Find out what other customers think - so you can decide if Keddy By Europcar is the right company for you.
12 April 2018
Car fulfilled our needs. Staff were helpful and friendly.We landed at terminal 2C and there were no signs where to go to get to the rental cars desk. Car was clean inside, but smelled a bit of cigarettes. Outside was dirty. More or less every panel had scratches or dents. We also looked for a sign that said Keddy, as that is how it looks like on the booking reference.
30 December 2017
Counter staff were very polite and professional. Car was not the car booked and was a bit smaller. Fitting all of our stuff in the car was impossible.
26 December 2017
The service and complete checking of car for any sort of fault. Locating car was easy, good conditioned car over all.None
13 October 2017
Great little car. Drove it all across Europe with no problems.Was a bit tricky to find the Keddy desk at Barcelona airport.
09 October 2017
Rental office inside terminal
01 October 2017
We were not sure how to drop the car off, I left it in a random return bay and was not sure if I should leave the car seat inside or drop it off to the counter. Europe car was also closed when returning the car
01 September 2017
22 August 2017
I was lucky because There was no queue at the desk as I arrived! In addition, despite the late hour (around midnight) the guy at the desk was very friendly and provided all required advices within a very short time. In addition, I got an upgrade which always provides a good feeling! For sure I would chose you again!NA
21 August 2017
Prenotato una economy e ottenuto una bellissima Opel Insigna 2017 (forse avevano finito le economy). Ci siamo trovati benissimo. Ho anche scoperto che Europcar e Keddy tengono aperta l'accettazione fino all'1:30 AM e, se il volo ritarda, ti aspettano anche oltre. Uffici Europcar pieni di personale, zero attesa. Per me numero uno!
25 July 2017
Prompt service. Ease of rental car location in Barcelona T1.Impolite service. Different car (Auris - 7 seater) with smaller trunk than was supposed (Tuaran - 7 seater). Lots of scratches in the car that were not mentioned in the lease and thus had to be photographed.
09 July 2017
Very good service. Car was great.Car menu etc language was hard to set to English. Should be done in advance for customer.
05 May 2017
the car was not a peugot 308 equivalant
it was a Seat, and dirty.
24 April 2017
Suggestion to upgrade the car after we explane the trip was excelentI'm not sure if the drop off charge in another town differen then pick up was calculated in price I have already paid to Rentalcars. I paid 60€ plus vat to Europecar at the end of my trip.
14 April 2017
Everything went smoothly for me and my group with this car rental .
01 January 2017
Its nice to get the same car as you have reserved especially if you travel with a lot of luggageThe car had many damage and not all damage was recorded. Had to add more items which was easy to do but still a bit of a head ache. Some damage was just not nice to have on the car
05 September 2016
Everything is as it is advertised and went very smoothly. Friendly staff and ease of pickup and drop off makes it the obvious choice.
31 July 2016
Good serviceGetting a so called upgrade to a large car did me no favours
I ordered a small car so would consider it a downgrade
25 July 2016
all my details already on the computer, saving time at pickupquite expensive
07 June 2016
the limitation of mileage was too short.
06 June 2016
cooperation from the staff
10 May 2016
The car it self was excellentthe rented baby seat wasn't available. this cause us some stress and finally bought a baby seat next day.
11 April 2016
It was straighforward to book and didn't have any problems picking the car up. Was not given an estate car, so had a much smaller boot for our cases. When picking the car up they said we didn't have europcar fully comprehensive and even though I had paid in full for keddy full comp with the car, tried to sell us Europcar fully comp as well.
04 April 2016
Good car, easy to pick up, helpful staff
22 February 2016
Nice new clean carI'd ordered a Seat Leon or similar but was given a Nissan Juke. This is quite a bit smaller and it was a tight squeeze getting all the luggage in.
12 February 2016
They listened when I said the first car was crap. So bad I drove back to the both teminials twice to get the car changed. The car was changed with out a problem when one was returned. Car drove like my car in Australia. Happy customer at the end of the daySame size does not mean same quality. One way drop off fee not clearly stated. My paper work stated dop off Madrid not clearly defined.
04 January 2016
car, no add onswait at desk
31 October 2015
We were told that we the car hires diesel was cheaper than the local petrol stations. NOT TRUE.
27 October 2015
Staff were all friendly and helpful.
When we changed cars everyone was helpful.Initial car we collected at Barcelona. I was scratching within 15 minutes of being in the car. An hour down the road my husband was having trouble breathing. We were both in a bad way by the time we reached our destination. Had to drive to Marseille airport to change cars.
19 October 2015
No description in english of unknown to me car. Only in spain.
27 September 2015
Staff very helpful, counter and car easy to locateDrop off location printed on contract differed from what I had booked and where car needed to be dropped off. The printed address office was closed!
19 September 2015
The car seats were very dirty when we got the car.
The USB adapter to charge the tablet was not working. We had to come back to the airport to get it changed. It was highly annoying.
24 August 2015
The fact the counter at Barcelona airport was not open when flight arrived (delayed).
15 August 2015
There was less boot space in the Citroen model to the Touran ordered. We have a Touran at home so am very familiar with it. The seating space was fine
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