Find out what other customers think - so you can decide if Europcar is the right company for you.
04 January 2019
Easy to pick up the car.Did not get enough information on how to use the GPS.
07 December 2018
The car has been a class higher standard to what I've ordered, it was fresh new - only 400km but with rusty breaks which started to work properly after 100km driven. Altogether fantastic experience.
23 October 2018
the staff are very excellent.
28 September 2018
Good all round.
17 September 2018
Every thing was cool ,the customer service and the guys working in the garage where excellent. They know their job
06 September 2018
Best rental car pickup ever! Got an upgrade to a luxury car. Super great.Finding the car was difficult. Europcar rep, should give better directions/ airport could have better signing for rental cars. It took app 35 mins to locate rental car pickup.
31 August 2018
Everything was perfect.Nothing.
28 July 2018
The system of handling the hire & wish you all the best.Nothing.
AnonymousDusseldorf Downtown - West
27 July 2018
Helpful staff helped configure language, shown everything, new car.
19 November 2017
staff very helpful waiting time to pick up the car
04 November 2017
The courtesy and professionalism of all the staff involved, the cleanliness and the quality of the car.Distance walking from and to the terminal building - endless.
03 November 2017
23 October 2017
Great service.Offered car wasn't Passat, it was Opel Zafira, which is not good for business image, so I had to upgrade.
14 September 2017
Great car with some extras,
Fun to drive
05 September 2017
1.Fast pick up
1.Front window was dirty
2.Person at pick up location was not possible to support me when I asked for drop off location
3.Poor sign notification at drop off location (Dortmund)
23 June 2017
Very good All good
05 June 2017
19 May 2017
Good Car, Good Service
17 May 2017
The condition of the carNothing
11 May 2017
Car new with full loadedNothing
18 March 2017
Everything but the car insurance. The car was great & it was easy to drop it off.We asked for insurance &!when we had a problem, we did not get any help. It was complicated.!
27 February 2017
Car modelDirections to Hire Car parking
17 November 2016
good service .
03 November 2016
The car was brand new, 500Km and very well equipped.
27 October 2016
Vehicle was good and remarkably economical on fuelCar rental desks not at all well signposted at the airport, and had trouble locating the right carpark on the return
16 September 2016
12 June 2016
Checking in staff was very helpful, gave good advice and good information. Easy return.Driving on the same roads as the German drivers haha.
10 June 2016
The car was brand new.
01 May 2016
The car had enough Power and torque
30 August 2015
For a small car it used a lot of gas
AnonymousDusseldorf Train Station
09 August 2015
fast servicethe place to return the car was a bit confusing
04 August 2015
Excellent efficent service
02 August 2015
Really it was nice car and lovely stuf
07 July 2015
The A3 was nice - S line - and good value for money. Nothing really.
01 October 2014
They didn't have the car I've ordered. So I got upgraded in class. The car was amazing. I had a nice weekend.
23 September 2014
Good service, good car, ease of use.That I had to drive so far. ;-)
23 May 2014
Did not get the exact car that i wanted....Got a 'similar' car
05 May 2014
There was nothing extra to pay.Spiral entrance / exit to car park,
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