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Europcar in Carcassonne

Find great prices with Europcar in Carcassonne, see customer ratings - and book online, quickly and easily

Let’s find your ideal car

Rental location must be specified
Pick-up Date:
Time:
Drop-off Date:
Time:
Driver aged between 30 – 65?
Driver has a valid driving licence issued by The People's Republic of China (Mainland)
Travelling for: Purpose of rental (optional)
Form submission
  • No credit card fees
  • No amendment fees
  • 24/7 phone support

Ratings:500+

8.4

Why use Europcar?

  • Dropping a car off with Europcar in Carcassonne is quick and easy
  • Our customers said Europcar in Carcassonne is easy to find
  • People are impressed by how clean the Europcar cars are in Carcassonne

Ratings for Europcar in Carcassonne

Ratings

  • Overall value for money of your vehicle hire

    7.4
  • Helpfulness of the counter staff

    8.4
  • Time it took to collect your vehicle

    7.6
  • Time it took to drop off your vehicle

    9.3
  • Cleanliness of the vehicle

    8.8
  • Overall condition of the vehicle

    8.6
  • Ease of locating the Europcar rental desk or representative

    8.9
-

Reviews of Europcar in Carcassonne

Real customer reviews

Find out what other customers think - so you can decide if Europcar is the right company for you.

