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Firefly in Carcassonne

Find great prices with Firefly in Carcassonne, see customer ratings - and book online, quickly and easily

Let’s find your ideal car

Rental location must be specified
Pick-up Date:
Time:
Drop-off Date:
Time:
Driver aged between 30 – 65?
Driver has a valid driving licence issued by The People's Republic of China (Mainland)
Travelling for: Purpose of rental (optional)
Form submission
  • No credit card fees
  • No amendment fees
  • 24/7 phone support

Ratings:500+

9.0

Why use Firefly?

  • Dropping a car off with Firefly in Carcassonne is quick and easy
  • The Firefly staff in Carcassonne have a real reputation for efficiency
  • Our customers said Firefly in Carcassonne is easy to find

Ratings for Firefly in Carcassonne

Ratings

  • Overall value for money of your vehicle hire

    8.3
  • Helpfulness of the counter staff

    9.5
  • Time it took to collect your vehicle

    8.3
  • Time it took to drop off your vehicle

    9.7
  • Cleanliness of the vehicle

    9.2
  • Overall condition of the vehicle

    8.9
  • Ease of locating the Firefly rental desk or representative

    9.4
-

Reviews of Firefly in Carcassonne

Real customer reviews

Find out what other customers think - so you can decide if Firefly is the right company for you.

