, and it did not look like in the parking that there where any Alfa Romeos at all, disappointing.
JohnMay 13, 2016
all good car clean and new undamaged.
counter staff took too long more than 25 mins to do the paperwork.
July 20, 2015
Upgraded car was great
service at Bologna was poor in comparison to Rome where we usually pick up ( and dropped off this year)
July 19, 2015
Too expensive one way fee
LyanJuly 9, 2015
English speaking at the counter
Car had a lot of damage Extra money for pick-up at different location, wasn't in my papers or deal i made.
AleksanderOctober 16, 2014
More detailed map how to reach to the Europecar Parking.
FedericoOctober 1, 2014
Clear and efficient pricing without any hidden clause. Politeness of the staff.
The paperwork is incredibly slow. I waited in a 3 person queue for 40 minutes before being able to get the keys.
September 20, 2014
All arrangements worked out as planned
Tedious queue at Bologna Airport desk. The car assigned to us had a fault so we had to wait for a second one - luckily there was one of the same type on site. The second car may have been due for a service - the clutch seemed not quite 100%, but OK.
DannySeptember 18, 2014
Everything ok, except no. water for the window cleaning or doesnt work
September 7, 2014
Liked the easy, quick and efficient service of staff when collecting and returning the car.
We have rented cars with europcar a number of times and this is the first time that the car didn't appear to have been cleaned/hoovered before we got it.
August 7, 2014
Work of the staff at the station Rome - Vaticano.
Parking away. One worker produces car.
July 16, 2014
Good quality car - VW Golf 7 diesel, only 3 months old
Description "no damage" on initial contract, but as always there is some damage which has to be found, noted and agreed before driving away - time-wasting!! Car not washed properly or cleaned inside.
SergioJune 8, 2014
Overall excellent service at a great price
None related to car hiring. Distance from airport to carpark.
June 6, 2014
The person at the desk had a tag "in training". There was no one around at that time (8.30am)to help him. It took a while before he entered all the information. Recording him there was a problem with my Visa and he had to call somebody. Luckily it was all ok.
YadigarJune 1, 2014
Clean car, fast service
Staff did not tell me about what i should do in case of accident and similar situations, and where i should leave car for return!
MichaelMay 27, 2014
The fact that I was able to rent a car at the age of 78, thank you very much.
The windows and mirrors needed cleaning on collection of the vehicle.
May 8, 2014
everything OK
long queue (12 persons, 15-20 minutes waiting) at the counter when picking up
LinApril 20, 2014
Condition of the car is very good
The staff didn't explain to me how to open the fuel refill cap. Didn't explain to me how to enter the reverse gear
February 26, 2014
All the above
It would be useful to have details on the price of the snow chains and additional driver at the moment of the reservation for a more transparent pricing.
January 29, 2014
Staff were very helpful
One never gets the car advertised, but something similar which is never really as good or spacious.
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