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Ratings for Europcar in Cairo
Overall value for money of your vehicle hire
Helpfulness of the counter staff
Time it took to collect your vehicle
Time it took to drop off your vehicle
Cleanliness of the vehicle
Overall condition of the vehicle
Ease of locating the Europcar rental desk or representative
Reviews of Europcar in Cairo
Real customer reviews
Find out what other customers think - so you can decide if Europcar is the right company for you.
29 February 2020
Very helpful at the airport desk. The car was clean and in perfect shape. The whole process took very little time. When dropping off the car, the guy was kind enough to offer to drop me off at my hotel very close to the airport.When dropping off, it took a bit longer to get someone from the staff to drop off the car but afterwards all went well.
08 February 2020
20 January 2020
Easy and fast solution with value for money.Return process was not very clear.
14 January 2020
Staff cooperative Hotline not working
Mobile number also take much time to reply
23 October 2019
Ease and quality and accuracy of carThe time it took to pick up the car
18 September 2019
Car was new and clean
Staff kindness Nothing
14 September 2019
Friendly and professional staff as usual and I am used from Europcar in Hurghada station they are all well selected and friendly
AnonymousCairo Downtown - Heliopolis
22 July 2019
All is ok
06 July 2019
Staff were nice.Scraches on the car.
02 July 2019
Professional and simple process.car in great condition and no problems throughout the week.
10 April 2019
The staff in the frontdesk are cooperative, professional.
06 January 2019
All good and excellent staff.None
03 September 2018
They are respectful people
31 August 2018
Very good company provide great service No thing
25 August 2018
staff working there are friendly, professional and helpful. They provided me with a car which is almost new and better than the one I booked in the same price.
AnonymousCairo Downtown - Zamalek
12 August 2018
All was great
12 September 2017
1- the disk staffs is very nice
11 September 2017
staff and station manager are very helpful and consider the loyalty of customers , give the upgrade free if they have the availability Cars some times are with basic options
AnonymousCairo Downtown - Zamalek
12 August 2017
The upgrade. George is a great guy who went out of his way to help.Nothing
30 July 2017
The Staff and the station manager are very helpful and their goal was to make me satisfaied, they make upgrade for this trip and the station manager Mr. Pola was very cooperative and helpfull , and for the previous 5 trips i was very satifaied Nothing
22 May 2017
friendly cooperative staff
29 May 2016
29 May 2016
Car was very clean and stuff was very nice
10 April 2016
The counter staff was very friendly and helpful.The exterior condition of the car was not good enough. it was full of scratches and dents the thing which made me to spend more time to pick it up.
22 March 2016
The service, quick processing and the car in very good condition. I arrived on Terminal 1 and the office was on Terminal 3 so they quickly arranged to pick me up.The price. It was expensive as compared to other companies (maybe because of unlimited millage).
20 February 2016
Staff was very nice and the car was very clean .. Thanks EuropcarNothing
17 October 2015
Staff was very niceThe condition of the car was not good enough,
Plenty of scratches all over the car had few previous accident , the air conditioning is not working properly,and the sound of the radio on max volume was very low.......
03 October 2015
Excellent and friendly service
I requested extension and it was made over phone with all supportThe car AC was not cool enough
04 March 2015
Car needs brake pads changes.
Holding deposits for extra costs however I paid the excess insurance during my booking.
Didn't find the car same terminal I arrived in or even a representative of the company.
05 July 2014
Polite Staff and car was new.Payment and deposit facilities are very poor, they don't have electronic credit card machine. Also, car was not properly cleaned and was full of dirts.
25 May 2014
good welcome of reception and very cooperative and helpful.
09 May 2014
car , friendly , TIME!! i registered the arrival time but they delayed 1hr, and it took them more than 1 hr to finish the papers, they apologized alot, but they left me 1 hrs on the arrival hall waiting the rep
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