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Enterprise at Frankfurt Airport

Find great prices with Enterprise at Frankfurt Airport, see customer ratings - and book online, quickly and easily

Let’s find your ideal car

Rental location must be specified
Thu 16 Aug 2018
Choose Pick-up Date
Sun 19 Aug 2018
Choose Drop-off Date
Driver aged between 25 – 70?
Travelling for: Purpose of rental (optional)
Form submission
  • No credit card fees
  • No amendment fees
  • 24/7 phone support

Ratings:1,000+

8.4

Why use Enterprise?

  • Dropping a car off with Enterprise at Frankfurt Airport is quick and easy
  • People are impressed by how clean the Enterprise cars are at Frankfurt Airport
  • Enterprise at Frankfurt Airport are renowned for keeping their cars in good condition

Ratings for Enterprise at Frankfurt Airport

Ratings

  • Overall value for money of your vehicle hire

    8.1
  • Helpfulness of the counter staff

    8.2
  • Time it took to collect your vehicle

    7.5
  • Time it took to drop off your vehicle

    9.2
  • Cleanliness of the vehicle

    8.9
  • Overall condition of the vehicle

    8.9
  • Ease of locating the Enterprise rental desk or representative

    8.2

Directions & opening hours

Opening hours

Day Time
Monday 8am - 10pm
Tuesday 8am - 10pm
Wednesday 8am - 10pm
Thursday 8am - 10pm
Friday 8am - 10pm
Saturday 8am - 10pm
Sunday 8am - 10pm
-

Enterprise counters near Frankfurt Airport

Reviews of Enterprise at Frankfurt Airport

Real customer reviews

Find out what other customers think - so you can decide if Enterprise is the right company for you.

