Find out what other customers think - so you can decide if Budget is the right company for you.
05 August 2018
Not too much of an oversell of products at pick up. Got the exact car that I had booked! (possible a first!)Not enough staff to cope with numbers at pick up
04 August 2018
Collection point is really close to the airport and an easy walk. There was no sign of a bus coming so we looked it up on maps and decided to walk. Better signage would help or instructions from airport would help peopleNothing
02 August 2018
Speed and ease of services No map books available
24 July 2018
Car was clean and well maintained easy to drive and what we asked forCar came with no windscreen washer fluid in. Made for a difficult first journey in the Car!
19 July 2018
Nice car, really fast return.Waiting time on le line to get the car
06 June 2018
Excellent and friendly service. Great value
11 May 2018
I received the exact car I requested.
07 May 2018
Budget staff were friendly, accomodating, spoke English fluently, and answered all questions. Very easy check in and return.
03 May 2018
Car was big enough to suit our needsThe Sat Nav went wrong the second time we used it and never worked properly. It kept 're-calculating' all the time even in the middle of the autostrada and on occasions the arrow showed us driving in fields and not on a road. We got lost several times and it curtailed our ability to explore.
01 May 2018
All very good except time to piuck up car which was poor
08 February 2018
The car was new and extra comfortable. It has everything we need and was enough spacious for the whole family even with ski!
12 October 2017
I always use Avis./Budget at Pisa. They are Courteous, reliable and efficient. Not always the least expensive, but worth it for the peace of mind. Nothing
07 October 2017
Marco very helpful
07 October 2017
We upgraded to a Fiat 500X having been told the car we'd booked would be a Panda
But this was ideal for our trip & made enjoyable drivingThe features on the car weren't explained I've never known such complex SatNav process but in the end I did master it!
01 October 2017
20 September 2017
Very modern well equipped carReturn shuttle to airport not efficient. I walked to terminal after giving up waiting for a shuttle bus
19 September 2017
Easy to pick upDents of car should have been shown on contract
15 September 2017
Really wanted a Fiat 500, but got a Fiat Panda, not quite the same style!
12 September 2017
Staff didn't try to pressurise me into buying extra insurance
Budget is the only company that I will use in the future having tried 4 othersNothing
05 September 2017
Very helpful staff
02 September 2017
Nothing in particular
31 August 2017
Staff helpfulFirst 3 cars had error lights on the dash, we had to wait over an hour with our two year old twins. Not fun!
30 August 2017
not too far from arrivals to picking car up point.
helpful staffCar had a lot of cosmetic damage scratches etc
cost of child car seat hire was rediculous
29 August 2017
Great car, great value for money. No issues whilst using the car. Collection and drop off was great services. Will be using again. Thank you
28 August 2017
Very easy and fast to pick up. Perfect when you arrive with a family that can't wait to get there holiday started.
27 August 2017
I asked for the Fiat 500 x which is I had booked and it was not clean so we waited for it. The assistant at the counter was very helpful and niceThat the car was not ready immediately and cleaned
21 August 2017
Staff at the counterNo visible signposts to the Budget drop-off area at the roundabout close to the Bologna airport
19 August 2017
Easy to book and good priceNothing
14 August 2017
Excellent service from all of the staff.
14 August 2017
Air conDirty bodywork
13 August 2017
Upgrade Mede a big difference to the holiday
10 August 2017
good service with no problemsbooked a Fiesta was allocated a Panda
evidently the same group
04 August 2017
Easy, nice and helpful staff
02 August 2017
Car was nearly brand new.
02 August 2017
Very helpful and friendly counder staff at pick up. Good car. Tyre pressure problem evident on last day. Slightly concerning on the drive home.
18 July 2017
Not having to fill the tank up on return, I pre-paid for the petrol.
16 July 2017
The car was absolutely fine for what we needed and in good condition.difficult to find the way back to the drop off point using Google maps. Would be good to have better directions.
04 July 2017
Car with under 1000K on clockNo problems
23 June 2017
No big queLocation at Pisa airport
06 June 2017
Rep did offer another car, but I was very ok with the inside. Budget checkin was very fast and easy, and the price was great. Car was very dirty on the outside, not washed. Rep said I didn't need to clean it, although I did at the end
21 May 2017
19 May 2017
Great car, extremely comfortable and easy to drive. Also it came with GPS which was incredibly useful and reduced stress and allowed more creative choices for driving to different places.
The rear sensors were great help for parking in tight spots in Italy's small narrow streets.
24 April 2017
All was very easy will use againno bad points
24 April 2017
Our flight was severely delayed and the check in stayed open for usExtremely hard sell on the excess waiver. We were too tired to think through clearly and the lady was very confusing with the pricing of it.
09 April 2017
as above due to a strike not specified had to wait two and a half hours
28 December 2016
Very good experience. If you are looking for car hire in Pisa, Italy with very low deposit (in my situation €100 for 7 days) from reliable company, Budget is right choice. Would recommend.
26 September 2016
A little expensive
20 September 2016
Friendly staff particularly when dropping offLong wait to check in and collect
14 September 2016
Friendliness of the staffN/A
11 September 2016
Good little car although not the one I ordered.Queuing at pick up, but much better than all the other companies.
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