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Budget in Madrid

Find great prices with Budget in Madrid, see customer ratings - and book online, quickly and easily

Let’s find your ideal car

Rental location must be specified
Pick-up Date:
Time:
Drop-off Date:
Time:
Driver aged between 30 – 65?
Driver has a valid driving licence issued by The People's Republic of China (Mainland)
Travelling for: Purpose of rental (optional)
Form submission
  • No credit card fees
  • No amendment fees
  • 24/7 phone support

Ratings:2,000+

8.5

Why use Budget?

  • Dropping a car off with Budget in Madrid is quick and easy
  • People are impressed by how clean the Budget cars are in Madrid
  • Budget in Madrid are renowned for keeping their cars in good condition

Ratings for Budget in Madrid

Ratings

  • Overall value for money of your vehicle hire

    8.4
  • Helpfulness of the counter staff

    8.6
  • Time it took to collect your vehicle

    7.4
  • Time it took to drop off your vehicle

    9.3
  • Cleanliness of the vehicle

    8.8
  • Overall condition of the vehicle

    8.7
  • Ease of locating the Budget rental desk or representative

    8.3
-

Reviews of Budget in Madrid

Real customer reviews

Find out what other customers think - so you can decide if Budget is the right company for you.

Anonymous Madrid Airport 18 July 2020
Car Staff
8.0
Anonymous Madrid Airport Terminal 1 13 July 2020
Very friendly service and support They gave me a big upgrade of my car which was very nice Nothing
8.8
Anonymous Madrid - Gran Via 17 March 2020
The USB port wasn´t working, neither the 12V plug.
7.4
Anonymous Madrid Airport 03 March 2020
Staff, good car Issue with suspension on the middle speeds
8.6
Anonymous Madrid - Chamartin Train Station 26 February 2020
I always get a great car from Budget Avis in Chamartin. Also,the staff here are so friendly.
9.4
Anonymous Madrid - Chamartin Train Station 30 January 2020
Client service was excellent
9.0
Anonymous Madrid - Chamartin Train Station 16 January 2020
Helpfulness of the people The requested car was “on its way from the airport “ , but they couldn’t say exactly at what time
8.2
Anonymous Madrid Train Station 13 January 2020
The car was nice and clean. The car we got was smaller than the one we booked and since we had 4 people and an infant it was very crowded.
7.0
Anonymous Madrid Airport Terminal 4 12 January 2020
The upgrade and the friendliness of staff when we pick our car up. It is also quite seamless experience to book with rentalcars.com - this is my 3rd time and it is becoming quite the norm for me given how easy and hassle free experience no matter where in the world! No comments
8.4
Anonymous Madrid Airport 08 January 2020
Good service of representatives
8.8
Anonymous Madrid Train Station 06 January 2020
Good quality and clean car Slow check in process.
8.8
Anonymous Madrid Airport 15 December 2019
Car was brand new. Just 16kms on the clock Only one person manning the desk to pick up so long wait, no one to leave car with and check condition at drop off. Prefer to have it inspected and confirmed that all was in perfect condition as collected... so no surprises after
8.6
Anonymous Madrid Airport Terminal 4 11 November 2019
Helpful staff and good quality of car Instructions to enter parking for returning were not clear
7.6
Anonymous Madrid Airport 24 October 2019
The car was new and clean. Time to get car was about 10min. Every recommendation.
9.0
Anonymous Madrid Airport Terminal 4 13 October 2019
When we returned the car to Avis parking place some minutes after 7 pm the office was close so we put the key in the mail box as we were instructed, We did not get an email that confirms that we returned the car, please send it.
8.0
Anonymous Madrid Airport 03 October 2019
Car was a good model. Clean, and met all our expectations. Long wait get car as very busy. Difficult to find drop off at Madrid airport.
7.6
Anonymous Madrid Airport Terminal 4 02 October 2019
The service - kindness and Promptiness Service, kindness and promptness.
8.4
Anonymous Madrid Train Station 26 September 2019
Excellent car Office is quite hidden and there are not so many indications in the railway station no how to get there
8.4
Anonymous Madrid - Chamartin Train Station 17 September 2019
I really liked the whole experience (especially the treatment received by the Budget manager). I have no negative comments
9.2
Anonymous Madrid Airport 08 September 2019
Very helpful staff, nice to get some customer service
8.6
Anonymous Madrid - Chamartin Train Station 02 September 2019
service and attention at the rental office was fine At the Avis rental when we pick up the car they didn´t have a shuttle bus to the parking lot. we had to walk about 1 mile to the parking. Also the car was dirty. We told the person that cleaned the car and he only told us that if we didnt´like the car like it was we can file a complain at the rental office.
6.8
