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Why use Europcar?
Dropping a car off with Europcar in Innsbruck is quick and easy
Collecting a car from Europcar in Innsbruck is quick and easy
People are impressed by how clean the Europcar cars are in Innsbruck
Ratings for Europcar in Innsbruck
Overall value for money of your vehicle hire
Helpfulness of the counter staff
Time it took to collect your vehicle
Time it took to drop off your vehicle
Cleanliness of the vehicle
Overall condition of the vehicle
Ease of locating the Europcar rental desk or representative
Reviews of Europcar in Innsbruck
Real customer reviews
Find out what other customers think - so you can decide if Europcar is the right company for you.
27 December 2019
Europcar Innsbruck was the quickest and most efficient pick up and drop off we’ve ever experienced Nothing
01 November 2019
NAV system as an upgradeCar was much bigger compared to the original booking, so it took a while to adapt.
29 October 2019
Staff at Innsbruck let us find the car ourselves, not checking the car together.
04 September 2019
Great staff and quality of vehicle
10 April 2019
Nice little carRadio controls
22 March 2019
Very nice car in excellent condition, very fuel efficient.Nothing comes to mind
22 March 2019
Speed and efficiencybooked an Audi got a Skoda
18 March 2019
Nice car and counter staff were good.Damage on the car not already documented so had to photograph and return to the check in counter to advise. Car not full of fuel (7/8) but didnt bother going back to the counter a second time.
04 March 2019
Helpful staff at drop offAt Salzburg drop off it was totally confusing to know where to go and whoo to leave keys with. No instructions and no-one around to ask in the garage. In the end I just dropped keys in a Europecar safe that I came across, and hoped for the best!!
03 March 2019
Top quality Needed an estate for luggage
07 January 2019
Easy and straightforward.
04 December 2018
Excellent service All good
28 October 2018
Easy pickup, walked in and was ready to godrop of address in Vienna was at the main train station but could not locate drop off location on any gps or by driving around so found an alternative Europcar drop of point in Vienna and walked about 15 mins to the station.
15 March 2018
Car was not particularly clean on the outside at pick up
10 March 2018
04 March 2018
26 February 2018
The fastest I've ever been able to pick up and bring back a car at a rental company. Very friendly staff and the car was fantastic. Everything was good!
20 January 2018
Service No immediate email confirming return all ok
24 September 2017
Car and office location at Innsbruck were very good
03 March 2017
Booked a Skodia Fabia but got a brand new (just 14km) Renault Passat estate with great equipment, great service from the counter staff also, around 5 mins to pick the car up, just 30 seconds dropping off the key and that was it, brilliant!
30 January 2017
Everything was perfect from the booking, to the hire, and the return.Best experience on car hire to dateThe only minor complaint was that the van could have had a 6th. gear and a bit more power.Struggled a bit on the mountain roads
18 April 2016
The car supplied, (Audi Q5 was excellent and in immaculate condition. Pick up and drop off unexpectedly easy. Instructions from pickup staff were very basic, and not being from Austria a few basic road rules, common parking regulations, and how the freeway toll system works on a sheet written in English would have been really helpful.
22 March 2016
helpful counter staff
upgrade to a 4 x 4 vehicle was nice but not essential car wasn't ready, had to wait quite a while to be seen at the counter as it was very busy, the car wasn't ready for a while
The inside of the car was clean but the outside hadn't been cleaned
There was a significant dent in the drivers side door which was pointed out to us
02 June 2015
The friendliness of staff and ease of collecting and returning the car.Nothing
28 March 2015
Everything stated aboveNo adverse comments
24 March 2015
A great experience overall.
12 February 2015
Car almost brand new
24 January 2015
Friendly and helpful staff
02 January 2015
Excellent staff service
22 July 2014
Nice clean car, efficiently issued.At return point, there was no agent so I had to go and fetch someone from the desk. He would not sign off the car until it was washed, though it was only a bit dusty. However finally I received the all-clear invoice by mail a week later.
15 July 2014
Speed of pick up and drop offNo option to pick up in Innsbruck city.
eg Train Station
08 June 2014
It would be very helpful if they explained that the vehicle has all the necessary stickers to travel on the motor ways and the parking blue gage. Fabulous to have it all but no-one informed us that it was all in place. This occurred with all our rentals over Europe.
10 April 2014
Although you should always book a car large enough for your requirements I have nearly always received a better car than booked.
Very pleased with the service.
31 March 2014
Collection process and speed much improved. Nothing
15 March 2014
Quality of the car. Nothing.
23 January 2014
europcar pickup office charged an additional fee because my flight was delayed and they 'had to stay open'. Nothing I saw in any of the documentation alerted me to this fact. While I should be able to claim back from the airline, it was a shock.
20 January 2014
The winter package is a big plus when I am travelling to ski resorts. Tyres and fuel make things easier in temps of -13 and lower. Rentals from Innsbruck are quite expensive and I am considering going back to renting from Milan Bergamo or Verona airports and driving a little bit further.
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