Anonymous Carcassonne Airport 10 February 2020
Polite and informative staff Access to car hire office from airport.
9.0
Anonymous Carcassonne Airport 06 February 2020
Friendly, not push staff
8.4
Anonymous Carcassonne Airport 20 November 2019
Staff polite and helpful. Location ideal and modern. N/A
9.2
Anonymous Carcassonne Airport 26 September 2019
The receptionist was really helpful and had good english
9.2
Anonymous Carcassonne Airport 31 August 2019
Fast and prompt car return process Got the car 1 hour later than requested time - whatever the reason for the delay was there should have been "Plan B" to meet the requested time
7.0
Anonymous Carcassonne Airport 23 August 2019
Very professional attitude of the staff on collection and drop off.
8.8
Anonymous Carcassonne Airport 21 August 2019
Friendly staff at Firefly, efficient and professional. Service with a smile as always. A queue had developed at Drop-off and only one member of staff - it was lunchtime.
9.8
Anonymous Carcassonne Airport 20 August 2019
Customer service was first rate.
8.6
Anonymous Carcassonne Airport 12 August 2019
staff were very friendly, informative and spoke perfect English which was helpful.
8.4
Anonymous Carcassonne Airport 24 July 2019
New car, great staff.
8.2
Anonymous Carcassonne Airport 09 July 2019
Best & quickest ever pick up of a hire car, less than 5 minutes. Great and friendly counter staff. I liked the option of being able to bring car back without filling but only have to pay the cost of fuel used - although I did bring it back full no complaints at all
8.8
Anonymous Carcassonne Airport 07 July 2019
Very good specification of car, Very helpful and friendly staff, Very good premises, Faultless English spoken A very good overall experience No adverse comments at all
8.6
Anonymous Carcassonne Airport 17 June 2019
very helpful staff easy pick up and drop off.
8.8
Anonymous Carcassonne Airport 13 November 2018
Paid extra for an incarnation sat. nav. It was brilliant...so easy to use!
9.0
Anonymous Carcassonne Airport 27 October 2018
Friendly efficient service all round. Nothing
8.4
Anonymous Carcassonne Airport 06 October 2018
Very easy pick up and return. Car was very clean & reliable, handled well with sufficient power when needed.
7.8
Anonymous Carcassonne Airport 27 September 2018
The person at pick up was very nice and very helpful. The drop off in Nice was difficult to find so we ended up late but there was no extra charge so thank you for that.
7.8
Anonymous Carcassonne Airport 15 September 2018
Tim was very friendly and made sure everything was sorted for the trip. Excellent service
9.2
Anonymous Carcassonne Airport 19 August 2018
Nice helpful staff Wait at the airport at pick up, it was a long queue
7.6
Anonymous Carcassonne Airport 29 July 2018
Counter staff friendliness, knowledge and helpfulness, even on a query or help during the rental. All the optional extras that are upsold.
8.4
Anonymous Carcassonne Airport 11 July 2018
The car I was given was actually brand new. I was also given the free option to have an automatic car instead, which I declined but appreciated.
8.6
Anonymous Carcassonne Airport 05 May 2018
It was hard to find the office in some ways.
6.8
Malcolm Carcassonne Airport 09 December 2017
Friendly and helpful staff. There was nothing to fislike
8.2
Anonymous Carcassonne Airport 24 October 2017
Speed of collection Downgrade of car, lack of access or signage to return the car
6.0
Anonymous Carcassonne Airport 30 July 2017
free upgrade to the automatic model of car nothing.
8.0
Anonymous Carcassonne Airport 28 June 2017
Friendly staff - efficient service
9.2
Anonymous Carcassonne Airport 29 September 2016
Highly competent staff on desk. Searching for the car...what about numbered bays?
9.0
Anonymous Carcassonne Airport 25 September 2016
Helpful staff. Pleasant attitude.
9.0
Anonymous Carcassonne Airport 30 June 2016
Ease of renting and dropping off at another location Car was not cleaned. And it stated on key ring red renault, but was in fact blue - so took time to find it, but matched it up with registration number
6.2
Anonymous Carcassonne Airport 17 May 2016
It was a new car It broke down after 900km
7.4
Anonymous Carcassonne Airport 23 April 2016
The experience was generally fine I expected a fiat 500 and what I got was a Renault Twingo which was a disappointment.
6.6
Roger Carcassonne Airport 16 April 2016
The price was excellent and we even got a bigger car that reserved. Absolutely, no complaints.
8.6
Anonymous Carcassonne Airport 28 March 2016
toyota hybrid rather than vw golf as booked no problems
8.6
Ronald Carcassonne Airport 22 November 2015
English-speaking staff
8.8
LEONARD Carcassonne Airport 04 October 2015
comfort of the car on longish journeys.
8.8
Jeremy Carcassonne Airport 15 September 2015
Speedy service and no hard selling of extras
7.4
Ken Carcassonne Airport 10 September 2015
Excellent service from Europcar and very happy with the upgrade. Nil
9.0
Anonymous Carcassonne Airport 16 August 2015
Insurance available as an option during booking on the web. Built in sat nav in the Peugeot 208 lacks functionality of the most basic portable devices
9.4
Anonymous Carcassonne Airport 13 August 2015
good manners gps did not work
7.2
Craig Carcassonne Airport 06 August 2015
All very easy and helpful staff Nothing.
8.4
Paul Carcassonne Airport 02 August 2015
Helpful staff and a nice clean new car Finding my way from the airport to the motorway. Probably my fault.
8.6
Anonymous Carcassonne Airport 28 July 2015
The car was excellent The efficiency of the drop off at Nice was ecelllent The process for collecting the car took some time. There was a queue of people all trying to book cars and as a consequence we had to stand in the hot sun for some time. It would have been nicer if there was a more efficient and streamlined process
8.4
Steven Carcassonne Airport 20 July 2015
Renault Wspace was fantastic. GPS upgrade was very useful We needed two child seats and had to fit them ourselves. Thought Europcar would do this, particularly after we travelled and wanted to ge the kids in the car quickly. It took a while to get them fitted, in very hot weather
7.0
Christopher Carcassonne Airport 16 July 2015
Efficient and friendly. Can't think of anything
8.8
Anonymous Carcassonne Airport 06 July 2015
office close to the airport terminal and drop off was easy Found it difficult to locate our car in parking area and road surface was uneven therefore difficult to push trolley
8.4
Anonymous Carcassonne Airport 25 June 2015
Quick to drop off. Very slow at pick up.
7.0
Ian Carcassonne Airport 25 June 2015
THE STAFF WERE REALLY HELPFUL THE CAR SHOULD REALLY HAVE MATS IN THEM
8.6
Anonymous Carcassonne Airport 24 June 2015
everything was good
8.0
Aedeen Carcassonne Airport 19 June 2015
Efficient and friendly staff, very helpful.
8.6
Wyllan Carcassonne Airport 06 June 2015
Staff sense of humour.
8.8
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