Find out what other customers think - so you can decide if Keddy By Europcar is the right company for you.
07 August 2018
Service was friendly and efficient.Nothing.
05 August 2018
very polite and friendly staffnone
30 July 2018
Speed was fantastic , very easy to deal withInstructions upon the return of the car would have been helpful in the airport
29 July 2018
Only signs with Europcar; Keddy is not mentioned?
28 July 2018
26 July 2018
whole process was very good. I would definitely use Keddy by Europcar again and recommend to friends.n/a
25 July 2018
The engine was a 90PK only which is not really powerful when getting into the mountains. It would be an idea to also be able to select a min. PK or powerlevel of the motor (90, 120, 130 etc.).
24 July 2018
Time to drop off
22 July 2018
Easy process, helpfulness of staffLack of flexibility to extend rental for another day at reasonable price
11 July 2018
Cost and cars available Time to pick up car at Lisbon Airport. Took over 1hr to pick car up.
08 July 2018
europcar is by far the best car rental company ever. i always get new, clean and powerfull cars and the staff are the friendliest. 5*
04 July 2018
Right model as i ordered It took us too long to pick up the car
AnonymousPonta Delgada Airport
23 June 2018
This car was new (2017) and very comfortable. Communication with staff without problem. We strongly recommend this company.---
11 June 2018
We always use Rentalcars.com when hiring. They have never failed to deliver. Very pleased all round. We took full insurance protection and had great peace of mind. We would highly recommend. All was good.
11 June 2018
Prompt service, professional advice, professional staff, great car
21 May 2018
Very good company to rent from
20 May 2018
Rental went smoothly Bird droppings on car and unrepaired panel damage.
17 May 2018
13 May 2018
Staff very helpful Over an hours wait until we were seen at the desk
10 May 2018
Would use again the system they have is very good and staff are friendly and nice and not pushy or rude like we have found with other car hire at faro
Would def use now all the timwThe hill up to the car hire from the arrivals!!
09 May 2018
Very nice staff, when we eventually got to the counterA very long wait to collect the car.
The car stank of cigarette smoke & had lots of scratches & marks on the bodywork
09 May 2018
Very helpful and efficient staff at check-in desk. Hardly any queue.Having to wait on the road when returning the car, as there were a lot of cars being checked back in.
06 May 2018
The car was very good. We drive cross all Portugal. We did not have any problem. Everything was ok.
05 May 2018
clean and new car. polite and English speaking office stafflots of useless proposition in the office.
29 April 2018
I was pleasantly surprised to find that my car had automatic transmission.
SvetlanaLisbon - Campo Grande
29 April 2018
Всё понравилось Возврат залога в течение 7 рабочих дней
27 April 2018
Easy to find rental officeAttempted charge for petrol when I had already agreed full to full
23 April 2018
Very helpful and friendly staff.
22 April 2018
Diesel fuel, low mileage, plenty of spaceThe GPS had been set to avoid Toll Roads and Motorways
there was no manual for how to use the GPS or change the settings
18 April 2018
Lovely new carNo clear signage to Keddy
09 April 2018
New car, efficient service, no hassle to pay for extras
06 April 2018
I liked all of it Hope to see you next year
05 April 2018
Professional staff, organised procedure, inc. dealing with minor damage to car. Very pleased with surprise upgrade!
Some strong attempts to sell us extra insurance, but felt like they could have been genuinely concerned our full protection wasn't enough (even though it was)
11 March 2018
Excellent service and car
05 March 2018
The easiness of drop-off. Super fast.
I liked the car overallPerhaps a litle to much time to pick up the car
07 February 2018
AnonymousArmacao de Pera Downtown
14 January 2018
A very pleasant experience on car hire.
09 January 2018
Car was shining new.I expected to get a Renault Megane instead of a Renault Captur.
06 January 2018
friendly service, good carlong wait to get car
24 December 2017
I regularly find Europcar deliver a good quality service at a great price. I have had bad experiences will some of the "local" providers so I will book with Europcar so long as the price is reasonably competitive, which I'm glad to say was the case this time.
20 December 2017
Staff were extremely helpful and good humoured
16 December 2017
Brand new carNot easy to identify the car fuel at the website. Better if wrote at the car title as many other companies do.
15 December 2017
Car and service
26 November 2017
The cleaning inside of the windshield. Driving into the sun was impossible to see through the window.
23 November 2017
Politeness and helpful staff explaining the car hire thoroughly.
20 November 2017
Everything but the long wait for pick-upthe long wait for pick-up
19 November 2017
I call to the service and did the booking with a help of a very very kind service man I could nit do it without him. It's really much more cheaper than other wabsits
That it's really hard to understand by yourself all the small letters about the rental.
07 November 2017
Ease and efficiency of staff at both booking in and also at pick up point. Good condition of car and cleanliness. There was a strong smell of cigarette smoke which was not pleasant
01 November 2017
New car and service at both ends goodSat nav in Portuguese could find out how to use but had my own Sat nav anyway
25 October 2017
The car was nice, I paid a very good price with the full insurance included from rentalcars.com, I got a Fiat Punto, really clean, the car was ok. The staff from Keddy was really friendly, not like the usual car rental employees trying to rip you off, the Keddy guys and girls were really friendly and they offered a perfect service. Good job!I can't confirm this but I suspect the car was not in such a good state, it made some very loud sounds on bumps and the power was lower than expected for that type of vehicle.
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