Anonymous Carcassonne Airport 07 March 2020
Full staff quick swervice
9.4
Anonymous Carcassonne Airport 01 March 2020
I use your service at Carcassonne often. Your staff are professional efficient and very helpful. Top Marks!
9.4
Anonymous Carcassonne Airport 22 February 2020
Efficient and friendly staff. All good.
9.0
Anonymous Carcassonne Airport 17 February 2020
Friendliness of male counter staff. We got the same class as we booked, a nice clean comfortable car with all the necessary extras.
9.0
Anonymous Carcassonne Airport 16 December 2019
All great
9.2
Anonymous Carcassonne Airport 09 December 2019
Value for money and condition of the car
9.4
Anonymous Carcassonne Airport 19 November 2019
Great service had used firefly before all my details were on computer so it was the fastest car hire i have ever had . None to collect the keys
9.4
Anonymous Carcassonne Airport 11 October 2019
Quick, efficient. Friendly English speaker at desk. Nothing
9.2
Anonymous Carcassonne Airport 08 October 2019
all good Nothing - all good
8.6
Anonymous Carcassonne Airport 06 October 2019
Friendly, helpful staff Nothing
9.0
Anonymous Carcassonne Airport 04 October 2019
Good value and competitive prices
8.0
Anonymous Carcassonne Airport 01 October 2019
drop off was super-quick
9.2
Anonymous Carcassonne Airport 01 October 2019
Helpful professional staff. A great car at a very fair price. New system of not having to fill up with petrol on return (we actually did but was good not to feel pressured)
9.0
Anonymous Carcassonne Airport 29 September 2019
Easy, friendly and efficient.
9.2
Anonymous Carcassonne Airport 28 September 2019
Staff were very helpful. Firefly has always provided good service and this occasion was no exception. This would apply to any car hire at Carcassonne - navigating the underpass with luggage is not easy and then having to walk round the perimeter fence to the entrance which is shared with cars entering and leaving the car rental is not ideal. Hopefully the airport authority will eventually deal with this.
8.6
Anonymous Carcassonne Airport 28 September 2019
very friendly staff too small bootspace for size of car
9.0
Anonymous Carcassonne Airport 20 September 2019
Most helpful counter staff both at commencement of the hire and at the point of return. Enjoyed the Kia Picante and would definitely look to book again from Firefly with the same make of car! Nothing to criticise!
9.2
Anonymous Carcassonne Airport 07 September 2019
Quick pick up (no queue but only 1 staff member) Full to empty policy on fuel was not expected (had expected full to full). Charged over the odds for the initial full tank of fuel, car returned with 1/4 tank for which there was no refund.
8.0
Anonymous Carcassonne Airport 03 September 2019
Speed No body there at drop off
9.0
Anonymous Carcassonne Airport 30 August 2019
Reception staff were very pleasant. I had to wait for my car. It was an hour after my requested booking time. Noisy gearbox and there was a problem with tyre pressures. Overall value for money was poor considering how much I paid.
6.4
Anonymous Carcassonne Airport 29 August 2019
good car, and okay price for time of year having to pay extra to drive to Spain
8.2
Anonymous Carcassonne Airport 13 August 2019
Friendly staff Nothing
8.4
Anonymous Carcassonne Airport 07 August 2019
Not too long a wait. Staff very friendly and we had a laugh. No pressure to buy extras just asked if I had my own extra cover which I did.Everything explained clearly Nothing comes to mind apart from a slightly messy boot.
8.8
Anonymous Carcassonne Airport 06 August 2019
The car had a sat nav that was really handy to use. When we filled up at the petrol station there wasn’t any label to say which fuel to fill up with and no information was on any of the documentation or given at the collection desk.
7.4
Anonymous Carcassonne Airport 27 July 2019
Helpfulness of staff, speed of processing claim on return for minor damage Nothing
9.0
Anonymous Carcassonne Airport 20 July 2019
Very happy with car rental. Staff very helpful at all times. Will definitely be using Firefly again. Thank you Nothing
8.8
Anonymous Carcassonne Airport 13 July 2019
The counter staff was exceptionally friendly and could not do more for us to accommodate our large amount of luggage. The car was brand new with only 400+ km on the clock and very well looked after. I will hire with Firefly again and again and again. Wonderful service What is there not to like ......
8.6
Anonymous Carcassonne Airport 11 July 2019
Speed and efficiency and friendly staff
9.8
Anonymous Carcassonne Airport 10 July 2019
Helpful and courteous staff. Nearly new car ( only 3000km)
9.2
Anonymous Carcassonne Airport 28 June 2019
The lady representative we dealt with at the Firefly office was very efficient, friendly and helpful in very way.
8.8
Anonymous Carcassonne Airport 24 June 2019
Very helpful staff at the airport, and quicker than we've had before.
9.2
Anonymous Carcassonne Airport 19 June 2019
Speed of the pick up. The new rental counters at Carcassonne are much much better. Nothing
8.8
Anonymous Carcassonne Airport 18 June 2019
Fast and efficient, good quality of car, felt no pressure picking up and dropping off
9.0
Anonymous Carcassonne Airport 05 June 2019
One of the best hire cars I have ever had.
9.0
Anonymous Carcassonne Airport 25 April 2019
Counter staff excellent. Quick service. Car exactly as ordered
8.4
Anonymous Carcassonne Airport 16 April 2019
Friendly staff I have used this company before always helpful
7.8
Anonymous Carcassonne Airport 13 April 2019
Helpful. No pressure to change booking. Easy to find
9.4
Anonymous Carcassonne Airport 11 April 2019
Friendly helpful staff Nothing
8.6
Anonymous Carcassonne Airport 08 April 2019
the new offices nearer to the Terminal building I got there as quick as possible to avoid any queuing
9.0
Anonymous Carcassonne Airport 02 April 2019
Lovely staff
7.2
Anonymous Carcassonne Airport 19 March 2019
Friendly staff Excellent value Great car No
8.6
Anonymous Carcassonne Airport 22 January 2019
Very friendly helpful chap
7.6
Anonymous Carcassonne Airport 29 December 2018
Helpful friendly staff.
7.8
Anonymous Carcassonne Airport 22 November 2018
Straightforward
7.4
Anonymous Carcassonne Airport 28 October 2018
Car hire price in Carcassonne very expensive
7.4
Anonymous Carcassonne Airport 23 October 2018
Helpful reception staff and quality of the car. Would be nice to have 2 reception staff to reduce the collection time.
7.6
Anonymous Carcassonne Airport 06 October 2018
For one of the cheaper car rentals, the car was in excellent condition, being nearly new and with only 8K kilometres. Ideally, I would like a representative to take me to find the car and to use their expertise in spotting damage/blemishes.
7.4
Anonymous Carcassonne Airport 06 October 2018
Dealing with a car hire company always appears pressured. The staff in Carcassonne were excellent. Very helpful and clear.
8.4
Anonymous Carcassonne Airport 05 October 2018
Very friendly and helpful staff Awkward to park on return
7.8
Anonymous Carcassonne Airport 26 September 2018
The car was very clean and tidy, exact make and model provided. It took way to long to collect the car. so much paper work and re-entering of details already filled in at time of booking. Nobody to check the car on return just hand in the keys !!
7.6
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