Anonymous Frankfurt Airport 01 August 2018
The best customer service .
9.8
Anonymous Frankfurt Airport 19 April 2018
Overall very pleased. Staff friendly and good car. The previous renter must have smoked in the car.
9.2
CATHY Frankfurt Airport 31 March 2018
Great rental easy pickup and drop off. Nothing. All was good.
7.6
Gary Frankfurt Airport 13 March 2018
The car was new and excellent service. We were sent down to the car pick up area by mistake and not the main counter in the airport.The car park guys sorted it out for us . Would certainly book again. Couldn't find main counter and were sent to the pick up area in the underground car park instead. The guys however were extremely helpful.
8.2
Philip Frankfurt Airport 27 February 2018
Was excellent and friendly service
9.8
Anonymous Frankfurt Airport 06 January 2018
Hard to find the returns/drop off place
8.8
Anonymous Frankfurt Airport 06 November 2017
I liked everything They care so much
8.4
Stephen Frankfurt Airport 16 October 2017
Upgrade of vehicle. Helpful & practical attitude of staff at drop off. Waiting at desk in terminal (only one person on busy desk !). Collection point staff should escort clients to the vehicle & ensure driver is Ok with basics like seating adjustments, satnav setup etc., before departure.
7.4
Yessenia Frankfurt Airport 04 October 2017
Good service, thanks
5.6
Anonymous Frankfurt Airport 04 October 2017
Enterprise always giving me an upgrade car. Waiting time for this time was too long compared to before.
8.2
Anonymous Frankfurt Airport 08 September 2017
All those involved where particular helpful. My compliments to them.
8.4
Helga Frankfurt Airport 07 September 2017
Fast and easy, incredible customer service!!!!!
8.8
RICARDO Frankfurt Airport 14 August 2017
Powerfull engine, smart ligths system, Economic fuel consumption very good. ADD BLUE and Window wash soap on low level, required to add. before 400 kilometers of driving. Small luggage compartment.
8.2
Anonymous Frankfurt Airport 02 August 2017
They give you options on fuel and your cover. Make sure the staff tell you the correct fuel.
8.0
Anonymous Frankfurt Airport 24 July 2017
The car is new and luxurious None
9.0
Bruce Frankfurt Airport 19 June 2017
First car I received was a citroen in which the GPS did not work and I got lost for about 20 to 30 minutes. However, we I went back to the airport the enterprise people were excellent and put me in a new car with working GPS in a short time. First car I received did not have a working GPS. MAP was not operable for Germany.
9.0
Anonymous Frankfurt Airport 22 May 2017
Fast, friendly, helpful service both on collection and return. Wasn't warned the car had "stop/start" system - I stopped at the barrier, the engine stopped but when I leant over to get the exit ticket the car restarted the engine by itself and moved off! I got an upgrade - but would have preferred the booked model. I'm considering buying an Audi so was planning an extended "test drive".
9.4
Anonymous Frankfurt Airport 14 May 2017
The staff are very friendly It took long time to book the time at the airport, due to the limited number of staff on counters.
8.8
Tamara Frankfurt Airport 09 May 2017
- Got a Hyundai i30 diesel automatic, which was an upgrade from my economy booking. - Very helpful staff, perfect attention. - Car behaved perfectly all days of booking, very good.
9.6
Ahmed Frankfurt Airport 27 April 2017
Handling the car. Returning back. Features of the car.
8.2
mohammad Frankfurt Airport 03 April 2017
I liked that they gave me the same car I want The GPS was not good
9.4
Anonymous Frankfurt Airport 27 March 2017
Very quick and efficient service collecting and returning the car
9.4
Anonymous Frankfurt Airport 24 March 2017
great service
9.4
Anonymous Frankfurt Airport 08 February 2017
I booked VW Golf but i got New Ford Focus. Its really comfortable. The staff from the car picked up and dropped off was very nice and friendly. I will prefer diesel compared to petrol.
9.2
Joel Frankfurt Airport 03 February 2017
Got a free upgrade with automatic. Smooth & clean VW Sharan with sizeable boot. Car was just perfect for our trip. Turning radius is not as expected. Hard to park in tight slots.
8.4
Anonymous Frankfurt Airport 24 January 2017
Nice upgrade.
8.6
Anonymous Frankfurt Airport 29 December 2016
everything nothing
9.6
Anonymous Frankfurt Airport 21 December 2016
As ever, Enterprise offer the best in customer service, and value for money with no hidden charges
9.4
Anonymous Frankfurt Airport 08 November 2016
The staff was very friendly and were very accommodating, seeing that I needed to upgrade from a 7 seater to a 9 seater. The vehicle did not have a GPS built-in.We were given a a portable which perhaps needed updating.This GPS also appeared to not have the options of eliminating ferries crossings .
9.4
Anonymous Frankfurt Airport 07 November 2016
Service afterwards - called to ask about an item left in car - small wooden carved cuckoo whistle from Black Forest, which hasn't been located yet - but staff was very accommodating in terms of how they would try to help locate it. 2nd gear on first day was intermittently sluggish, causing traffic problems - turned out to be OK after that though. Item left in car not found - we were last renters so maybe found by 3rd party valeters?
8.2
Anonymous Frankfurt Airport 25 July 2016
Good Car .
7.8
Anonymous Frankfurt Airport 15 July 2016
Promptness, courtesy Condition of rental vehicle Pick up and drop off convenience None
9.6
Anonymous Frankfurt Airport 21 May 2016
Excellent as always - they make you feel like an individual. Like their advertisement in UK says -its American customer service (although this time in Germany)
8.8
Anonymous Frankfurt Airport 13 May 2016
2 weeks, 2 rentals, 2 examples of excellent customer service (everything I haven't seen from my previous rentals with Budget at this location) - makes a world of difference.
9.4
Hasan Frankfurt Airport 05 May 2016
It is not as crowded as other companies. The staff is very helpful and the car was very new ( 1500 km ) and clean.I will definetely choose this supplier in my next trip. Frankfurt airport garage is so complicated and getting out the garage took nearly one hour
9.2
Carlos Frankfurt Airport 24 April 2016
Very new car, very good service Low gas milage of tye car
9.4
Anthony Frankfurt Airport 08 February 2016
The Enterprise Rent-a-Car staff were very helpful and friendly. The car was excellent and we had no problems at all. We will definitely use Enterprise again. Nothing
8.6
Anonymous Frankfurt Airport 20 December 2015
Friendly staff n good system
7.4
Janine Frankfurt Airport 16 November 2015
Excellent Customer Service Due to the recent Strikes customers hadn't returned their cars so I had to wait for my Car which wasn't to bad as they offered that I go to get some food and drink and they would refund the money! excellent Customer Service
8.6
Neil Frankfurt Airport 01 September 2015
Would definitely recommend!
9.6
Anonymous Frankfurt Airport 24 August 2015
We get the car easly and quickly The car was not in clean enough and it has a damages in the body.
6.6
Chang Frankfurt Airport 19 August 2015
Car is excellent, same level. Good to drive. After return the car, can't get the receipt at return site, it need to go to office at check in counter. There is information shown up when driving after 1 day , " please check the engine oil", it take me time to drive to enterprise branch and solve it by enterprise company.
7.2
Anonymous Frankfurt Airport 28 June 2015
Friendly staff They forgot to put the car matts (floor)
7.4
Thomas Frankfurt Airport 18 June 2015
There was only one staff member at the counter. Despite there were only 2 customers, it took therefore quite a long time to get served.
7.6
Anonymous Frankfurt Airport 16 June 2015
Excellent counter staff Alex. I received a GPS no charge as offset to the downgrade. All efficient operations. I was downgraded after all the paperwork was done. Could have been mentioned up front. The GPS holder was broken so challenging to use with no mount.
8.6
Anonymous Frankfurt Airport 12 June 2015
Agent were polite to take care the customer. Car was in good shape. Speed of agent administration to prepare the contract also final payment speed (I had to wait long time for additional gasoline pay)...
7.6
JOHANNES Frankfurt Airport 19 May 2015
near frankfurt airport no petrol stations
8.4
David Frankfurt Airport 06 May 2015
The Staff at the rental desk and at the car collection point were all very friendly and helpful. The upgrade we received didn't really suit our group. We had five adults in our group and the "upgrade" car (Nissan Infiniti)had a bigger engine than the car we booked, but it wasn't suitable for five adults. The Infiniti can only take four adults comfortably.
8.6
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Top companies at Frankfurt Airport

Enterprise is in the top 5

1 Enterprise car hire - Rentalcars.com 8.4 Ratings: 1405
2 Sixt car hire - Rentalcars.com 8.3 Ratings: 715
3 Alamo car hire - Rentalcars.com 8.2 Ratings: 771
4 Hertz car hire - Rentalcars.com 8.1 Ratings: 1247
5 Budget car hire - Rentalcars.com 7.9 Ratings: 1830
See all companies at Frankfurt Airport

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