Find out what other customers think - so you can decide if Buchbinder is the right company for you.
19 March 2019
I didn’t get the same model i have booked
19 March 2019
The process for collecting & returning is simple & hassle free. The staffs are polite, great service!some sheltered parking route are too narrow for a bigger car.
08 January 2019
I booked for BMW, but they gave me FORD. that was disappointing.
12 January 2018
Distance to Car Hire from Arrival Gate
Distance to Car from Car Hirr Desk
13 October 2017
The service at Buchbinder is the fastest and easiest car rental service I have had. Both when picking up and also when dropping off.I really wanted the car that I booked - I was looking forward to drive it. Instead I got a different model, different size ...
23 August 2017
Clean car,new @ 4000 km,good sales people.When I came back,I wouldn't find the responsible person in parking area but at the sales desk,I gave keycar to person and he helped me he was curly hair and a little long hair.thanks for him.But I was a little confused if he would do.
14 July 2017
BMW520; fantastic car.
06 July 2017
Super service, great car!
17 April 2017
The car i wanted wasn't available and small they were very helpful in getting me an upgrade.The waiting.
29 March 2017
Fast service. Clean and good condition car.
25 December 2016
The easy way to book and the extreme friendliness of the Buchbinder staff,I can highly recommend Rentalcars and Buchbinder at Düsseldorf Airport.
13 November 2016
Friendly customer advisorsAfter arriving at the drop-off point for the car it turned out I hadn't received full documentation (drawing) containing all the previous damages to the car. This created a feeling of uneasiness on my part. Felt like left hanging in the air. In the end, customer advisor accepted the car as it was.
25 April 2016
Very easy processall went well
11 April 2016
the car was not in the parking locating that was stated on my paperwork. other rental car people had the same issue than me. no person on rental car floor to be located. had to use panic alarm botton on car key to locate rental car.
13 March 2016
Overall value for money was good
02 March 2016
05 February 2016
I was given a Ford Kuga with satnav, the car was very good and the service from the staff was exemplaryNothing
18 January 2016
Dealings with customersThe return address was not clear.
Its better to put the altitudes
05 September 2015
The car have some damage and the preak not working good
08 August 2015
The staff was friendly and helpful and the car was clean
05 August 2015
It was a 7 sweater as asked for and had climate control. The representative did not go through the damages already done to the car eg broken rear tail light and large scratches on the rear bumper. We were left to go to the car by ourselves and we're not shown where the hi viz jackets, warning triangle or first aid kit were kept and the general operating of the car.
03 August 2015
The car I eventually got was perfect for my use. It was relatively clean and was very comfortable.It took an eternity to process a single request, although there were two on the desk. The 'upgrade' I was given was a huge mini bus and an automatic. I specifically asked for a manual, and it was too large. I had to wait well over an hour while a car that had just come in was prepared.
21 May 2015
Brand new brilliant car in its group. Friendly and fast service.All was ok.
10 March 2014
1. Car was clear.
2. Stuff was very friendly. They even accepted 150 Euro of deposit instead of regular 300.1. Bunchbinder didn't except reservation voucher from iphone. In fact, they didn't know about such an option, so I had to ask my friend to print it, scan and send it to me. You guys should inform every partner about your app.
2. Fuel level indicator was broken. Imagine how it was to drive for 400km without understanding of the fuel level.
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