Find out what other customers think - so you can decide if Thrifty is the right company for you.
12 March 2018
Brand new car. Even the car park staff stopped to check if everything was fine with the car and give us directions out of the airport. Nothing really. A bit hard to find petrol on the way to the airport, but considering the great price, not a problem paying the premium price for the top-up at the airport
05 March 2018
Ease of bookingNone
19 February 2018
28 January 2018
Very efficient service It wasn't actually thrifty - it was hertz - it took a little bit of time to figure this out
08 January 2018
Quick and easy drop off. Long wait to collect car
06 December 2017
great car-brand new car and upgrade.the cost, had to hire two days.
17 November 2017
Excellent service throughout the process.I had to ask for additional damage on car at pickup to be noted on forms.
30 August 2017
Thank you for great service. Highly recommended.
29 August 2017
Great car - Ford Focus. Good mileage.Excruciatingly long line at the hire counter. With 2.5yr old twins, this was an absolute nightmare.
MichaelMunich Train Station
26 August 2017
Got the type of car I expectedCharges to cross borders into Austria and Switzerland for a couple of days. Headlights not automatic. Black colour in hot weather
26 August 2017
Never any issue always new carsYou don't get car as advertised ever.
Should state at time size of car small,med ,large not model.
17 August 2017
Good service at pick up point and no hard sell for once for extra insuranceNot the car I was expecting - car given was tight on space.
24 July 2017
Desk ServiceNobody visible in the pick up area to report issues (damage).
Queue time was ridiculous
15 July 2017
New car low mileage, clean and gas no problems with it It wasn't an estate as was supposed to be
ErkkiMunich Downtown - Ingolstaedter Street
25 June 2017
In the reservation document it said that the car would seat seven people plus have toim for three big bags but it turned out that there was practically no space for luggage so we needed to rent another car as well.
17 April 2017
04 January 2017
When I finally got to the front of the queue, car was issued with no hard unnecessary insurance upsell. Simple return process.Paid for a manual Insignia estate or equivalent, issued an automatic Ford Tourneo mini van... not enough staff on Christmas Eve, and unrecorded damage, inoperative rear wiper and ugly rental car sticker taking up 20% of rear window. No option to book and reserve a specific car type.
01 August 2016
Good value nice car straightforward bookingLack of queuing system at the airport for collection. No car manual in English
AnonymousMunich Train Station
29 July 2016
that it takes up to 7 working days to release the credit card hold !!
09 May 2016
The car and the drop off were very nice and I had a fast service.The counter was poorly signalised and the queue took around 45 min - but the lady that helped us was very friendly and fast.
03 April 2016
Efficient and professional of the staff to give and to dropp of the car.
29 March 2016
The in car Sat nav was in German (understandably as it was Munich), but I'd love to have been able to change language so we could use it. I had to use my own portable sat nav instead!
06 March 2016
Miles per gallon was excellentIt wasn't a car I would have chosen, nor the car I had requested.
Back seat folded down in one, no split which was inconvenient, would have been no good had 3 passengers been travelling..
09 January 2016
New carLimited speed at 140km/h. Limited volume too.
16 November 2015
Friendliness at the desk
Swift pick up
27 July 2015
todo perfecto el coche y el serviciola espera en la oficina de Hertz del aeropuerto de munich. HAbia mucha gente y solo dos personas atendiendo y una de ella no era muy eficiente.
27 July 2015
Very clean car.
22 July 2015
Unexpectedly got a 4-door car...were very pleased.The gas tank was definitely not at Full but I had no time to complain, do something about it.
30 June 2015
staff kindness, organization, easy to find, fast pick up and fast drop offexpensive rate for daily full coverage
09 June 2015
Length of queue and lack of efficiency at munich
08 June 2015
Prices were different from the online prices and hence, over budget.
The price on the portal and in the counter should be in sync.
27 May 2015
The model car was not a small family car as we had asked but instead an eight seater transporter. Whilst the car was new it did not feel reliable. The engine noise was disconcerting.
05 May 2015
Nice car, a good experience. Thanks
10 December 2014
Very high spec new car, superb navigation system, friendly knowledgable staff at car hire office.Trying to locate the car rental drop off point on a very foggy early morning in Munich airport.
15 November 2014
the car was in perfect conditions and had a lot of extras...I couldn't find a petrol station in the neighbourhood of the Airport, but this is not a Thrifty/Buchbinder fault...
06 November 2014
When you come out of the flight it is really hard to find the rental cardesks. No signs to help you on the way.
04 November 2014
I hope to deal with same company againNo thing. Every things are fine
28 October 2014
Everything was okay over my aspectation.. Only the pick up took 2 hours.
24 October 2014
excellent condition of the car and ease of collecting the car.
Car drop off at a second airport was excellent and speedy.A bit unclear where to find the car.
23 October 2014
Very good car with low kms. Satnav quite unreliable particularly near final destination. On two occasions. Approx 2 kms off course.
23 October 2014
Very good service. Excellent staff. Pleasant and helpful. I had requested a VW Golf and they gave me a 7 seats CMAX.
The car was new and in excellent condition. To collect a rented car in Munich Airport is a bit frustrating. But this is true for all rent a car companies in Munich JStraus and not specific to Thrifty.
22 October 2014
We had a little issue with additional chairs in rare part of a car. We succeeded to remove them only after finding a movie and instructions in the web. The manual book in the car would be very helpful.
14 October 2014
price was very competitiveThe time it took to collect the vehicle was too long and there were only to counters open and the process was very slow
13 October 2014
expensive additional driver cost
01 October 2014
Everything was great I will book again through ThriftyNothing
26 September 2014
It's very good company , and the staff is very very nice people , also the car is very good
13 September 2014
Staff helpfulCar was not in the place described so took a long time to find the car
10 September 2014
Reasonabe prices, car was as advertised.Long wait in airport to collect car.
04 September 2014
Good price,and good service.
24 August 2014
Booked Opel corsa or similar.
Got Opel Adam which has good engine and availability of speed control.Old damages not properly recorded, require thorough check by customer before getting the car, very small boot space with no adjustability.
Rentalcars.com, registered trademark of TravelJigsaw Limited, registered office at 100 New Bridge Street, London, EC4V 6JA, company number: 05179829. VAT number: GB 855349007.
Rentalcars.com is part of Booking Holdings Inc., the world leader in online travel & related services.
Rentalcars.com (FCA Firm Reference No 777648) is an Appointed Representative of Cover Genius Limited, which is authorised and registered by the Financial Conduct Authority, Firm Reference No 750711.
Traveljigsaw Insurance Limited is incorporated in Malta and is authorised by the Malta Financial Services Authority to carry on the business of insurance in terms of the Insurance Business Act 1998. Company Registration Number: C82173 Registered Office, Development House, St Anne Street, Floriana, FRN 9010, Malta.