Find out what other customers think - so you can decide if Enterprise is the right company for you.
11 November 2017
Personal very helpfultime to pick-up the car
30 August 2017
Very good helpful and friendly service. Excellent condition of the car
15 August 2017
Airport signage was hard to follow ( Departures). Once we dropped off our fellow passengers at the departure area it was easy to get to the rentals return
09 June 2017
staff is really help. Car is clean and in good condition.Rental car garage is difficult to locate at Dusseldorf airport. It took me a while to find it.
08 June 2017
08 March 2017
Enjoyed the upgrade from the smaller car i had booked. Extremely helpful staff. All good !
21 February 2017
Friendly efficient service and great value for money.
20 February 2017
The company replaced the car that was not working and offered an upgrade.
18 September 2016
I didn't find the way to switch the Multimedia and Navigation System from German to English.
15 August 2016
Service, cost and ease of useThe car itself was not great, there was a problem with the windscreen wipers and the visibility out of the rear window was very poor.
25 July 2016
Correctness of the personnelI forgot to ask how the electronic chair is working
21 June 2016
Ease in location at DUS
02 May 2016
Very friendly at the desk and drop off ( same person ), top service
Car was very good, lots of extras Car wasn't full upon collection and cd have been cleaner ( interior )
14 March 2016
Excellent customer service Walking distance to the car rental area
19 February 2016
15 December 2015
Very professional service from customer service desk at booking in.
Received upgrade with free satnav. Excellent Seat Leon car.
At pick up assisted by walking round car and advised where to return.
Can't beat German efficiency, very professional attitude and friendly service. Will book again with this company.
I do not have any negative comments.
25 June 2015
The staff at Dusseldorf airport was very helpful, understanding.The car was a new model with a low millege and in a very good condition .The car doesn`t have a GPS.I suggest all car should have one included in the rental charges.
23 June 2015
Staff were best. I l8ved Enterprise.
20 May 2015
Great service both at the desk and at the garage pickup.
The car was great (upgrade to an SUV) with GPS. The inbuilt GPS saved us and made the trip easy.
All the staff spoke EnglishCould not fault any aspects.
01 May 2015
Extremely courteous and professional
Far better experience than in Chicago with Dollar the week earlier.Nothing
29 April 2015
Baby SEAT was not suitable
21 March 2015
BEHAVOR OF THE STAFF
21 March 2015
It was absolutly new car.But manual.
07 March 2015
It was overall excellent! :) It was more than I expected. Thank you very much Enterprise
10 February 2015
All very and nice friendly staffCan't think of anything
06 February 2015
Courtesy and efficiency of staff was the best I have experienced - excellent.Signage in Dusseldorf Airport to Car Rental and parking not brilliant.
09 January 2015
External mirrors were very dirty despite rest of car being clean
06 January 2015
new clean nice careverything was great employees were very friendly.
04 January 2015
We were offered a Citroen X4, and were given the opportunity to avail of an upgrade (BMW), which we declined as we preferred to have a spacious family car.
We were also delighted to be offered a waiver of the kilometer limit of 300 km per day, once we brought up the fact that we needed to a little bit beyond this for our destination, we really appreciated this!
Location of rental desk, car park very good and well signposted.
The car and rental process overall was perfect for our needs, and we were very satisfied all around. Nothing! The only remark perhaps that in our opinion it is not necessary (and not even all that desirable) to offer car models with a lot of fancy features - it did require considerable study of the car manual to figure out how things worked - less frills would be better for most purposes, I have no need for a gadget-like car, on the contrary... but this is a general comment, not specific only to this rental.
13 December 2014
First time with Enterprise but certainly not the lastNone
08 December 2014
Very efficient and courteous service.
10 October 2014
the glass cleaner was in a bad contision, so i had a big problem with he rain...
11 September 2014
I didn't get a vw golf! A Renault megane sadly isn't similar enough!
23 August 2014
The desk agent was friendly and the agent in the Car park was very friendly and helpful with lots of additional advice.
21 August 2014
I did not like the fact that I got charged EUR 6 per day this as the purpose of my trip was a visit ti the Netherlands, just for crossing the border.
Inspection of the car, up on arrival, could not be done due to bad light in the garage.
12 August 2014
Extremely friendly, competent, professional staff at both counters, on pick-up and return.
Brilliant car, 4 mths'old, immaculate.Nothing!!!
17 July 2014
PriceThe car was not properly cleaned once I received it.
09 July 2014
The condition of the car
The location of desk at the airport
The description of direction to the parking house.
29 June 2014
Quick drop off
Brand new carLong wait at pick up counter
16 June 2014
Staff at actual pick up and drop off (at carpark) was very friendly and professional. Location of pick up was very bady sign-posted. Also, the initial welcome desk (in airport) is not adequately staffed.
11 June 2014
Car was quite newEnterprices knowledge of Rentalcars.com contract.
04 June 2014
I liked the price that leads to the decision on renting the car as it I used rentalcar.comNothing
29 May 2014
Efficient friendly staff, clear instructions and typical German attention to detailNothing - totally satisfied with the service provided
19 May 2014
Excellent value for money. The staff was efficient and friendly. What else?
27 March 2014
- price- not cleaned
- no dropp off adress. GPS system should include "enterprise" return point adress/information
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