Find out what other customers think - so you can decide if Thrifty is the right company for you.
11 August 2018
Easy and helpful staff
10 August 2018
The condition of the car
Ease of pick up and drop off
26 July 2018
Staff friendly and efficient, spoke good English. Location of office and ease of collection. Did not push for extra insurance as already covered.Nothing all good
20 May 2018
Nice car Ford Focus
Not what I ordered
07 May 2018
Queue to collect the vehicle.
06 May 2018
Excellent staff from the counter to drop off...
Will definitely use again as experience with rival companies from this and other airports has not been good.
20 March 2018
Very good service , quick easy and polite
12 January 2018
Always use Thrifty, staff friendly and helpful and speak fairly good English.I noticed slight scratches on bonnet and the girl sorted it out at once.Only slight issue, if it is a one is the distance from airport to car. It was much easier when using underground parking. Not an issue.
05 January 2018
Location and staff
03 January 2018
Clean, fuel economic car for a fair price.We really liked to get the fiat 500 but it wasn't available. Got a nice upgrade though.
17 November 2017
Service was brillant the young man at the desk was first class
29 September 2017
Care was very clean, was also very new Thrifty wanted to sell insurance and more or less was telling me the insurance I had would not cover me until I showed them the e mails... very poor on there behalf knowing the cover I had before i opened the email!
09 September 2017
I left my camera in the car, and the drop off staff were absolutely brilliant in that they located the camera ,phoned me and agreed to send it home for me. It has not yet arrived but I'm sure it will do in the next few days.
21 August 2017
Excellent service. Car condition fine. Needed a 7 seater but expensive! Tailgate on vw caddy had strong spring making it hard to operate!
18 August 2017
Easy drop off very new car Took to long to pick car up
10 August 2017
One of the best car rental experiences I've had in recent years.
01 August 2017
Car was brand new and a superior model to the car booked. No hard sell to upgrade or take additional excess insurance.Nothing it was all perfect.
30 July 2017
Car was well equipped and relatively new. Drop off was fairly easy and no issues. Boot was small and couldn't fit all our cases. More signage to cars.
14 July 2017
No surprises just excellent service, exactly what you need after a long day traveling.Nothing
06 June 2017
Very easy to find, staff good, car offered not quite what I ordered Clio given Ibiza so I upgraded to a better car but no over selling or pressure, the car had 700km said is new but found big scuff on wing and bumper however this was sorted out quickly with photos being taken by staff before going ,on return there were no problems with the marks bit disappointed the damage to a new car was left for me to find,if I hadn`t seen it would have been my problem always have a good look and tell someone if there is damage take pictures etc
12 April 2017
Smooth operation, after a 4 hour flight with children I was dealt with and on my way in good time also coming back was the same.I was pleased overall.
14 March 2017
23 February 2017
It was perfect.... no problems or complaints!No comment here....
01 February 2017
Friendly & helpful staff. The car was new & lovely to drive. The cost of extra insurance
11 January 2017
Extras in the car such as parking sensors and automatic gearbox made the car easy to drive. Headlights need adjusting - I forgot to say so at drop off, sorry.
09 January 2017
Very easy access to desk from Arrivals terminal and short walk across road to collect car.
27 November 2016
Extras in the car and reliability Nothing
11 October 2016
The service at the counter was very goodThe car I hired was a Mercedes A class or similar what I actually got was a Citroen Cactus which is nothing like the same standard of car as the Mercedes and it was the same price
07 October 2016
CAR WAS IN EXCELLANT CONDITION, CLEAN AND TIDY. STAFF VERY FRIENDLY AND EASY TO UNDERSTAND HIS ENGLISH SPEAKING. NO PROBLEMS AT ALL.NOTHING.
07 October 2016
Car was supposed to full of fuel on pick up but was nearer to 3/4.
17 September 2016
The car was in much better condition than expected, looking almost new... and overall the whole operation was very smooth and efficient. Nothing
11 September 2016
Efficient admin at pickup and dropoffRadio seemed poor quality.
Surely it would be easy to prepare a sheet to leave in cars giving help to foreign visitors with finding appropriate radio stations
24 July 2016
Drop off was very efficient
28 June 2016
Free Upgrade and given choice of carsNothing very happy
27 June 2016
The man on the counter at Hertz was really helpful and friendly.
He helped us by explaining the car insurance.
He was smiling and cheerful.Nothing
04 June 2016
Staff very helpfulWould like an exact match on the car I booked, would put me off going for a BMW for example
09 May 2016
Presentation of car and speed of service were all excellent.No problems to report.
19 April 2016
Excellent, really efficient, nice carNothing
18 April 2016
21 March 2016
Value for money, ease of collection and return. Car was exactly what we booked, and served our needs well. It was very clean, and comfortable and easy to drive, economical.Nothing to complain about
21 March 2016
Full to full fuel policy.Nothing to not like.
04 March 2016
There is access to the Thrifty/Hertz admin desk directly from the baggage reclaim area so I was able to complete all paperwork whilst waiting for hold baggage to arrive. A great time-saver.Pushy attempt to sell CDW Excess insurance
27 February 2016
easy to use vehicle only problem was during inspection of the vehicle there was more than the one dent or scratch than indicated on the original sheet ! Upon return I produced the inspection sheet that I had them do before I left with the rent a car !
26 February 2016
The ease of collecting the carThey said there weren't any marks on the car - but there were loads before we took it. Had to call someone back to mark them all down.
29 January 2016
got car i retedexcess on insurance a bit excessive,so
i took out insurance at desk.
29 January 2016
25 January 2016
After fulling up the gas tank the display didn't show the tank was fully loaded. They have to take the car to the gas station to check if the right amount gas was put in. This all took more than 60 minutes in total. It looks as if this was a problem of the car itself, nevertheless very inconvenient when your plane is about to take off.
19 January 2016
The hire did not include full cdw for free or free child seat, the company we usually use includes these for free
10 January 2016
We booked a Mercedes A Class but received a VW Golf. Maybe the same class but not at all an equivalent car
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