Find out what other customers think - so you can decide if Budget is the right company for you.
14 May 2018
Great staff at the Airoprt/
14 May 2018
Communication. Car. Easy pick up and drop off.Car had some stains on inner trim.
11 December 2017
Got Mercedes instead of VW, excellent car!Had to wait a bit by the counter as there was only one rental desk representative and clients were queuing up.
21 October 2017
01 October 2017
No car available when we arrived.
13 September 2017
Staff were friendly after engaging with them. Bit standoffish at the start. Car rental needs office upgrade. Dingy place that smells of cigarette smoke. From arrivals to the rental car desk is a very long walk down loads of corridors, up lifts, not good when you have 3 suitcases, baby stroller etc.
13 September 2017
At drop-off we we're sort of forgotten about. We were told to go to the car and wait, and then no one came although others arriving later than were taken care of. After about 10 min wait we went back to the counter to ask again, and then finally someone came to look at the car.
11 September 2017
We got an up grade and the lady who served us was helpful and pleasant. She opened the toilets for us as they were locked on that floor. Finding the desk we had to walk a long way which was confusing and difficult.When we got there the toilets were locked. The car was a bit dirty inside..coffee or chocolate spilt down the inside of passenger door and stains on back seats. It was quite dusty. We cleaned the inside ourselves. Also finding the car in the car park was not easy....
03 September 2017
Good value for money no gripe
29 August 2017
when I drop off the car to the office at the airport they didn't give me any letter show that I return the car to the office and they say the machine is not working and will send the letter through the email and till now I didn't receive any letter show that I return the car to the office.
26 August 2017
Friendly from the pick up
to the return
First class. Did not like the up grade of the car.
25 August 2017
Overall services especially Rentalcars.com
24 August 2017
very helpful and efficient staff.
21 August 2017
Friendly stuff, got instead of Seat Leon a Peugeot 308 in very good condition and well equipedIt was a bit confussing to find the car rental center to return the key
16 August 2017
the auto gearbox was atrocious when it changed down in to 4th nearly put you in windscreen
22 July 2017
support from rentalcars.com online chat ..otherwise we had to take extra full insurance.because counter staff didn't know about rentalcars.com and their insurance coverageResponse from counter staff
18 July 2017
Good new car
17 July 2017
Nearly new car, good helpful staff.We booked a seat Ibiza and got a Vauxhall Corsa which had a very small boot. The girl at reception said it was the same group.
12 July 2017
Map of how to return car
11 July 2017
Guy at couter very helpful!Windows inside the car not clean at all
03 July 2017
Upgrade to brand new Mercedes Nothing
13 June 2017
Counter staff wasn't exactly friendly. It felt like a pure business transaction.
When we could not locate the parking location of the car at the airport (a distance away), the staff told us to "just follow the map". I expected more directions.
05 June 2017
A very small engine
04 June 2017
Car was very new. That was very good. Car has gps installed, we liked this very much. During reservation no mentioning of gps. if there are cars with gps installed already why reserve or pay extra for GPS. This should be specified during reservation.
29 May 2017
All was fine
12 May 2017
Easy to pick up as the car rental parking was just outside terminal.Extra charges for car rental and driving outside country which where fine, but unexpected.
27 April 2017
The staff was very competent and fast. Smoothest and fastest processing I have ever seen.
22 April 2017
My partner just booked the car while I was on the airplane already. Other car hire companies wont let us do it with such short notice. We used budget twice and never had problem with them whereas we had quite a lot with other companies so I will come back to them for sure.
18 April 2017
Everything was excellent except two malfunctionsA tyre pressure sensor was missing,
and a sign reletive to the side door
was all the time buzzing....
17 April 2017
Nice lass on counterA Renault captur is a not a golf!
27 March 2017
Great vanVan rental price is disproportionately expensive given that purchase cost is same as a Golf and parking and cleaning cost only marginally more expensive
05 March 2017
Quick pick up Knocking engine
19 February 2017
The staff at the airport rental desk were not very helpful and delayed the process unnecessarily for nearly an hour.
13 January 2017
Budget staff very helpful and gave good advice for travelling on roads in Austria during winter.Airport Information desk did not give clear directions to Rental Car Building. (My son who arrived next day with his family had the same problem) Budget is not at fault.
07 January 2017
I was very happy with the car we got although it was a bit smaller than what I booked and the GPS did not work.Lack of Staff at Budget counter which makes the beginning of you holiday frustrating specially with little kids. Car GPS did not work. Complicated return as the car has to be dropped off far away from Budget office.
01 November 2016
no fuss all went ok
22 October 2016
Flexibility to upgradeSpecified make and nmodel was not available.
Upgrade cost was significant
02 October 2016
Nice customer service and fast to pick your car up & drop your car offNothing
16 September 2016
I did full protection insurance and the counter staff didn't offer company service, just explain how it is working in the case of event.GPS is expensive.
06 September 2016
so quick to pick your car 2nd rental AVIS employee was not corporative and gave a bad car OPEL and not match my choice GOLF
26 August 2016
The office staff did a brisk, business-like job and were very pleasant. No attempt to sell me any upgrades etc. This was by far the best car-hire I have ever experienced.
16 August 2016
brand new car upgraded with sat nav includedPersonally I found the car to be a bit too big
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Traveljigsaw Insurance Limited is incorporated in Malta and is authorised by the Malta Financial Services Authority to carry on the business of insurance in terms of the Insurance Business Act 1998. Company Registration Number: C82173 Registered Office, Development House, St Anne Street, Floriana, FRN 9010, Malta.