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Helpfulness of staff
The carNo problem with anything
9.2
AnonymousAlice Springs Airport
07 August 2019
Friendliness of staff and ease of processNothing
9.0
AnonymousAlice Springs Airport
29 June 2019
All good
9.0
AnonymousAlice Springs Airport
17 June 2019
I was given a Kia Sportage which was a pleasure to drive with heaps of room
8.8
AnonymousAlice Springs Airport
17 June 2019
comfort and convenience
9.4
AnonymousAlice Springs Airport
16 June 2019
Comfort and fuel economy, plus friendly, professional staff
9.2
AnonymousAlice Springs Airport
04 June 2019
Lovely helpful lady on desk, made everything simple. Nothing.
8.8
AnonymousAlice Springs Airport
30 April 2019
Thw staff were very helpfulNil
8.8
AnonymousAlice Springs Airport
19 April 2019
Car was pre booked and paid for. So car was ready. Staffing issues at the counter meant other customers who hadn’t pre paid did bit have cars available that were booked.
8.2
AnonymousAlice Springs Airport
24 March 2019
The car was amazing..great on fuel and comfort Nothing
8.0
AnonymousAlice Springs Airport
17 March 2019
The staff at Alice Springs were very friendly and helpful. It was only a short walk to the vehicle.The flies !!!
9.2
AnonymousAlice Springs Airport
16 March 2019
The rates were very good.
The car was in excellent condition. The staff were very friendly. Great way to start our holiday.Alice Springs price of fuel.
7.6
AnonymousAlice Springs Airport
13 February 2019
Great Service
8.0
AnonymousAlice Springs Airport
14 January 2019
Limited kms
8.0
AnonymousAlice Springs Airport
03 January 2019
Great service, helpful staff. Very pleased thxNo complaints from me
7.6
AnonymousAlice Springs Airport
13 December 2018
Good car value for moneyLimited mileage.
7.8
AnonymousAlice Springs Airport
09 December 2018
Upgraded to a bigger car. Almost new. Could not have been happier with our choiceEverything was great
8.6
AnonymousAlice Springs Airport
31 October 2018
The Europcar client service officer understood my voucher from rental cars and understood I needed a particular size vehicle and was very helpful in ensuring my needs where metx
9.6
AnonymousAlice Springs Airport
22 October 2018
No Map in car
No rubbish bag in car
9.4
AnonymousAlice Springs Airport
19 September 2018
CheersNil
9.2
AnonymousAlice Springs Airport
30 August 2018
Great customer service, we did have our cabin broken into and our keys where taken, I rang roadside assist and they had a lock smith and tow truck organized within 2hrs, the best service I have ever had, just great will all ways by using u guys, a big tick thank youNothing
9.2
JaniceAlice Springs Airport
22 April 2018
The ease of pick up and return.Nothing I didn't like.
9.4
AnonymousAlice Springs Airport
21 March 2018
friendly service from desk easy collection from car park. vehicle smelled of smoke some litter items still in car windscreen not clean inside washer bottle not full faulty glove box did not close completely.Front tyres only about 2/3 mm.
8.2
AnonymousAlice Springs Airport
15 March 2018
We were upgraded from an SUV to a 4wd. Airport staff were very helpful. The vehicle had a dodgy gearbox and was dirty. I cleaned the car myself
7.4
AnonymousAlice Springs Airport
14 March 2018
The staff member was most polite and informative regarding the rental agreement. The car was very clean and most comfortable for our holiday driving.
9.0
AnonymousAlice Springs Airport
09 March 2018
Friendly helpful and efficientNothing
7.6
KellieAlice Springs Airport
14 February 2018
The car had that new car smell easy to drive
7.6
AnonymousAlice Springs Airport
26 January 2018
Great friendly customer service. Staff member gave some helpful advice to save us money at our destination.
8.8
JouhoonAlice Springs Airport
01 December 2017
Kind helpful cheerful
8.4
BrendanAlice Springs Airport
20 October 2017
Easiest car I have ever rented Nothing
8.8
AnonymousAlice Springs Airport
10 October 2017
Easy pick up and drop off.Low kilometre allowance means for a place like Alice springs you either are limited to where you can go or you will have to pay per kilometre. I would prefer to pay a higher daily rate with unlimited kilometres than have a potentially large bill to pay on return or limit the places you can go.
8.2
AnonymousAlice Springs Airport
05 October 2017
Second time I have rented an SUV through Rentalcars.com thinking I was getting a 4wd and finding out when I picked up the car it was 2wd. In this case it adversely affected our trip as we were very limited in where we could go. Your site needs to be explicit about whether SUVs are 2 or 4wd. Extremely disappointing!!!No 4WD, which was essential to our itinerary. Why a car company would rent 2wd SUVs in a place like Alice Springs is a big question. Very limiting.
6.6
AnonymousAlice Springs Airport
19 June 2017
Car was in excellent condition. Staff friendly and very helpful.Low limit kilometres in such a large territory meant that it was virtually impossible to remain within allocated limit without staying in the town all day.
8.0
AnonymousAlice Springs Airport
28 May 2017
most of the transactionI thought the car I hired could be switched to four wheel drive so was disappointed. Should have done my research on this model. Also found the auto/manual combo not obvious at first, otherwise perfect.
26 February 2020
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