Green Motion Iceland: Car Hire & reviews

Anonymous Keflavik International Airport

19 October 2018

the very friendly and helpfull staff we asked for a manual and they first gave us a automatic

7.4

Anonymous Keflavik International Airport

14 October 2018

The staff was very friendly and efficient. The car was in perfect condition and was great for what we needed! The off site pick up was not convenient. We waited at the airport for an hour before the shuttle showed up.

6.2

Anonymous Keflavik International Airport

12 October 2018

The car booked was a Suzuki Grand Vitara 4x4 however we received an S-cross 4x4. I'm not sure I would class this as 'similar'

7.2

Anonymous Keflavik International Airport

17 September 2018

1. Customer representative talked us into buying another gps system even though the car had built in gps. The representative told us that there was no gps built into the car. However, after calling the customer care, the issue was resolved. 2. The agency should start accepting cards like Diners International which is frequently used.

7.4

Anonymous Keflavik International Airport

15 September 2018

Very long wait and crowded facility.

6.2

Anonymous Keflavik International Airport

12 September 2018

Car was good. Waiting more than an hour to get the car

6.2

Anonymous Keflavik International Airport

02 September 2018

Rented a GPS not knowing the vehicle they gave me already has one, tried to return and cancel GPS but they didn’t accommodate it

5.4

Anonymous Keflavik International Airport

16 August 2018

Stick shift & ease of driving. Nothing

7.6

Anonymous Keflavik International Airport

12 August 2018

The staff was amazing! Car worked as advertised! great value! No covered area to load/unload, so you and luggage got wet in the rain.

7.4

Anonymous Keflavik International Airport

09 August 2018

Although we had to wait 15mins for minibus at the airport to take us to GreenMotion depot, once we arrived it was a better experience to have seating, coffee and more privacy at the check-in desk in the GreenMotion building than at the desk in the airport of other car rental firms. Drop off was very efficient and courteous. The car had a light bulb out and the luggage cover in the boot (hatchback) was not the right one for the make of car. It did not fit properly, always falling down in to the boot when we opened the hatchback and it had gaps all around the edge which meant that our luggage was visible in the boot from outside the car.

7.0

Anonymous Keflavik International Airport

24 July 2018

The staff was approachable and helpful We didn't get the car we booked.

5.8

Anonymous Keflavik International Airport

18 July 2018

The Suzuki Vitara turned out to be a welcome upgrade to the Passat wagon we had booked. I was initially concerned about limited space for luggage for four travellers but we were able to consolidate things into 3 bags from 4. Having the 4WD capability is a plus in Iceland. Staff were quite helpful. Off-airport location introduces delays on busy travel days. They advise arriving 2.5 h before departure (that's a long time). I'm used to < 5 minute drop-offs at airports. You may be stuck in a queue behind very slow customers. I couldn't work out if the shuttle service to/from the airport was scheduled or ad hoc.

6.2

Anonymous Keflavik International Airport

10 July 2018

Very friendly staff Quit dirty seats in the car and the car in it's own was not very suitable for the terrain the country mainly consists of.

5.8

Anonymous Keflavik International Airport

10 June 2018

explaining how the insurance work, help with cancellation of previously purchased insurance. Explaining basic driving rules. VW Golf for a Ford Fiesta. Not bad. My car waiting need of more than an hour.

7.6

Anonymous Keflavik International Airport

28 May 2018

Great staff and service. Gave very useful tips and everything we needed to make this an amazing experience.

8.4

Anonymous Keflavik International Airport

15 May 2018

Very nice car, we had hired a 4x4 and got a Jeep Renegade, which is a fun and cool car to drive in a place like Iceland especially on the gravel roads. Service was quick and the shuttle arrived at the airport just in time. Not so much, maybe an additional smile at the hire desk ...

8.0

Anonymous Keflavik International Airport

14 May 2018

Nice car and good communication Time it took to pick car up

8.0

Anonymous Keflavik International Airport

12 May 2018

That the cars are off th airport site

7.6

Anonymous Keflavik International Airport

15 April 2018

Location of the office.

5.8

Peter Keflavik International Airport

12 April 2018

Pick up from airport was waiting when we landed and car was ready when we arrived at the office

7.2

Sophia Keflavik International Airport

20 March 2018

Really quick service and super helpful staff Its not located in the airport

8.6

Anonymous Keflavik International Airport

10 March 2018

Good price; good deal for extras. Quick pick up. Knowledgeable staff. Almost an hour for drop off. Would have left longer before our flight if we had known. Bulb had gone on one headlight - staff didn’t seem aware.

6.2

Anonymous Keflavik International Airport

10 March 2018

It didn't come with a GPS

7.0

Laurie Keflavik International Airport

03 March 2018

Very helpful staff Friendly and efficient

8.0

Anonymous Keflavik International Airport

26 February 2018

Nice company with very patient service. None.

8.8

Daniel Keflavik International Airport

18 February 2018

Great cars. And fast drop off if you have their own car protection. No need to buy any inshores. Only their... Long time to wait till thaty come to pick you up and give you the car.