Anonymous Madrid Airport Terminal 4 01 September 2019
Good service , good car, fast and professional, good location None
8.0
Anonymous Madrid Airport Terminal 1 29 August 2019
The car was a nice upgrade. The return was quick and easy. The biggest problem was that we found out (by chance) that the emergency phone numbers are all toll numbers that are not included in most SIM packages, and had to buy a special package just for that. It took over an hour and a half (of waiting in line) to get the car. Finally we recieved the key with no further explinations or a car status check.
6.4
Anonymous Madrid Airport 28 August 2019
Model of car To locate the budget rental desk when dropping the car off
6.4
Anonymous Madrid Airport Terminal 4 27 August 2019
Economical on petrol and good aircon No time to fill up so got charged for full tank although it was almost full
7.8
Anonymous Madrid Airport 06 August 2019
It was simple, easy and fast. I also got a better car than the one I booked. Loved it!
8.2
Anonymous Madrid Airport 05 August 2019
Sat nav was set up for us in English by staff. Kick down did not engage too well
9.2
Anonymous Madrid Airport 22 July 2019
The staff is very helpful, the car was excellent we had an upgrade to a hybrid car
8.4
Anonymous Madrid Train Station 21 July 2019
the vehicle time it took to pick the car up
8.0
Anonymous Madrid Airport 06 July 2019
upgrade and helpful staff very long time to pick up the car
7.8
Anonymous Madrid Airport 05 July 2019
Friendly staff,Fast service, it was very easy to find the desk and complete the process, the car was in superb condition and almost new (13000 klm). The price was excellent, superb value for money. I am totaly satisfied we did not have any problems
8.8
Anonymous Madrid Airport 03 July 2019
Very straightforward hire from Budget, no hassle from the staff (unlike some other companies) when I declined to take the unnecessary additional insurances.
8.6
Anonymous Madrid - Gran Via 03 May 2019
They offered me an upgrade to a diesel car, since I would (and had) travel more than 2.000 Km. I payed for it and it was very good. The car GPS presented some problems finding some places. The car automatic pilot was very "agressive", even putting in a eco drive mode.
7.4
Anonymous Madrid Airport 29 April 2019
The car was new (just 2000 km) and very good for the low price. Overall conditions was acceptable and I liked the simplicity of the contract and procedures. The staff was always very helpful The car might have been a bit cleaner (dust made a bit difficult to inspect the car body in order to identify any little damage during the pickup process).
8.4
Anonymous Madrid Airport 25 April 2019
The staff super helpful.
8.8
Anonymous Madrid Train Station 24 April 2019
upgrade everything was great.
8.6
Anonymous Madrid Airport 13 April 2019
the provision of free GPS large size car not good for Spain type of very small and narrow parking slots
7.6
Anonymous Madrid Airport 09 April 2019
Excellent car and value-for-money. Long queue to pick up the car (contract signature).
7.6
Anonymous Madrid Train Station 17 March 2019
Clean car. Easy drop of at the car parl Spend about 1h45 at the office
6.4
Anonymous Madrid Airport 15 January 2019
Flexibility of the budget team. Nothing
7.2
Anonymous Madrid Airport 06 January 2019
All great but the return car signaling at Madrid airport is inexistent,we had to look for it for 20 minutes
6.8
Anonymous Madrid Airport 02 January 2019
Ease of system Would have liked to get the car I ordered but one I got was fine
8.4
Anonymous Madrid Airport 19 December 2018
Very nice and fast operating staff, easy to find the car and easy to exit the parkin area
9.8
Anonymous Madrid Airport 11 October 2018
Nice company N/A
7.8
Anonymous Madrid Airport 01 October 2018
Impressed with the car, comfortable and good consumption. The signposting for the return of rental cars at Madrid airport is the worst I've had to experience. I found it extremely frustrating and time consuming .A BIG improvement needed.
7.4
Anonymous Madrid Airport Terminal 4 01 October 2018
The upgrade Nothing
8.0
Anonymous Madrid - Chamartin Train Station 26 September 2018
Quality and clean vehicle Nil
9.0
Anonymous Madrid - Fuenlabrada 25 September 2018
Easy enough to book and organise. Very flexible with last minute changes. Great hire rate with unlimited kms. Only car we could get at short notice was at an out of town suburban locaton but this wasn't a real inconvenience and we considered it an adventure
7.0
Anonymous Madrid Airport 11 September 2018
I was quite impressed by the friendliness of the staff and help in choosing a proper car for the journey we had to travel. Maybe a heads up on car return..as the signs are tricky. The previous renter must have been a smoker, as it did have a lingering smell.
7.2
Anonymous Madrid Airport 01 September 2018
Take care for clean the inside car
7.4
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