Find out what other customers think - so you can decide if Budget is the right company for you.
06 July 2018
Collecting and dropping off the hire car was effortless in comparison to when I used one of the other companies one month previously at the same airport.
11 June 2018
Awesome service and nice carNothing
01 June 2018
No receipt when turned car in
15 May 2018
The Counter staff were very helpful and explained the T's and C's pretty well. Also liked the auto drop off and receipt.It would have been good if an onsite check had been done together with the rep at the time of departure.
15 May 2018
Staff very helpfulExtra charges as I do not own a credit card had to use my husband's which then ment he had to be a named driver also!! More costs!
08 May 2018
small airport, easy to find car and get awaytrying to upgrade when only two of us, trying to sell us breakdown cover for a virtually brand new car. We were in a hurry and it didn't help.
24 April 2018
Helpful and efficient customer service; straightforward sign-posting for collection and return
16 April 2018
I found the service very helpful and would use again.
10 April 2018
The Toyota CH-R Hybrid Auto was a great car to drive and very comfortable and drove with ease.
04 April 2018
Nothing all ok
03 April 2018
Ease of location Car seat was not available
13 March 2018
The ease of collecting the car.The car was parked in an open space which is not a problem except that as it was raining a proper inspection could not be undertaken.
13 March 2018
Very happy with everything
04 March 2018
Fantastic service, under very difficult travel circumstances, by the counter staff in Southampton on Tuesday 27th February
04 March 2018
The friendliness and competency of the staff at the rental counter.Nothing to not like.
20 February 2018
Value for moneyN/a
16 January 2018
small airport, speed of finding car hire and getting on my way. Helpful staff not too pushy
06 December 2017
Didn't have remote locking. Boot very clunky opening and closing. Made it feel.like a very cheap model.
11 November 2017
Lovely service from staff.Did not get the actual car promised.
Prefer a brief explanation of the controls of the car given.
06 November 2017
Good service friendly staff Lengthy process to pick up car
29 October 2017
When returning the car the guy was very friendly.No one at the desk when collecting car and no bell.
28 October 2017
Car was good. Very clean. Lady on desk was training she took ages to do paperwork.
12 October 2017
Gentleman behind the counter at the Rental office was very friendly, helpful, and pleasant to talk to. He's the reason this is the second time I've rented from you and why I will 100% be renting from you again if I need to in the future.
02 October 2017
Fast efficient serviceCar boot was bit small for our two bags
26 September 2017
Quick and easy, good price for decent car.Car smelled of cigarette smoke, no signs to discourage smoking in cars.
05 September 2017
04 September 2017
Car age and condition very good . Staff very good. I booked a Corsa because I am 6ft tall and need the leg room. Unfortunately I was given a vw Polo. Though a nice car , it was a job for me to get my legs in and uncomfortable for me to drive. I was disappointed thee was no other car available for me to make a choice. It was a case of this IS your car, it's the only one we have here in your class.
21 August 2017
Very efficient once we finally got to the desk, car in excellent condition, very easy to locate the desk and the car and very friendly and helpful staff. There were 2 members of staff serving Avis and Budget. Although both extremely friendly, polite and helpful, one was so helpful and friendly that the time efficient processing of the clients came second and the other desk was processing up to 4 different clients for each one of the other desk. Not very efficient.
14 May 2017
Nice car efficient staffFuel gauge in car didn't work properly
12 May 2017
Panos was excellent whilst booking in explaining everything in detail and pick up was just as good well done to both employees . The car was great to drive and very comfortable N/A
26 April 2017
Brand new car.
Quick drop off.Long wait to collect car.
11 April 2017
Friendly helpful a very helpful team.Nothing.
29 March 2017
Excellent sevice swift polite and easy to complete.
02 October 2016
I liked the car and it was cheaper than the other rental vendorsDidn't like the parking when returning the car back didn't know were I was supposed to return the car to what bay no signage that I saw except for rental cars
23 August 2016
Lovely, helpful, friendly, efficient staff.
Super little car - spotlessly clean, was to drive. Great pick up and drop off times. Good location.Can we have some cars left at the Red Jet Ferry Terminal please?!! That would be perfect then and save having to get bus and train to the Airport!!
28 July 2016
The girl who served us was superb, friendly but not too chatty, helpful, patient.Car smelled of smoke
30 May 2016
Quick and simple, nice staff
23 May 2016
Car appeared clean until we opened the drink holder in the rear seat, it was full of pastry crumbs
17 May 2016
A very helpful lady at the reception Having money off of my Visa card as a safeguard
14 March 2016
Really great lovely Scottish staff member. Excellent value top marks all round
07 February 2016
Car quality was excellent.
03 February 2016
Ease of transactionNothing
09 December 2015
A little bit mire info on the car at first. I didnt know about stop start system and called the AA
27 September 2015
Excellent service and car, no compliants at all.
20 July 2015
Close to airport main building Price Charged for not refuelling the car myself
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