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Hertz in Madrid

Find great prices with Hertz in Madrid, see customer ratings - and book online, quickly and easily

Let’s find your ideal car

Rental location must be specified
Fri 21 Sep 2018
Choose Pick-up Date
Mon 24 Sep 2018
Choose Drop-off Date
Driver aged between 25 – 70?
Travelling for: Purpose of rental (optional)
Form submission
  • No credit card fees
  • No amendment fees
  • 24/7 phone support

Ratings:1,000+

8.0875

Why use Hertz?

  • Dropping a car off with Hertz in Madrid is quick and easy
  • The Hertz staff in Madrid have a real reputation for efficiency
  • People are impressed by how clean the Hertz cars are in Madrid

Ratings for Hertz in Madrid

Ratings

  • Overall value for money of your vehicle hire

    7.4
  • Helpfulness of the counter staff

    8.4
  • Time it took to collect your vehicle

    8.2
  • Time it took to drop off your vehicle

    9.1
  • Cleanliness of the vehicle

    8.3
  • Overall condition of the vehicle

    8.0
  • Ease of locating the Hertz rental desk or representative

    7.7

Hertz locations in Madrid

Opening hours

  • Madrid - Alcala de Henares
    Day Time
    Monday 9am - 2pm, 4pm - 7pm
    Tuesday 9am - 1pm, 4pm - 7pm
    Wednesday 9am - 1pm, 4pm - 7pm
    Thursday 9am - 1pm, 4pm - 7pm
    Friday 9am - 1pm, 4pm - 7pm
    Saturday 10am - 2pm
    Sunday closed
  • Madrid - Arturo Soria
    Day Time
    Monday 10am - 2pm, 4pm - 7pm
    Tuesday 10am - 2pm, 4pm - 7pm
    Wednesday 10am - 2pm, 4pm - 7pm
    Thursday 10am - 2pm, 4pm - 7pm
    Friday 10am - 2pm, 4pm - 7pm
    Saturday 10am - 2pm
    Sunday closed
  • Madrid - Calle Catamaran
    Day Time
    Monday 9am - 2pm, 4pm - 7pm
    Tuesday 9am - 2pm, 4pm - 7pm
    Wednesday 9am - 2pm, 4pm - 7pm
    Thursday 9am - 2pm, 4pm - 7pm
    Friday 9am - 2pm, 4pm - 7pm
    Saturday closed
    Sunday closed
  • Madrid - Calle Princesa
    Day Time
    Monday 9am - 7pm
    Tuesday 9am - 7pm
    Wednesday 9am - 7pm
    Thursday 9am - 7pm
    Friday 9am - 7pm
    Saturday 9am - 2pm
    Sunday closed
  • Madrid - Delicias
    Day Time
    Monday 8am - 7pm
    Tuesday 8am - 7pm
    Wednesday 8am - 7pm
    Thursday 8am - 7pm
    Friday 8am - 7pm
    Saturday 8am - 7pm
    Sunday 8am - 7pm
  • Madrid - Hotel Villamagna
    Day Time
    Monday 10am - 2pm, 4pm - 7pm
    Tuesday 10am - 2pm, 4pm - 7pm
    Wednesday 10am - 2pm, 4pm - 7pm
    Thursday 10am - 2pm, 4pm - 7pm
    Friday 10am - 2pm, 4pm - 7pm
    Saturday 9am - 2pm
    Sunday closed
  • Madrid - Las Rozas
    Day Time
    Monday 9am - 1pm, 3pm - 7pm
    Tuesday 9am - 1pm, 3pm - 7pm
    Wednesday 9am - 1pm, 3pm - 7pm
    Thursday 9am - 1pm, 3pm - 7pm
    Friday 9am - 1pm, 3pm - 7pm
    Saturday closed
    Sunday closed
  • Madrid - Leganes
    Day Time
    Monday 9am - 1pm, 4pm - 7pm
    Tuesday 9am - 1pm, 4pm - 7pm
    Wednesday 9am - 1pm, 4pm - 7pm
    Thursday 9am - 1pm, 4pm - 7pm
    Friday 9am - 1pm, 4pm - 7pm
    Saturday 9am - 2pm
    Sunday closed
  • Madrid - Plaza de Castilla
    Day Time
    Monday 8am - 9pm
    Tuesday 8am - 9pm
    Wednesday 8am - 9pm
    Thursday 8am - 9pm
    Friday 8am - 9pm
    Saturday 8am - 1pm
    Sunday closed
  • Madrid - San Sebastian de los Reyes
    Day Time
    Monday 9am - 1pm, 5pm - 7pm
    Tuesday 9am - 1pm, 5pm - 7pm
    Wednesday 9am - 1pm, 5pm - 7pm
    Thursday 9am - 1pm, 5pm - 7pm
    Friday 9am - 1pm, 5pm - 7pm
    Saturday 9am - 2pm
    Sunday closed
  • Madrid Airport
    Day Time
    Monday 7am - 12am
    Tuesday 7am - 12am
    Wednesday 7am - 12am
    Thursday 7am - 12am
    Friday 7am - 12am
    Saturday 7am - 12am
    Sunday 7am - 12am
  • Madrid Airport Terminal 4
    Day Time
    Monday 7am - 12am
    Tuesday 7am - 12am
    Wednesday 7am - 12am
    Thursday 7am - 12am
    Friday 7am - 12am
    Saturday 7am - 12am
    Sunday 7am - 12am
  • Madrid Train Station
    Day Time
    Monday 8am - 12am
    Tuesday 8am - 12am
    Wednesday 8am - 12am
    Thursday 8am - 12am
    Friday 8am - 12am
    Saturday 8am - 12am
    Sunday 8am - 12am
-

