Find out what other customers think - so you can decide if Budget is the right company for you.
29 July 2018
The location and service was very goodThey hade too much people alote of waiting. They don’t explain exactly the insurance policy and paid too much . Car was all scratched and bumped and parking sensors not working and had an engine check light came on twice when I was in the road .
19 July 2018
05 October 2017
Nice & efficient N/A
15 September 2017
Staff good at counter and informativeOnly 1 staff member at pick up point covering three car hire firms.
Very tight car park for hire cars and larger vans
28 August 2017
Almost brand new car, very clean and economic (Diesel), fast pick up and drop off.
18 August 2017
Of course the upgrade
21 July 2017
Staff was pushing to sell extra's
19 July 2017
14 July 2017
Staff at Bologna very helpfull.My wife is blind and they were very understanding.They even brought the car from the car park to the airport door.Nothing
29 May 2017
size of the car, air conditionnot full petrol tank when picking up (not checked by the staff)
car navigation pretty old and and not easy to use
17 May 2017
Having the choice of an upgrade at a very discounted price, the car was excellent and the lovely lady who served us at Bologna who was brilliant, very friendly and extremely helpful.The car-park was very tight to get out of, too many cars blocking parked vehicles in.
15 May 2017
Decent experienceI was encouraged not to return the car with a full tank, they would fill it at a reasonable rate. I await the charge...
20 February 2017
Many thanks for everythink
01 July 2016
Ease of collection and drop off.Overall cost was too high.
02 June 2016
Front and back park assistVery small boot.
I was told i was getting an upgrade and then I got a downgrade. I am not familiar with the names of the volkswagen range.
23 May 2016
I would have preferred the car I booked and not a similar model
23 April 2016
StaffMany dents in the car, no staff in park area so I had to walk back to show all the dents and scratches
21 March 2016
29 December 2015
Ease of collectionFinding the car and the budget kiosk in car park was very difficult. Better signposting would help
05 October 2015
Friendly staff throughoutCentral locking key not working but minor point
14 August 2015
Adequate room.Fiat 500 l is weazy. The gear shift was notchy. Not a looker. Fit and finish inferior and lots of creaks.
Happy to hand it back.
The L is not an attractive looking car.
17 July 2015
Very easy to drop off the car very nice lady there got a fiat punto car nice car overall very happy with price. Took a while to find car hire garage Excess insurance too expensive got it in Ireland for a fraction of the price €70 for the fuel was a bit expensive asked about a sat nav €12 a day !!!
01 November 2014
Nice little car, easy drop off with polite young man. Attitude on main car rentals desk, difficulty locating car due to poor explanation of location.
16 September 2014
Efficiency was good.
Car was in a good condition and clean.
Easily accessableCar had a non- functioning cigarette lighter which meant that we could not use the GPS.
Another thing is that you book one make and end up getting another make --- a smaller one.
24 August 2014
Efficiency and professionnalism of the commercial staff
Efficiency and professionnalism of the assitance staffHard to contact the agency [phone often busy]
Disappointed of FIAT : One car with electric problem changed with an other car with an other electric problem
22 August 2014
Very easy to hireNot taken to the car, not given advice on controls or the vehicle checked before we left.
21 July 2014
Quick and efficient delivery and redelivery. Car ran well. The car was dirty, had quite a few scratches. The concern I had, if any, was that the redelivery process was very sketchy, just drop the car and leave the keys, no checking. One is somewhat concerned to be left open to claims for damage or even low fuel that is very difficult to protect against. Trust is good, checking is better!
03 July 2014
Great service and car, will definitely use you again. Thank you.
23 June 2014
So far so good. Budget seems to be working really hard to serve customers and differ from the "other" companies. I just really hope there will be no other hidden charges in the months ahead.
09 June 2014
Very good service at a fair price.New location of parking for hire cars at Bologna airport whilst easy enough to find is all very tight for space. Everyone is squeezed in. This is a comment not a complaint.
27 May 2014
Only issue I had was the car was not washed on the outside, everything else was great
25 May 2014
Efficient staffLong walk to the car. If it was raining you would be soaked. There is no cover at all. Car collection area is very dismal and tight to get out of.
19 May 2014
The car was new (below 1 year of use) and fully enough for my needs.I had a problem with 12V lighter socket supply - the fuse were broken (nr 85 on diagram at user manual). For this reason I had a trouble to use my GPS receiver / auto navigation.
23 April 2014
Fantastic. Bit of a wait to pick up as only one person on desk dealing with cars in and out. That said lovely helpful staff and fantastic car, even got a couple of restaurant recommendations ! Would use again and recommend to anyone flying to Bologna ! Should have drop off in car park it would be much easier.
12 April 2014
ordered a panda type car got a lovely vw polo fantastic on diesel
27 January 2014
Although there were signs to the rental carpark, it was not easy to find the car because there were no specific signs were one find the budget/avis cars. That took some time. Nevertheless, I was very satisfied.
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