Find out what other customers think - so you can decide if Enterprise is the right company for you.
24 May 2018
The lady at the counter in Bologna was very professional and courteous. The pick up and drop off process was easy. Overall it was a good experience.
03 April 2018
Excellent customer service; excellent car. Very easy and straight forward. Thanks.
31 December 2017
Everything is ok with Enterprise,I recomand this company.-
13 September 2017
Very helpful staff at deskNot told of drop off instructions out of hours
13 September 2017
Very helpful at airport desk as I left my wallet in uk with license inside and transferred to another driver with ease A bit confused dropping car off as nobody there at drop off or desk worked it out but would have been nice to have been told of drop off instructions out of hours 7.30am
10 September 2017
09 July 2017
KEVIN at the counter showed interest and helped out greatly. He offered 3 different cars for choice, and we went with a Jeep Renegade instead of the A3, which we were very happy about.
Car was a perfect ride and a perfect choice - better than we could have hoped for.
Drop-off was smooth, fast and with EXCELLENT dialogue!!!Car was not cleaned perfectly when we picked it up (the was empty water-bottles and chips inside) and the display language was set to Polish (which we changed after some time).
But apart from that, the car was great.
05 June 2017
EverythingLong walk to car rental centre
11 May 2017
staff, car condition, return, value all very good.
thanks..time it took to pickupp.
I assume the initial customer form entry take a long time
06 February 2017
My check out experience was really fast and efficient. The fact that the car had scratches and it wasn't mentioned during the check in.
01 February 2017
good service, easy to collect car
02 August 2016
fastest pick up ever from Italian care rental place - very pleased
19 April 2016
The fellow at the counter was not helpful at all when I asked for directions to get to the autostrada to Verona
31 March 2016
The car was just what we'd ordered.
The agent at the counter was very pleasant. Apologetic for the delay. Friendly and courteous.There was only one person on duty at the desk. He explained that his colleague was sick. It was a very long wait.
21 February 2016
Quality of toddler car seat and ability to get it fitted in the back of the car. Not much room left for an adult in the front. Costs of snow chains was also a bit of a surprise.
18 November 2015
Rental desk staff were extremely friendly, helpful.Car could have been a little cleaner but not a major problem.
26 September 2015
Good quick service!That I got a Clio when I booked a VW Golf of similar. A clio is not similar
18 April 2015
They forgot the GPS I had ordered. Had to change the car the get the GPS.
16 October 2014
very crowded rental car parking in Bologna but that's had to fix. We managed.
Glad we avoided all the crazy drivers and tailgaters!
08 October 2014
Check-in counter could be faster. Car needed an audio/auxiliary cord plug-in
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