Find out what other customers think - so you can decide if National is the right company for you.
24 June 2018
09 June 2018
CarPick up time was too long, had to wait a lot
14 May 2018
easy and fast service. Helpful staff
25 April 2018
Efficient & helpful serviceNothing
14 April 2018
Very efficient, good service
13 April 2018
22 March 2018
Well kept car even it is not brand newNothing
22 March 2018
The car conditionNothing
05 March 2018
Car power very poor, not enough power to go uphill
26 February 2018
New car was without Bluetooth
23 January 2018
Was difficult to find the return point. No signs, none.
26 December 2017
Got exactly a same car as advertised Car engine maintenance is not what I expected. Under power and making noice
27 November 2017
The car is very newCigarette smell in the car
Should have more staff at the counter
20 November 2017
The car was in bad condition. The brakes really need maintenance.
22 October 2017
The car itself
Very low power on slopes
Brakes making a sound on being pressed
Steering wheel making grinding sound
05 October 2017
Nice and easy processA little bit hard to extend my rental mainly due to language difficulty.
28 September 2017
Personal service was excellent.Booth is closed at 10pm.
We arrived later and had to find the international booth for pickup.
22 September 2017
Friendly Service, Ability to speak English.Car struggled getting up hills in Phuket.
19 September 2017
The first car they offered was in terrible external conditions (crashs , old wheels, more than 58,000 miles).
I asked for another car and the personal did everything they could and in 30' I received another car in good conditions and 26,000 miles.
16 September 2017
easy to find
11 September 2017
The prices is competitive.The condition of the car should be improved. Too cracked mark on the body of the car.
06 September 2017
Hundred of ants in the car.
17 August 2017
Ease of pickupBaby seat reserved online was not available during pickup.
27 July 2017
Good efficient service.
21 July 2017
Good , will rent next time
10 July 2017
Very efficient. Car was clean. Would have appreciated a receipt when dropping of the car.
03 July 2017
Overall car is in good conditionBroken fog lamp and fuel was not full when pick up (minor)
28 June 2017
Leg room for driver was cramped. A challenge to get in and seated.
20 June 2017
Cleanliness of car
Car delivered at aitportNo drop off area at the airport
24 May 2017
Good value clean carTank 3/4 full but I had to return full
14 March 2017
Getting into airport arrivals area to return car and then having to drive to departures on a different level.
16 February 2017
Nice Car and nice services Should be provid the mobile clip. Noted at selection Car moment.
01 January 2017
Pickup was easy with car waiting.More indication of where the car needed to be dropped off.
26 December 2016
The car has something dangling at the back and making most annoying noise throughout the ride. it doesn't when we had our luggage in it.
10 December 2016
Efficient and friendly serviceCan't think of anything
10 November 2016
Very helpfull staff. when I ask if the car has cd player. they provide one with dvd. so nice. None
19 October 2016
good enough.ordered a honda jazz got a toyota vios instead. car itself didn't have enough power when drive in the long run
21 September 2016
Ladies of the Office on Airport Phuket efficient and good welcomeModel of car (Nissan Almera)basic. Ex : no ABS, no security Airbag,no GPS.
08 August 2016
Friendly service, free upgradeSlightly long wait to pick up car - only one person serving on desk whilst the other was just playing on her phone
01 August 2016
It was the right size...not too small and not too big and manoeuvring through the intense Phuket traffic was a breeze. Love it
28 July 2016
Time to car collect & return is short. And staff are friendly. Car get crash before, bumper of the car has come off but consider not serious. But the car condition just average only.
27 July 2016
The car is quite new.
06 July 2016
Car is relatively new with only 20,000km on the clock. Counter staffs not aware of both GPS and child seat which already been included in the booking voucher, this took 30mins.
08 June 2016
The waiting time to get my car was just too long... since attending to each customer take up a long time why not hire more staff to cut down the waiting time...
16 May 2016
Price very goodNo USB plug in for launching iPod music
25 April 2016
Not much instructions given as to where to return the car, had to go treasure hunting, but all was good in the end.
10 April 2016
Friendly staff. There's no dropbox at the National Booth for leaving keys at times when the booth is closed. The other major rental companies had one, but National did not.
30 March 2016
First car had battery problem. car was replaced promptly at my hotel
15 March 2016
Car was under power especially climbing up the hill. Brake was having some noise.
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