Find out what other customers think - so you can decide if Green Motion is the right company for you.
AnonymousKeflavik International Airport
16 January 2019
The staff at the office were great.Little difficult to find the drop off - suggest you use GPS
7.4
AnonymousKeflavik International Airport
01 January 2019
Very unclear where the drop off point was, we followed rental return signs which directed us nowhere near the Green Motion drop off point.
6.0
AnonymousKeflavik International Airport
21 December 2018
It was fast, smooth and without any troubles.
9.2
AnonymousKeflavik International Airport
13 December 2018
Lovely woman at the desk
7.6
AnonymousKeflavik International Airport
28 November 2018
Good time keepingPoor head lights on the car.
6.8
AnonymousKeflavik International Airport
18 November 2018
Excellent services
9.6
AnonymousKeflavik International Airport
11 November 2018
Everything went smoothly.There was some not good noise coming from one of the car's wheels whenever you go over uneven road surface.
7.6
AnonymousKeflavik International Airport
02 November 2018
Good staff attitude and all happy to help.Car had some previous damage. Would have preferred something new.
6.6
AnonymousKeflavik International Airport
23 October 2018
Upgrade- plenty of space for luggage Diesel fuel
Pick up at KEF didn't have sign as expected which was a bit confusing
5.4
AnonymousKeflavik International Airport
22 October 2018
It's cheap
I got the car I wanted and it was in good condition
Paperwork is quickly doneHaving to wait for 20min at the airport for the shuttle to drive you to their location
Car gps was set up in Russian and it took time to set it back to English, they should have set it right before my pickup
7.8
AnonymousKeflavik International Airport
19 October 2018
the very friendly and helpfull staffwe asked for a manual and they first gave us a automatic
7.4
AnonymousKeflavik International Airport
14 October 2018
The staff was very friendly and efficient. The car was in perfect condition and was great for what we needed!The off site pick up was not convenient. We waited at the airport for an hour before the shuttle showed up.
6.2
AnonymousKeflavik International Airport
12 October 2018
The car booked was a Suzuki Grand Vitara 4x4 however we received an S-cross 4x4. I'm not sure I would class this as 'similar'
7.2
AnonymousKeflavik International Airport
17 September 2018
1. Customer representative talked us into buying another gps system even though the car had built in gps. The representative told us that there was no gps built into the car. However, after calling the customer care, the issue was resolved.
2. The agency should start accepting cards like Diners International which is frequently used.
7.4
AnonymousKeflavik International Airport
15 September 2018
Very long wait and crowded facility.
6.2
AnonymousKeflavik International Airport
12 September 2018
Car was good.Waiting more than an hour to get the car
6.2
AnonymousKeflavik International Airport
02 September 2018
Rented a GPS not knowing the vehicle they gave me already has one, tried to return and cancel GPS but they didn’t accommodate it
5.4
AnonymousKeflavik International Airport
16 August 2018
Stick shift & ease of driving.Nothing
7.6
AnonymousKeflavik International Airport
12 August 2018
The staff was amazing! Car worked as advertised! great value!No covered area to load/unload, so you and luggage got wet in the rain.
7.4
AnonymousKeflavik International Airport
09 August 2018
Although we had to wait 15mins for minibus at the airport to take us to GreenMotion depot, once we arrived it was a better experience to have seating, coffee and more privacy at the check-in desk in the GreenMotion building than at the desk in the airport of other car rental firms.
Drop off was very efficient and courteous.The car had a light bulb out and the luggage cover in the boot (hatchback) was not the right one for the make of car. It did not fit properly, always falling down in to the boot when we opened the hatchback and it had gaps all around the edge which meant that our luggage was visible in the boot from outside the car.
7.0
AnonymousKeflavik International Airport
24 July 2018
The staff was approachable and helpfulWe didn't get the car we booked.
5.8
AnonymousKeflavik International Airport
18 July 2018
The Suzuki Vitara turned out to be a welcome upgrade to the Passat wagon we had booked. I was initially concerned about limited space for luggage for four travellers but we were able to consolidate things into 3 bags from 4. Having the 4WD capability is a plus in Iceland. Staff were quite helpful.Off-airport location introduces delays on busy travel days. They advise arriving 2.5 h before departure (that's a long time). I'm used to < 5 minute drop-offs at airports. You may be stuck in a queue behind very slow customers. I couldn't work out if the shuttle service to/from the airport was scheduled or ad hoc.
6.2
AnonymousKeflavik International Airport
10 July 2018
Very friendly staffQuit dirty seats in the car and the car in it's own was not very suitable for the terrain the country mainly consists of.
5.8
AnonymousKeflavik International Airport
10 June 2018
explaining how the insurance work, help with cancellation of previously purchased insurance. Explaining basic driving rules. VW Golf for a Ford Fiesta. Not bad. My car waiting need of more than an hour.
