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Budget Reviews Catania Airport

Read customer reviews on Budget at Catania Airport and find the best car hire deals guaranteed

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markApril 5, 2018
Great car,Excellent staff and no hidden charges.was a little expensive but very reasonable deposit .I hired a couple of cars in Sicily and I can say That I had the best service with Budget.Thanks
Nothing to comment about
MichaelFebruary 18, 2018
Budget/Avis personnel were very corteus.
No cars available with winter tires.
IanJanuary 13, 2018
Staff were polite and helpful
at the pickup the area was too dark to check vehicle properly, next day I discovered some damage to the vehicle that was nor disclosed at the point of hire. I reported this to Budget and at return the damage was not considered my responsibility, this action would not have been needed if the hire company had properly checked their vehicle befor
January 12, 2018
Being an American in Italy for the first time, the staff was excellent. They really helped me out. Everything was laid out for success. Since i will be here for 6 months I just continue renting from Budget. I was able to keep my current car which is awesome due to being use to the vehicle. Great job BUDGET!!!
The car rental desk is a little walk form the airport. Luckily the weather was nice so it wasn't a huge deal. Also returning the car was a chore, the directions for drop off wasn't truly laid out. Much easier to leave with the car then to return with the car. I would suggest a long term mini lease for individuals who do long term rental.
September 26, 2017
Confusion among staff over what vehicle we were having and where the keys were. A lot of chit chat between staff while dealing with us
IuliaSeptember 13, 2017
Great money/quality deal. Fast pick up of the car. The counter desk was quick. The car was in good conditions, only 14K km.
August 19, 2017
Where are good no problem
August 12, 2017
Slightly hard to find but once located off we went :)
All was good
August 4, 2017
Good car, enjoyed driving it
Car specification says 2 large bagadge, reality is more like 1 large and 1 medium
July 30, 2017
the car was brand new mercedes
July 26, 2017
The car x1 bmw and the drop very quick
Car wasn't the cleanest and few scratches on the car no marked on the paperwork
July 24, 2017
Long wait
MartynJuly 23, 2017
Nice staff, both on pick up and return
Couldn't find the Budget counter, lack of signage
July 23, 2017
No comments
No comments
AmandaJuly 16, 2017
I would like to thank them for being so helpful especially if im not mistaken Nardo ( drop off) mariella (pickup) Thanks
DerekJuly 16, 2017
The staff were very helpful and friendly and dealt with any problems quickly.
It would b helpful if there were directions to budget in the airport. There was no directions anywhere or in the info provided by and it was not easy to find. Other than that everything was great.
AndreaJuly 16, 2017
Free shuttle back to airport after drop off
2 hours queue to pick up the car, Car was dirty on the outside.
DerekJuly 16, 2017
The staff were very good and very friendly
There needs to be some signs or directions in the airport as to where the budget desk is as it's not easy to fine. Otherwise they were very good and attentive
June 18, 2017
The car
The "add ons" like the price of the insurance protection
RobertJune 2, 2017
The ease I could change my reservation via
I had booked an Alfa Romeo and it was a pity that I did not get one, despite the upgrade.
May 20, 2017
The car comfort, manoeuvreability. The service at drop off, efficient, personable.
The location of the pick up, the lack of signage to follow. Would be fine now that i know where the office is in relation to the airport arrivals area but for folk new to the airport you have to hunt for the budget presence and it's a stretch getting bags there.
May 18, 2017
the car had a worrying rattle on pick up,suprised this wasnt addressed
AlbertMay 16, 2017
Unfortunately car was dirty on the outside, due to sandy rain the previous night. Though I collected car in the afternoon and a wash could have been done anyway. Otherwise brand new car and impeccable in the inside.
BernardMay 13, 2017
We paid extra for GPS which was faulty. Wasted half a day of our holiday returning it. The data on the new one was out of date, 2013! The GPS misled us many times because it didn't recognize new road configurations and new highways.
October 11, 2016
We needed a 6 seater and the car booked did not have enough luggage space. Company was frienly enough to change it to a larger one
September 21, 2016
The rental cars were very clean.
The first rental car broke down and after going back to budget it took over an hour to get a replacement.
July 24, 2016
Car was new, very good condition, couple of knocks on it that were pointed out to us, spoke english,
we were there over an hour as girl was trying to get us to upgrade and wasn't taking no for answer, we didn't upgrade, she also told me we didn't have full protection and tried to charge me and it wasn't until i showed her a copy of our full protection that she believed me. You also promote your app on iPhone but it was showing that I still owed
JulieJuly 10, 2016
Staff were very helpful and friendly. was great to get an even better car than expected
Everything was good!
May 4, 2016
the car!
all the subject of insurance ' was not good!
April 4, 2016
Counter staff very helpful and suggested upgrade Drop off staff very patient as we had entered drop off area incorrectly and they assisted in getting the car back
No problems with this booking. Will use Budget again on next trip
September 1, 2015
Good car. Helpful staff once i got to counter
Long wait
August 28, 2015
The staff kindly approach
limiting cards like visa electron, or cards without printed numbers,(mine has a chip instead!!) Anyway at the end of the second day i managed to pay 181 eur by using my most common debit card. I didnt even know i was suppose to pay anythig else but the fuel. i payed 100% upon booking why should i pay again something immediately upon arriving? Wasting of time. I had to go with a taxi on the day one, then return again on day 2.
August 9, 2015
Cost of repair of very minor scratch
July 5, 2015
Quality of car
Excess insurance sell at pick up counter
ChristopherJune 22, 2015
We had an attempted robbery on the way back to the airport. The Budget staff where exemplary and gave us water, accepted the car with little fuel and then chauffeured us to the airport as we were still in shock. Frederico was exceptional, very good english, very calming and efficient. He was what every company would yearn for- an exceptional employee who went above and beyond
June 10, 2015
i did not get the car that i booked.
April 16, 2015
Good reliable car caused no trouble
Overall cost doubled when taking up Excess Damage insurance
November 12, 2014
Car in good conditions.
I order alpha romeo but i got opel.
November 9, 2014
Value for money
Long time to collect the car
October 27, 2014
When you reach the airport you cannot find a sign of the company Buget!!inside aireport so you have to go out to ask where to collect a car from buget!! Please some signs like other companies in the airport are usefull
JonathanSeptember 15, 2014
value for money.
Quite slow to rent despite a reasonably small queue - maybe that is just all car hire.
PantelisAugust 8, 2014
Excellent car, nearly new.
High excess. Waited over 11/2 hours to collect car. Long queue- not informed about ticket system. Not enough staff to deal with high level of customers. No one checked condition of car before we took it- or showed us to the car.
July 20, 2014
Bigger car than rented
ArthurJuly 14, 2014
Both the counter staff, and the person checking out,and checking in the car, when it was returned were efficient and helpful. The car was excellent, in fact it was better than we had expected. It was a pleasure renting from Budget.
ColinJune 29, 2014
Perhaps look into the placement of more signs beyond the return depot to assist when trying to find it
salvatoreMay 29, 2014
staff, car
realy difficult to locate the new premises of rentalcars at catania airport. entrance sign for car return is even hidden by a fence when you arrive. Iwas lucky but I have seen that the queues to get a car are usually too long
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Catania Airport
6.7 / 10
1000+ ratings



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