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People are impressed by how clean the Budget cars are in Santiago De Compostela
Ratings for Budget in Santiago De Compostela
Overall value for money of your vehicle hire
Helpfulness of the counter staff
Time it took to collect your vehicle
Time it took to drop off your vehicle
Cleanliness of the vehicle
Overall condition of the vehicle
Ease of locating the Budget rental desk or representative
Reviews of Budget in Santiago De Compostela
Real customer reviews
Find out what other customers think - so you can decide if Budget is the right company for you.
08 March 2020
Very helpful counter staffNothing
12 September 2019
Very efficient serviceA long queue at the desk to get the car.Only one person there and the people in front had not pre booked
06 August 2019
The car was under powered
22 July 2019
Value for moneyCar was not ready when we arrived.
21 July 2019
The car was 'fully loaded' and a joy to drive. I drive an old car so having all the new technology like sat nav, cruise control, reversing sensors etc was great. The option to either bring back full or pay for re-fueling is handy. The rental process is very easy and I liked the barrier recognising the number plate, no codes etc to exit and returnLuggage space was a bit limited but we managed
07 May 2019
Staff were very helpful and friendly
09 April 2019
Staff were extremely professional and friendly. Car exterior condition could have been better. But this didn't detract from overall experience.
05 April 2019
Their service was excellent Nothing
30 August 2018
* the staff were all polite and friendly when collecting and dropping off the car apart clarifying the position on fuel usage;
* It was easy to find and did not require a bus ride; and
* my wife lost her wallet and it was returned but it would have been better to have sent an email or called us when it was found. * The condition of the car. The outside had a lot of marks;
* The garage was not well lit & it was hard to see the marks in the garage but it was easy in the light outside;
* the staff were overly relaxed about the car's condition & reluctant to take photos of scratches and marks were not recorded adequately.
* No warning of toll roads.
01 July 2018
Budget in SDC (Santiago) airport is perfect: car was in very good condition. Staff was really helpful which is rare in car rental services. Drop off was also very quick, easy and clear. All car rental should operate like this.
09 June 2018
Easy to find and friendly staff. No attempt to push the extra insurance.
08 May 2018
Clean, tidy, clear instructions. Great, friendly staff.A little difficult to get out of the carpark... sign-posts were a bit confusing.
Desk staff tried to sell insurance even though I have the rental cars.com policy.
25 February 2018
Easy drop off, car checked for peace of mind.Car was nearly new.Long wait to collect car.
19 December 2017
The welcome was 100% the car an infos 100% nothing at all to complain
04 September 2017
The effectivness and kindness of the service to the client!!Nothing
There was a long wait to pick up the car - only one member of staff at the desk and 5/6 people queuing for cars.
03 January 2017
Excellent service, friendly and professional staff.
20 August 2016
Drop off was quick and easy. Everything was handled at the drop off pointStaff at pick up counter reluctant to speak English. I am actually spanish and speak enough to be able to converse, but it would have been very difficult for anyone who didn't. Also, no information was given about where or how to return the car as staff just wanted to sell an upgrades.
27 June 2016
very spacious and comfortable car
16 April 2016
Paid for upgrade as talked into bigger car and sat nav.Sat nav did not work as no disc .returned car and Budget repm did not really want o know .still paid full upgrade.
10 April 2016
The kindness of Alejandro
15 August 2015
Too expensive, will book earlier next time.
20 July 2015
diesel car with only 1K kilometeres drivenconfusing car hire deak. Combined Avis/Budget desk but only Avis on logo
28 April 2015
All good, many thanks.
10 January 2015
Fantastic value & almost new car. Efficient staff.Poor signage for "Rental Car Return" at Santiago de Compostela terminal.
I think it is in Spanish only.I had to go round twice before I located the entrance.
13 October 2014
Great car and service!
15 April 2014
everything. A lovely comfortable car and very smooth to drive. Also very economical both to run and to rent.The temptation to upgrade, which would mean going over the budget I set out to spend. I resisted.
09 April 2014
Hard sales pitch to upgrade & take additional insurance
09 April 2014
Time taken at hire desk sorting paperwork.
31 March 2014
The car was very new and spotless.The wait time was long to collect the car, there was opnly one person at the desk.
We purchased a full tank of petrol in advance and only used half. Budget would not refund the half tank of petrol. This seems uncompromising.
08 February 2014
Ease of efficient service throughoutSmall size
22 January 2014
Good value, good, helpful customer service. Good fuel policy - full to full. (Don't rent from those companies that ask you to bring the car back empty). Overall a good serviceNothing!
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