Find out what other customers think - so you can decide if Budget is the right company for you.
15 July 2018
Все было хорошо
AnonymousBarcelona - Sants Train Station
25 June 2018
It was not as comfortable as the first vehicle given. I brought it back and replaced it with a better model without any problems.It took too long to get the car.
20 June 2018
Very helpful and professional staff, drop-off went very smooth. Plus the car I was given was brand-new.
20 May 2018
The car was nice, new and very cleanWe wait more than 40 minutes to get the car. After this the manager gave us Citroen Berlingo although I booked Compact car.
Finally we asked to give us another car and got a Seat Leon. Thanks for this
18 May 2018
Waiting at desk.more instructions for return ofcar to terminal 1
16 May 2018
The girl who looked after me when I arrived was extremely helpful and she recognised me when I returned the vehicle.I did notice some small marks on the vehicle as they were busy they did not check so I just took photos. It was OK on return though so not really an issue.
12 May 2018
25 April 2018
Clear simple fuel policy, choice of car, ease of paperwork.Nothing
11 April 2018
Booked a vw golf up graded to a BMW
31 March 2018
No pressure to take local insuranceAll good
12 March 2018
Smooth renting processPaid for an Audi, got a Toyota...
26 February 2018
New car in good conditionCar smell like someone has smoked inside. Fuel economy of the car with small engine was quite bad
19 February 2018
Good value, friendly customer serviceIt took a long time to pick the car up. (Not enough staff - too many customers).
21 November 2017
Everything. Car was clean, well maintained and economical.Nothing at all. Everything was exactly as we wanted.
AnonymousBarcelona - Sants Train Station
28 September 2017
the carTime it took to pick up the car! extremely slow
16 September 2017
All goodInsurance matter
AnonymousBarcelona - Corcega
12 September 2017
I would have appreciate a call on the day I had to return the car, informing that the Barcelona-Corcega point was not accessible due to City event and that I had to return the car in another service point.
12 September 2017
Staff honesty and effectiveness. Overall car condition. The staff did not review the car besides me before taking the car out.
11 September 2017
The car hire desk is right at the terminal, no shuttle required. As well the pick up system is very organized at the desk.
06 September 2017
Good vehicle and good customer service.Could not find the Rental desks when arriving at the airport could be better sign posted Had to ask for directions.
04 September 2017
almost brand new car. lower deposit than competitors. a disparity between noted damage and actual damage to the car prior to rental. 2 ques, in the terminal and at the rental area.
04 September 2017
Good Reception service
FlorenciaBarcelona - Sants Train Station
03 September 2017
There were no surprises (I was afraid some "mysterious charges" would come out of nowhere but luckily they didnt!) everything went just like they said it would go and it was perfectly. THANK YOU! See you soon :)The fact that you can't rent it per hour.. for example: if you need it less than 3 days but more than 2 then its 3 days youre paying. But it's fine.. in my case it was worth it after all
24 August 2017
Staff kindness Everything eas good
17 August 2017
11 August 2017
Good carSlow counter staff, not really interested. Not enough of them for a busy day. Car was slightly damaged which was not mentioned by staff.
07 August 2017
Very friendly stuff, car was very nice and clean. Didn't have problem at all.Nothing seriously
23 July 2017
Location of Budget car rental deskTime it tool to be seen at Budget car rental desk
14 July 2017
Budget were excellent and the staff very friendly Nothing
13 July 2017
Best rental yet from budget . Was a queue at pick up but drop off was a breeze . Budget for life haha Pick up took ages . And guys just pointed you in direction of parking which was not that easy to find .
11 July 2017
Very fast friendly efficient service.
06 July 2017
Car and conditionTime taken to get the car.
30 June 2017
Nothing special Long check in
04 June 2017
Good brand new car, and very cheap deal from Rentalcars.com and Budget.
Friendly and helpful service, including telling me I could drop off at the other terminal and save myself a walk, and then small things like providing directions to airline check in. Also, they were cool about me being 10 mins lateArrived at BCN airport by train so long, long walk to the T2 desk, but would be more straight forward if arriving by air.
26 May 2017
22 May 2017
The car was very cleanNothing in particular
30 April 2017
no recepcion off the car; just gave the keys and that was all; we know that we didn't make any scratches, but nobody veryfied the car; couldn't fill up the car due to road closed to gas-station .. nobody checked to see how mutch diesel still was in the car; a little anoying there
26 April 2017
Usually I never have any issues with Avis/Budget, that's why I always prefer this company instead of their closest competitors.
23 April 2017
Car was just same what promice. Good condition and perfect choice for urmanual gearbox
24 March 2017
My engine failed - and I was picked up within 30 minutes, and had a new car within an hour.First car had some serious external damage, for example a broken rear light - and the engine failed after 2 days.
06 March 2017
Dropping off was straight forward and fastOn the email confirmation it said pick up at terminal 1. We landed in T2 and after we went to T1 we were told we could have done it in T2... A waste of time that could be avoided by giving the right info in the booking email.
20 February 2017
Nice car, Driving the car out of the multi story car park at the pick up point was very very tight! not great when you have just picked up the car. T2 is an open car park and much easier. Don't know how to arrange collection there though.
AnonymousBarcelona Airport Terminal 2
16 November 2016
When we picked the car up there wasn't an opportunity to check the car over with a member of staff, so when we returned the car there was confusion over whether the parcel shelf was missing or wasn't there in the first place, as it wasn't on the records.
02 November 2016
Quick, helpfull staff
Very good, new Opel Corsa.
15 September 2016
Very little oil in car , had to put oil in as warning light flashing. Car not prepared at all from previous rental , slightly dirty inside, worse outside. Several small dents and scratches not recorded on rental documents
16 August 2016
Good car. Clear location. Friendly people at the pick up place. Seemed honest and transparent (except for the sales trick at the counter!). Make sure you know what insurence you already have!The process at the counter when picking up the car (before collecting the key). Highly ineffective and therefore very slow. They asked a lot of information which they could've asked before. And they tried to sell us additional services (a bigger car; GPS device; insurence), while they could've known we didn't need them. Annoying!
02 August 2016
Efficient and amiable ground crew, both at pick up and drop off.Nothing
01 August 2016
Car pick up within 2 minutes walking distance of the arrivals loungeAlmost an insistence that we upgrade
31 July 2016
Polite and helpful staff with a fast pick-up and return.
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