Find out what other customers think - so you can decide if Europcar is the right company for you.
28 May 2018
We had booked a Hyundai i30 but ended up with a Renalt Captura - just higher up the road.
No adverse comments from me
14 May 2018
Nice stuff very friendly It was a bit expensive .
12 May 2018
Good car Too wide for Devon lanes
11 May 2018
I extended the rental period. Dropping car off at Stansted Airport.
28 April 2018
Upgrade!Didn’t take the time to go through the features of the car with me on pickup.
24 March 2018
Staff we’re extremely helpful and sensitive to our changing needs due to the passing of my father and needing to extend my trip to attend his funeral.
Thank you so much to all the team and I will definitely use Europcar services again.
17 March 2018
Minimum hassle and straight forward
17 January 2018
no fussout of town location
unable to park own vehicle on site
cost of insuring excess
13 November 2017
The process was streamlined
04 November 2017
It Nearest to my houseIt was not any car in forecourt I been waited for 35 minuets
14 September 2017
19 August 2017
It was a brand new car We couldn't get get the phone playing music through the stereo
12 August 2017
Very friendly and helpful staff.I rented a European car, which I prefer. But got a Hyundai, an OK car, same group. Sorry, I am a petrol head...
31 July 2017
Friendly staff at the office where we picked the car up in Bath.
Car performed to our expectations.
Really nice blue colour. Engine a bit underpowered at low engine speeds.
16 May 2017
The car was wonderful, new and (other than a little exterior rain spots) the car was great.
17 November 2016
Free additional driver.
GPS as factory fitting, not a stuck on at extra cost.
Flexibility, able to change drop off point with one phone call.
Diesel engine, giving great MPG, so many hire cars are petrol.Not getting requested Mercedes C Class, was assured Volvo S70 was same size class, but no way to confirm that. Car was brilliant though.
18 September 2016
Very roomy comfotable car for 5 occupantsNil
15 August 2016
Location a bit out of the way. suggest better location or pick up or drop off
07 August 2016
The car was very good. The staff member who served us the second day was very helpful.There were insufficient staff assisting with customers in the morning when we picked up the car. The agent on the first day insisted that we have the car returned by 6PM that day or we would be charged for a second day - the agent the next day said this was incorrect information.
25 June 2016
Excellent friendly staff at Bath. Thanks for the great service. And thanks for the upgrade. That sat. Nav saved us on many occasions.
21 June 2016
Incredibly difficult to find in Bath even with a GPS
14 June 2016
Staff advised that car was not full with petrol so they took it to have filled.Car was not full of petrol, not make & model ordered, car had many scratches and a dent.
28 October 2015
Size and suitability to travel
06 July 2015
Lovely friendly staff - a young Bulgarian girl looked after us, she was brilliant
22 June 2015
Very hard to find drop off location
30 May 2015
Too far out of town
10 March 2015
Again I have found staff accommodation and easy to deal with, pleasant and very friendsly.
01 February 2015
Ease of booking and competitive price
08 October 2014
i was 1.5 hrs late to return the car before the office closing. there was a key-drop box inside of the gate. i could just park the car outside, and drop the key into the box. it's very convenient.i like everything except this: i tried to find the location following google map according to the address of Rentalcars, but it was not there. there was a neighbour living near by who told me where to find the place. it was about 300 meters away.
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