Hertz counters near Madrid

Reviews of Hertz in Madrid

Real customer reviews

Find out what other customers think - so you can decide if Hertz is the right company for you.

Anonymous Madrid Airport 28 August 2018
Everything
8.0
Anonymous Madrid Airport 17 August 2018
Kindness of the staff. The upgrade because your staff wanted the best for our baby. The location where the cars are parked: just in front of the airport. No need to wait for a shuttle bus. It seems Hertz is very popular in Madrid airport. There was a very very long queue in front of Hertz, but no one waiting for the other rental companies. We ended up waiting more than one hour in the queue.
7.6
Anonymous Madrid Airport 27 July 2018
upgrade for a better car. the car was with so many damages in the bodywork and bumpers that i could not count or check all of them. i am afraid they will charge me because some of the damages were not marked in the papers they gave me.
7.6
Anonymous Madrid Airport 24 July 2018
allí es a perfect
7.6
Anonymous Madrid Train Station 23 July 2018
Easy return. Finding the rental office was tricky. Line very long. Forgot glasses in car.
6.8
Anonymous Madrid Airport 15 July 2018
Liked the car Tyre pressure monitor not reset and gave worrying false reading. No screenwash for wipers.
6.8
Anonymous Madrid Train Station 11 July 2018
Great pick up great car The office in downtown Bilbao is closed from 1pm to 4/30 pm
8.6
Anonymous Madrid Airport 23 April 2018
The entrance for the "Hertz" car return is not well marked, and if you pass it, its a nightmare to do the one way system to go around again, the time was lost finding the entrance.
6.4
Anonymous Madrid Airport 22 April 2018
Everyone was very helpful and the car - as ever - was fine for the rate paid Minor niggle: despite having done everything online sometime before, the paperwork process was a tad long...
9.4
mohammad Madrid Airport 10 April 2018
How nice the staff were and how easy to pickup and return the car.. i loved that they rely more on tablets where they save much paper work Can’t think of anything !
8.8
Anonymous Madrid Train Station 15 January 2018
Perfect
9.0
Anonymous Madrid Airport 22 November 2017
Economy of car. Size ideal for Spanish villages. 3 doors is too tight to get into. Car was not ready at appointed time.
8.2
Anonymous Madrid Airport Terminal 4 30 October 2017
Conveniently located in terminal 4 at Madrid - Barajas. English-speaking staff. GPS with WiFi hotspot saved the day every single day - I will alsways get this HPS now while treaveling abroad, instead of using a secondary cell phone or getting an international data plan. Great gas mileage from a hybrid. Size of the vehicle would not have fit 5 adults, as reported on the description. We barely fit 3 suitcases in the back. Would have been nice to know that a hybrid was an option, since it performed very differently on the mountain roads than what I would expect from a Mercedes.
6.0
Anonymous Madrid Train Station 23 October 2017
The Hertz counter staff were very helpful and courteous We didn't get the car type we requested and the Ford Focus we did get was damaged - scrapped doors on one side.
8.0
DIMITRI Madrid Airport 20 October 2017
modern vehicle extra GPS non in dash GPS
7.0
Anonymous Madrid Train Station 17 October 2017
The drop off was very fast! It was a bit difficult to find the check-in counter, and also where the lot was. I recommend that they give you a small map at the counter that shows exactly how to walk to the parking lot.
7.8
Arunas Madrid Airport 24 September 2017
Excellent Everything was perfect
7.6
Anonymous Madrid Airport Terminal 4 07 September 2017
Nice and friendly staff. Car was clean, new and comfortable. Was a bit off a walk to go and get the car.
8.6
Abdelhak Madrid Airport Terminal 4 13 July 2017
Drop off staf in Malaga railway station were professional Car GPS was not accurate
9.0
Anonymous Madrid Airport 11 July 2017
No provision for electronic road toll payment - made it difficult in Portugal, with a car registered in Spain.
8.2
Alan Madrid Airport 07 July 2017
The car was new and very comfortable. The staff at both ends were friendly, helpful and courteous. A very good experience.
8.6
Anonymous Madrid Airport 28 June 2017
cars could have a "beginners guide' - eg a4 sheet, on basics of this car make - how to operate cruise control, trip counter, menu language, if lights are (or have to be) on all times etc.
7.6
Costanzo Madrid Airport 14 June 2017
efficiency nothing
7.2
Roberto Madrid Train Station 16 May 2017
All the staff is remarkable, friendly and professional
9.0
Robert Madrid Airport 18 April 2017
Polite personal at the Hertz desk - my daughter got even a small Easter present - excellent, high value service!
8.2
Anonymous Madrid Airport 24 March 2017
