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Find great prices with Firefly in Gerona, see customer ratings - and book online, quickly and easily
Ratings:2,000+
8.8
Why use Firefly?
Dropping a car off with Firefly in Gerona is quick and easy
People are impressed by how clean the Firefly cars are in Gerona
Our customers said Firefly in Gerona is easy to find
Ratings for Firefly in Gerona
Ratings
Overall value for money of your vehicle hire
8.5
Helpfulness of the counter staff
8.6
Time it took to collect your vehicle
7.7
Time it took to drop off your vehicle
9.5
Cleanliness of the vehicle
9.3
Overall condition of the vehicle
8.8
Ease of locating the Firefly rental desk or representative
9.3
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Reviews of Firefly in Gerona
Real customer reviews
Find out what other customers think - so you can decide if Firefly is the right company for you.
AnonymousGerona Airport
05 November 2019
Car was great and pickup process easyNobody to check in car on return so always a worry somebody damages the car after drop off and blames us.
9.2
AnonymousGerona Airport
05 November 2019
Fantastic company and wonderful staffThe car had loads of dents and small dinks in and was impossible to check
8.8
AnonymousGerona Airport
03 November 2019
I would like to mention the very helpful Firefly agent at Girona airport. He was more than helpful when I had a huge problem- he just kindly sorted it out. Thank you.
9.0
AnonymousGerona Airport
29 October 2019
Excellent price and good service
9.2
AnonymousGerona Airport
26 October 2019
Helpfully stafIn front of me was only 4 cars collectors, but I was in the queue nearly for an hour, which I didn't expect and my 2 year old was too tiried
6.2
AnonymousGerona Airport
24 October 2019
Very easy service to book and useI am disappointed that I may not be able to fly to Gerona in the future if Ryanair pulls out
9.0
AnonymousGerona Airport
12 October 2019
Very good
9.4
AnonymousGerona Airport
11 October 2019
the car was not equipped with window washer fluid
8.2
AnonymousGerona Airport
10 October 2019
The car and ease of collection and drop off Not being told how to start the car as you had to depress the clutch and the counter staff did not tell me.
8.4
AnonymousGerona Airport
10 October 2019
This is my second time using Firefly and I would definitely use them again. Quick and friendly service, no hassle, spotless car and great value.
9.2
AnonymousGerona Airport
09 October 2019
Good vehicle. Good price. Great service.Nothing.
9.2
AnonymousGerona Airport
09 October 2019
Got an bigger car, quite new. Fueltank was not completely full at pick up.
Window washer was empty at pick up.
Car was not checked when handed back on departure day.
8.8
AnonymousGerona Airport
06 October 2019
Good car. All went smoothlyShould be easier to drop off. Had to wait in same queue as new arrivals renting a car.
7.8
AnonymousGerona Airport
05 October 2019
LocationTime it took to pickup car
7.0
AnonymousGerona Airport
03 October 2019
Staff were very polite and helpful That I couldn't pay by debit card. Had to cancel the insurance and take it out at the firefly desk.
8.2
AnonymousGerona Airport
01 October 2019
It doesn't take too much time to take the car. Easy to find car in parking. Fuel tank wasn't completely full. We had to buy AdBlue, because car didn't drive properly.
We can't drop the car to our place, because parking was full.
8.6
AnonymousGerona Airport
26 September 2019
Very good and friendly service. Very easy and quick pick up.
I was asked if I would prefer am automatic and got it upgraded for free. All perfect.
8.4
AnonymousGerona Airport
26 September 2019
Firefly is one of the best companies for hiring. No hidden charges and good service. What a difference if you compare with some other companies.
9.4
AnonymousGerona Airport
25 September 2019
Car exceeded my expectations
8.6
AnonymousGerona Airport
25 September 2019
Car was nice, what we expectedWe got the car with empty tank even in the contract was full to full. As it was midnight and we were last clients, we didnt claimed it at the desk. We returned it withs empty tank as well.
7.6
AnonymousGerona Airport
24 September 2019
Very helpful staff at both pick up and return desks.Nothing.