7.2

Stuart Keflavik International Airport

13 February 2018

Good little car Good service on return Quick shuttle to the airport Collection was rushed, only one chap on duty, had to sign for existing damage before even seeing the car, car was then covered in snow so unable to check it over in the snow and darkness Turned out ok but could easily have been problematic with unseen damage

8.0

Zachary Keflavik International Airport

09 February 2018

People who worked at the rental office were amazing. Our agent took the time to explain road conditions and the websites to check the winds and road closures. She made our trip so much better and easier!

9.2

Jose Keflavik International Airport

10 January 2018

Very nice and helpful staff. I got a brand new Fiat 500X 4x4. Note: They have no front desk at Reykjavik airport, I called them and in a few minutes a very courteous driver picked me up. Would definitely rent here again.

8.8

Anonymous Keflavik International Airport

15 November 2017

Good service from the staff Nearly got on the wrong bus to the wrong rental companies. Poor visibility of Green Motion at the airport.

6.6

Anonymous Keflavik International Airport

15 November 2017

good staff studded tyres

7.8

Anonymous Keflavik International Airport

13 November 2017

Condition of the car was not great given previous incidents (loose bumper, taped)

8.2

Anonymous Keflavik International Airport

06 November 2017

Great snow tyres

6.8

Heidi Keflavik International Airport

18 October 2017

Staff was very friendly. Had to trade my car back after the turn signal was not working. Then the next vehicle did not have a working plug for my music, it had already taken a while with the first issue that I chose to just go without.

8.4

Mario Keflavik International Airport

07 October 2017

Helpful friendly staff Nothing

6.8

Jana Keflavik International Airport

29 September 2017

Clear instructions, clear information beforehand about price, deposit, insurance... Nice and kind employees, fast pick-up at the airport, super-fast drop-off, 24-hour call centre, 24-hour opening hours of the office. Definitely would come back. Perfect service. I didnt like that it was not possible to order a diesel car. We did almost 2000 km and wanted to save some money on that.

9.0

Scott Keflavik International Airport

22 September 2017

Car got great gas mileage, which is important with cost of fuel. Had heated seats, lots of room, and a moon roof for viewing the northern lights. Nothing

7.2

Anonymous Keflavik International Airport

16 September 2017

The people at the rental company The car's gears stopped working once.

8.6

Anonymous Keflavik International Airport

13 September 2017

Reliable car that had good gas milage. Friendly employees who could clearly speak and understand English. We didn't realize there would be a shuttle driver with a Green Motion clipboard who we had to find. Once found he was friendly and took us to the rental center. Since the small shuttle was full he took my husband first. My husband immediately took a number for a wait for next rental representative.

7.0

Anonymous Keflavik International Airport

10 September 2017

i ordered a much bigger car which would have been necessary for because we are a group of 3 guys and made our trip with a tent trough iceland. i got a smaller one for the same price

5.8

Veljko Keflavik International Airport

08 September 2017

Nice car I asked for any kind of sedan type, since I rented VW Passat, but I got jeep. Jeep spends much more gass. I asked about sedan over there but still I got Jeep.

7.6

Thomas Keflavik International Airport

05 September 2017

Car was in excellent condition and seemed to be well-maintained. Unsure if a Fiat is in the same class as a VW Passat -- the "promised: car. Office staff and shuttle driver was friendly Took too long for the shuttle to come from the office and then we had to wait more than one hour in the office to complete the paperwork/get our car. Green Motion needs more office personnel during high traffic times(when several flights arrive at the approximate same time). Had to wait an another 20 minutes for a GPS unit from downtown office.

7.8

Anonymous Keflavik International Airport

26 August 2017

considering the main road had sections where it was just gravel, mountainous and didn't feel very safe - the car just wasn't powerful enough or hold the ground well enough. I would only rent a 4X4 in future

7.2

Anonymous Keflavik International Airport

16 August 2017

GPS, on vehicle, seamed to be set for "scenic route" didn't take us on the most direct routes. No discussion with agent on its operation.

6.4

Anonymous Keflavik International Airport

10 August 2017

friendly staff helped to change the satisfied model as I booked oversize. the key battery issue was annoyed

6.4

Yann Keflavik International Airport

10 August 2017

With pleasure again !!

7.0

Anonymous Keflavik International Airport

09 August 2017

Loved the car (Jeep Renegade), which drove really nicely. Didn't particularly like the price

6.4

Anonymous Keflavik International Airport

07 August 2017

The Recepcionist at Check in is excellent.

8.6

Anonymous Keflavik International Airport

06 August 2017

Quick, helpful service - changed main driver on booking and allowed an additional driver to be added half way through trip. Very slow connection back to airport after drop off. Although car was of same group as I had booked it was narrower and not suitable for 4 adults and a car seat - there was also no parcel shelf/tourneau so all luggage was exposed.

7.6

Gunnar Keflavik International Airport

27 July 2017

sevice quick, staff friendly, coffee don't know id jeep Renegade is upgrade or same or downgrade from grand Vitara. no option in survey for "no- car of equal value"

8.0