Find out what other customers think - so you can decide if Sicily By Car is the right company for you.
06 August 2018
The Car: Opel MoccaIt was quite a while to walk to pick up the car and it was a very small car park - difficult to get the car out there.
03 July 2018
Painless process of getting the car, price, efficient staffOffice not open early so had to leave the car without a person checking it.
10 June 2018
It took two hours to get the car. All other rental companies had cleared their queues and we just kept waiting
07 June 2018
Dropping off car without need to return to officeWould be helpful to be reminded to drop car off full AND CLEAN.
13 April 2018
Value for money
Ease of car returnCar pick-up took longer than expected with a small counter with only 1 employee and quite a wait.
25 August 2017
So easy to use & great carWould've liked to have original car booked
21 August 2017
We've used Sicily by Car before and like to keep the same provider. It's nice having an upgrade but personally I don't like the Skoda Octavia - too big for two people and the clutch was loose.
When we took the car, there were a lot more scratches on it than was shown on the paper work. We had to point these out to the guys and they amended the paper work.
04 July 2017
Great value,new car plus easy drop offHaving to wait so long in que to get car
01 July 2017
it took ages to collect the car and little guidance as to where to find it. I along with others had to return to the counter and ask for directions again. no one to help in the car park. one girl on the desk only. would have preferred Golf as booked not a Corsa
22 May 2017
Giovanna was helpful at checking: she is an asset. Return of key early morning at the dropoff box.None
11 October 2016
Very helpful at the desk
Possibly could do with a sign in main terminal directing people to hire cars desks....this applies to all of the rental companies .
29 September 2016
I did like the fact that they were open even after 11pm , which it was supposed to be closed and the fact the didnt charge us the extra amount.I didnt like the fact that noone controlled the car situation by the time we dropped it off to the airport. It was just a guy collecting the keys of the car. This makes me worry that possibly the can ask for anything they want as they didnt sign we deliver the car in a perfect condition as we took it.
17 September 2016
I`ve hired from Sicily by Car many times and always find them friendly, cars are good and very efficient
22 August 2016
queue to slow
24 July 2016
we had to wait too much to pick up the car!
03 July 2016
Very helpfull and efficient,
28 June 2016
Car okay only a couple of years old , good value all in allCar in very tight space on pick up, no staff on collection or drop off,no check of vehicle made
27 June 2016
Ease of collection of car
24 June 2016
Service allway good and niceThe car could have been cleaner
22 June 2016
Too long waiting time at pickup and drop-off
09 June 2016
Wrong car supplied. Aguement about pre payment of GPS.
05 June 2016
Simplicity of the process nd good value.Could not return clean because of early time of return and everywhere close
04 June 2016
Very efficient service. Good economical car, speedy pick up and drop off and an excellent rate for an extended stay in Puglia. Would definitely use again.
29 May 2016
Very good car and easy pick up and returnMore signs needed to car hire pick up
19 May 2016
Excellent service and a lovely carcNothing
17 May 2016
Relatively new Opel Corsa, economical, excellent condition. Easy pick up and drop off.Nothing, the car was just right.
09 May 2016
No comment - as expectedNo comment
22 April 2016
The helpfulness face to face
13 March 2016
Upon return long que upon closing the contract
07 January 2016
Helpful English speaking staff. I forgot my passport but the staff found a way the issue. Very good quality car - a few Dinks etc but still very good. We dropped off free of charge at a different airport. We will definately be using you again.Nothing
01 December 2015
The car was not absolutely clean. It was missing the cleaning liquid for the front glass panel.
11 October 2015
Long waiting time. The lady behind the desk worked hard. The other people in the office not so much. There should be more people helping on peak times.
30 September 2015
Staff excellentDropping off car not sufficient signs
16 September 2015
Everything.Having to leave Italy and come back to wet and windy England.
05 September 2015
UpgradeI had to extend the rental by one day. Sicily by Car was denying me the same quote per day of the first day (which I had booked through Rentalcars). SonI had to cancel the booking and book again through Remtalcars. It took forever, a very lengthy and annoying procedure.
04 September 2015
Car was great in the weatgerProcess at the counter is incredibly slow-even for Italians!
02 September 2015
Brindisi was understaffed with just one person working and so service, although good, was slow. Bar was excellent due to more staff.
31 August 2015
Very quick and easy drop offThe queue at the pick up took 45 mins
31 August 2015
Italian customer service is very bad.
29 August 2015
The upgrade was very useful.
27 August 2015
slow to pick up
26 August 2015
It was good to get an upgrade at no extra cost.The car was not very clean, the inside of the windscreen was so dirty i could write my name in it. I had to clean it before setting off.
02 August 2015
Closeness of booking desk to arrivals area at the airport.Time taken to get the car.
02 August 2015
23 June 2015
Price,I was very impresed when I droped the car off, I left something in the car and the guy who checked the car in came and found me in the airport to give it back to me.Still not sure if I have had the 1200 euro un blocked off my credit card which I feel a little unconfordable about.
21 June 2015
Nice car (Volkeswagen Polo)Good to drive.Car was dirty (Exterior)when we picked it up, obviously not valeted properly.
14 June 2015
no commentno comments
02 June 2015
Good car and very good price. The pick up line was endless...
13 May 2015
that you sold me a car that sicily by car does not have in theyr range, so it was clear froma start I could not get the required model
06 May 2015
Sfortunatamente la macchina non era pulita. Per di più non cera acqua nel recipiente per il tergicristallo.
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