7.6
AnonymousKeflavik International Airport
28 May 2018
Great staff and service. Gave very useful tips and everything we needed to make this an amazing experience.
8.4
AnonymousKeflavik International Airport
15 May 2018
Very nice car, we had hired a 4x4 and got a Jeep Renegade, which is a fun and cool car to drive in a place like Iceland especially on the gravel roads.
Service was quick and the shuttle arrived at the airport just in time.
Not so much, maybe an additional smile at the hire desk ...
8.0
AnonymousKeflavik International Airport
14 May 2018
Nice car and good communication Time it took to pick car up
8.0
AnonymousKeflavik International Airport
12 May 2018
That the cars are off th airport site
7.6
AnonymousKeflavik International Airport
15 April 2018
Location of the office.
5.8
PeterKeflavik International Airport
12 April 2018
Pick up from airport was waiting when we landed and car was ready when we arrived at the office
7.2
SophiaKeflavik International Airport
20 March 2018
Really quick service and super helpful staffIts not located in the airport
8.6
AnonymousKeflavik International Airport
10 March 2018
Good price; good deal for extras. Quick pick up. Knowledgeable staff. Almost an hour for drop off. Would have left longer before our flight if we had known. Bulb had gone on one headlight - staff didn’t seem aware.
6.2
AnonymousKeflavik International Airport
10 March 2018
It didn't come with a GPS
7.0
LaurieKeflavik International Airport
03 March 2018
Very helpful staffFriendly and efficient
8.0
AnonymousKeflavik International Airport
26 February 2018
Nice company with very patient service. None.
8.8
DanielKeflavik International Airport
18 February 2018
Great cars. And fast drop off if you have their own car protection.
No need to buy any inshores. Only their...Long time to wait till thaty come to pick you up and give you the car.
7.2
StuartKeflavik International Airport
13 February 2018
Good little car
Good service on return
Quick shuttle to the airportCollection was rushed, only one chap on duty, had to sign for existing damage before even seeing the car, car was then covered in snow so unable to check it over in the snow and darkness
Turned out ok but could easily have been problematic with unseen damage
8.0
ZacharyKeflavik International Airport
09 February 2018
People who worked at the rental office were amazing. Our agent took the time to explain road conditions and the websites to check the winds and road closures. She made our trip so much better and easier!
9.2
JoseKeflavik International Airport
10 January 2018
Very nice and helpful staff. I got a brand new Fiat 500X 4x4.
Note: They have no front desk at Reykjavik airport, I called them and in a few minutes a very courteous driver picked me up. Would definitely rent here again.
8.8
AnonymousKeflavik International Airport
15 November 2017
Good service from the staffNearly got on the wrong bus to the wrong rental companies. Poor visibility of Green Motion at the airport.
6.6
AnonymousKeflavik International Airport
15 November 2017
good staff
studded tyres
7.8
AnonymousKeflavik International Airport
13 November 2017
Condition of the car was not great given previous incidents (loose bumper, taped)
8.2
AnonymousKeflavik International Airport
06 November 2017
Great snow tyres
6.8
HeidiKeflavik International Airport
18 October 2017
Staff was very friendly. Had to trade my car back after the turn signal was not working. Then the next vehicle did not have a working plug for my music, it had already taken a while with the first issue that I chose to just go without.
8.4
MarioKeflavik International Airport
07 October 2017
Helpful friendly staffNothing
6.8
JanaKeflavik International Airport
29 September 2017
Clear instructions, clear information beforehand about price, deposit, insurance... Nice and kind employees, fast pick-up at the airport, super-fast drop-off, 24-hour call centre, 24-hour opening hours of the office. Definitely would come back. Perfect service.I didnt like that it was not possible to order a diesel car. We did almost 2000 km and wanted to save some money on that.
9.0
ScottKeflavik International Airport
22 September 2017
Car got great gas mileage, which is important with cost of fuel. Had heated seats, lots of room, and a moon roof for viewing the northern lights.Nothing
7.2
AnonymousKeflavik International Airport
16 September 2017
The people at the rental companyThe car's gears stopped working once.
8.6
AnonymousKeflavik International Airport
13 September 2017
Reliable car that had good gas milage. Friendly employees who could clearly speak and understand English.We didn't realize there would be a shuttle driver with a Green Motion clipboard who we had to find. Once found he was friendly and took us to the rental center.
Since the small shuttle was full he took my husband first. My husband immediately took a number for a wait for next rental representative.
7.0
AnonymousKeflavik International Airport
10 September 2017
i ordered a much bigger car which would have been necessary for because we are a group of 3 guys and made our trip with a tent trough iceland. i got a smaller one for the same price
16 January 2019
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