Find out what other customers think - so you can decide if Budget is the right company for you.
07 June 2018
Having been given a bigger brand new carThere was nothing I didn’t like
14 October 2017
Friendly and efficient service.
Modern car in excellent condition.Parking is difficult at drop-up location.
01 October 2017
Very helpful staff when we discovered damage to vehicle on pickup. Dealt with promptly and efficiently.Damage should already have been noted.
25 September 2017
Ease on returnCar was messy and had no airier hence no music and not much room for suitcases
06 September 2017
Staff and car and the upgrade and everything Nothing
05 September 2017
Excellent friendly serviceCar was quite dirty. Also not spotted was some scrape marks on the car which we spotted on picking the car up
02 September 2017
Got an amazing Mini Countryman automatic which was ideal The queue to collect the car was far too long it took a whole hour
29 August 2017
Good vehicle, friendly staff, speedy pick up/drop offCan honestly say, no complaints.
23 August 2017
22 August 2017
Car was fuel efficientdont like citroen cars. someone had ben smoking in the car. The windshield was very dirty when i picked up the car
22 August 2017
The car was very clean and it very good condition. We had been marked down as having a full tank of petrol however when we got out of the airport we realised that it was only half full.
10 August 2017
Car was very dirty externally
05 August 2017
Friendly helpful representative, nice clean car, easy to find in car park, easy to drop off.
17 July 2017
Instead of a BMW 1 Series we ended up with an Astra - not a similar car as stated on my booking. Apparently it was because I ordered Auto and if I wanted a BMW I would have to wait for one to be cleaned with no known time scale for this.
13 July 2017
No information on nearest petrol station to airport
27 June 2017
Clean car comparable to that requested.
Short delay collecting car - waiting for customer in front to be processed.
Car park where you collect car requires a walk so I won't discount using one of the off airpot car hire comapnies at Ibiza next time.
04 June 2017
Location and speed of picking up car. The fact they made us wait whilst they checked we had filled the car back up with fuel.
03 June 2017
Fantastic service from Budget Ibiza! They were so quick and efficient and they upgraded me to a brand new Audi..Everything was great. Nothing to dislike.
13 May 2017
Excellent service and great car
13 October 2016
Easy pick up and drop off. Friendly staff. Icing on the cake: you can use the Budget carpark free of charge near the harbour.
11 October 2016
Fast quick and friendly serviceI had a hard time finding someone to return the vehicle to
01 October 2016
Friendly service and flexibility
17 July 2016
Excellent car , very good service.Nothing
22 May 2016
Great service. No issues, no long ques. Ease of pick up location (both desk and car).Unable to change driver details prior to arrival (or at all).
02 August 2015
The attempt made by Budget to sell me even more insurance when I arrived and just wanted to get the car and commence our holiday.
28 July 2015
Lovely staff, great car, pick up point very easy to find.Nothing
22 July 2015
Easy to find offices and car park.BIG queue at pick up.
20 July 2015
The car was very good: new and in an excellent condition. Good value for money. No hidden charges. Dark blue (close to black) color of the car is not really convenient in such a warm island, as it got incredibly hot after 5 min in the sun.
28 June 2015
Got a brand new Seat Leon. The guy at the desk was very good and offered us a choice of 3 different cars.When we returned there was an "airport tax charge". When we said we had paid in full they insisted so we paid it. Not happy with that!!!
15 May 2015
friendly helpful staff, nice car, speedy processinglack of clarity about charges, need for insurance, coverage, etc. No summary breakdown of end costs (yet).
13 November 2014
13 September 2014
Seat Ibiza 1.2 was a really nice lively carTyre pressures had not been checked. Washer bottle was empty.
03 August 2014
Very straightforward and close to departures. No late check in available for flight arriving after midnight, so had to collect the next day.
29 July 2014
Vehicle supplied by AVIS cannot fault any aspect.
23 July 2014
Quick, good value, great location at airport.The only problem was that I was charged twice for the hire of the vehicle and the staff at the airport return area were unable to rectify the problem, hence the low score.
14 July 2014
Seat Leon 5 doors was a pleasant car with enough space for 4 persons and Luggage. Collecting point at Ibiza airport was very nearby.Counter staff tried to sell Insurance at Euro 275,=/week for which service you offered for Euro 65,=/week..!
They first booked an car with many damages (damages on all sides at different places) after I complained they give me a brand new car, so the reason I marked point 7 with excellent is only because I complained
05 June 2014
I got the choice of petrol or diesel and when I joked about colour he gave me choice of colour too! (a woman thing I think). Fabulous pretty much new car. All customer service people exceptionally friendly. I had a very small accident and the paperwork on returning the car was quick and easy. Was so glad I took the return of excess cover.No problems at all - very happy!
05 June 2014
Everything was very easy
Requested an automatic circa Golf and received a Skoda Yeti - not what I asked for but happy with itNo comment needed
04 June 2014
Budget desk was next to baggage collection. Collected the vehicle in the airport car park, took about 5mins. Car was new, immaculate and we had a bigger car then what we actually wanted. 5 adults and a child, plenty of room. Fuel efficient, only used quarter of a tank (diesel) all week and done 4 trips. Excellent service.
28 May 2014
Excellent value for money. Superb customer service.Car was clean and in great working order.
28 May 2014
No queue at the budget desk when we picked up the car; No queue to drop it off; Car was easy to drive; plenty of leg room; price was right!Picking up the car was very slow - the lady was friendly, but I have no idea why it took so long.
Boot did not quite fit two standard sized suitcases in which meant they were on show.
22 May 2014
The counter staff pushed to upgrade the car and take out there additional insurance even once I explained the size of the car was what we required and that I had already taken additional insurance when booked.
The car also had damage on the front and back right hand side which was not marked on the paper work, which meant I had to go back from the car park to the desk to sort out.
03 May 2014
Would definately recvommend....nothing to add to the above comments Perfect
02 May 2014
Being able to return the car full of petrol as it is very differcult to assess the volume of petrol to return to the airport and not run out.
18 April 2014
All went well with the service received from Rentalcars.com and service received from Budget car hire. Will use Carhire 3000 to check out Rentalcars.com and also check out car hire price/ comparison with other providers. Many thanks.
Unable to locate a representative within the car park area when we dropped off the car - so had to locate reception within the arrival area - though just a short walk from the departure area - not too much hassle though.
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