9.0
AnonymousGerona Airport
23 September 2019
Just excellent. -
8.8
AnonymousGerona Airport
23 September 2019
Getting the best deal by watching the prices and booking a better car for less money.Nothing
8.4
AnonymousGerona Airport
22 September 2019
Great car
Although 2 people at collection counter, with so many people renting cars from this company it took an hour to be served.
8.4
AnonymousGerona Airport
18 September 2019
All in all good experience, and a very good price. Just make sure you read rental conditions and understand them.Queue was rather long because Firefly is popular here, but it wasn't that bad (after some time, second operator joined).
8.0
AnonymousGerona Airport
16 September 2019
Ease of locating the rental
Desk and clear drop off signs. Staff helpful. Nice that we got annupgradeOutside of the car was quite badly dented in many areas.
8.4
AnonymousGerona Airport
16 September 2019
As we have used firefly before the quickness of sorting out the booking. And the politeness if the staff.
Only when we went to drop off there was a large queue we stood in it for a while. As we did not want to push in. Noticed that other companies had a letterbox to drop off keys.
8.4
AnonymousGerona Airport
13 September 2019
Very friendly polite staff at the desk.
8.8
AnonymousGerona Airport
12 September 2019
To be offered automatic transmission, which was great. I travel to Girona twice a year and book a car on each occasion. It would be good to be be able to pre-book an automatic each time. If you could let me me know how to do this I would be grateful.
9.4
AnonymousGerona Airport
11 September 2019
Staff were pleasant and very efficientNothing
9.0
AnonymousGerona Airport
09 September 2019
good staff at desk. nice car. all good.nobody available to inspect the condition of car upon return.
9.2
AnonymousGerona Airport
08 September 2019
My family have used Firefly for the past 4 years at Girona airport. We have never had any issues, always happy with the car we get and on quieter occasions have been given free upgrades. It was great to see this year a larger selection of what appeared to be brand new child seats. Pick up is simple and location to the terminal is perfect.Nothing
8.4
AnonymousGerona Airport
31 August 2019
The car was lovely Had to queue for over an hour at the desk to do the paperwork. A lot of scratches on the car at pick up that were not marked on the sheet. Had to walk back over to the firefly counter to inform them of same. Nobody to look at the car at drop off, just a box to drop keys.
7.0
AnonymousGerona Airport
31 August 2019
The extra insurances they tell you that you need to pay on pick up. They should tell you at booking stage.
7.8
AnonymousGerona Airport
29 August 2019
Good size car
8.6
AnonymousGerona Airport
29 August 2019
Calm efficiency
9.6
AnonymousGerona Airport
28 August 2019
Extremely friendly and helpful staff. ThanksNone
9.2
AnonymousGerona Airport
27 August 2019
j'ai été surclassé, personnel
9.2
AnonymousGerona Airport
24 August 2019
Very quick and professional service at pick upCar was in a different part of the car park and marked bay to the one instructed.
8.8
AnonymousGerona Airport
19 August 2019
Too long to queue for car at the airport.
Air conditioning didn’t work properly.
7.6
AnonymousGerona Airport
19 August 2019
great service and great car!
8.6
AnonymousGerona Airport
17 August 2019
No check on condition of car when dropped off.
7.8
AnonymousGerona Airport
17 August 2019
Quick and easy. Cheap. Had the car I wanted. N/A
9.4
AnonymousGerona Airport
14 August 2019
Easy access to deskThe car was marked on return to the desk it was closed had to wait till some one returned to show assistant video of scratches
8.0
AnonymousGerona Airport
13 August 2019
Very easy!Nothing
8.8
AnonymousGerona Airport
13 August 2019
Efficient and friendly staff. Good car. Nothing.
9.0
AnonymousGerona Airport
13 August 2019
Great attitude and great staff- car was good as well.N/A
8.6
AnonymousGerona Airport
10 August 2019
Great service hassle free, collected the keys before family got their luggage, easy find car and drop off service excellent
9.0
AnonymousGerona Airport
10 August 2019
Nice car X
8.2
AnonymousGerona Airport
10 August 2019
Pre-existing scratches not on documents had to be reported before we could leave.
05 November 2019
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