I was pleasantly surprised by the 500XL. Ride comfort and visibility where superb and the Diesel engine responsive with plenty of power for highway acceleration. Gas mileage was close to 70 mpg! Rental return at T1 was difficult to find due to construction.
8.4
Anonymous Madrid Train Station 15 January 2017
Good car, very easy and nice to drive, compact yet roomy smoke smell lingered for most of our rental!
6.8
Javier Madrid Airport 10 January 2017
Location of the counter, the reception counter staff peformance and the short time to drop off. I don't consider a Hyundai xi20 the same category as a Seat Leon or similar. I like the fact on unlimited kilometers as I had to drive more about 4,000 km those days. The car I got was a commuting car for family, not a highway car as Seat Leon... Cars groups in categories keep surprising me one day and the following...
8.6
Anonymous Madrid Airport 14 November 2016
GPS should be standard nowadays on a rental car
8.2
Anonymous Madrid Train Station 10 September 2016
Friendly staff and good service on pickup. Upgrade to car was a real bonus. Long check out. Too many cars coming back and only one person checking them in
7.8
Anonymous Madrid Train Station 30 August 2016
Your staff is Spain was very attentive to our needs. assisted us in getting the right car. was extremely polite and friendly. always smiled and made us feel comfortable explaining all our options. it was just a little difficult to locate the office due to the size of the train station and not being familiar with it.
7.8
Ian Madrid Train Station 28 August 2016
I asked for a GPS ant the counter and the attendant offered me an upgrade for less cost that the hire of a GPS and I got a slightly bigger car which was very good. I was very impressed
8.0
Geoffrey Madrid Airport 22 August 2016
The car performed fantastically. We didn't have one single problem with it and we drove all round Spain and through Portugal We told the lady behind the counter we were also going to Portugal but the GPS in the car was not set up for any locations in Portugal.
7.6
Edward Madrid - Hotel Villamagna 26 June 2016
Woman was very helpful. Replaced van with smaller car at my request
8.2
Anonymous Madrid Airport 20 June 2016
Very expensive childrens car seat hire
7.8
PREOTU Madrid Airport 10 June 2016
Everything by the car, brand new, perfect condition I liked everything.
8.8
Anonymous Madrid Airport 09 May 2016
checking the car at drop off immediatelly
8.8
Anonymous Madrid - Plaza de Castilla 15 April 2016
Price Very small trunk
6.6
Denzil Madrid Airport 02 March 2016
Very Helpful staff at Checkin
9.6
Peter Madrid Airport 05 February 2016
The fact that I did not have any surprises at all, made the experience memorable. The car was new which helped. N/A
9.0
Anonymous Madrid Airport 04 November 2015
We had very good experience with Hertz, we will definitely use them again.
9.4
Michael Madrid Airport 02 October 2015
Everything. Nothing I didn't like.
9.6
alix Madrid Airport 15 September 2015
The compactness No power
8.8
John Madrid Train Station 10 September 2015
Th first agent (Angela) in the train station spoke English and the transaction was efficient and effective. However well after pickup the car proved deficient. After one hour driving north of Madrid our own SatNav device indicated that it did not have a power supply. We decided to immediately return to the Madrid depot. Fortunately Angela had moved to the depot office and I was pleased to see her so that I could explain the problem. Angela efficiently dealt with the changeover of cars and we were soon on our way again to Pamplona.
7.8
Johannes Madrid - Delicias 05 August 2015
Accurate handeling, friendly and supportive people.
7.0
Anonymous Madrid Airport 08 July 2015
Staff was very efficient!! Fees were very confusing!!
8.8
Aslak Madrid Train Station 02 July 2015
Nice car as booked. I reget using rentalcars. In the future I will rente directly as Hertz do not accept inssurance. Seems strange as the car was booked at the internet in one transaction. The car had two injuries which were not listed in the agreement and with an insurance contract that Hertz did not think was OK (sold by Rentalcars) it was fortunate that I even found the damage, and not to discuss with Hertz.
7.6
Anonymous Madrid - Plaza de Castilla 30 June 2015
The lady at the reception desk was extremely nice and helpful at the return in San Sebastian the indication and information about where to leave the car and where to put the keys were missing. At the end we found out it was inside the airport, but the airport was closed. No sign in the parking lot explaining hwere to put the keis in case the airport was closed, we were really lost ....
8.8
Anonymous Madrid Airport 07 June 2015
The insurance more than doubled the cost of the car hire. Ended up being a lot more expensive than advertised.
8.8
Anonymous Madrid Airport 23 January 2015
Airport logistics near car hire
7.8
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