Find great prices with InterRent in Madrid, see customer ratings - and book online, quickly and easily
Why use InterRent?
Dropping a car off with InterRent in Madrid is quick and easy
People are impressed by how clean the InterRent cars are in Madrid
We work hard to find you the best prices - book with us and get the best price on a InterRent rental in Madrid, guaranteed.
Ratings for InterRent in Madrid
Overall value for money of your vehicle hire
Helpfulness of the counter staff
Time it took to collect your vehicle
Time it took to drop off your vehicle
Cleanliness of the vehicle
Overall condition of the vehicle
Ease of locating the InterRent rental desk or representative
Reviews of InterRent in Madrid
Real customer reviews
Find out what other customers think - so you can decide if InterRent is the right company for you.
01 January 2019
We have some troubles with the returning time, but they were very comprehensive and help me with the charge that the system applies and i hadnt have to pay the delay charge, they were very helpfull!
12 October 2018
Excelent customer service
22 September 2018
Rental desk staff very good
28 August 2018
It was a very quick processVehicle is close to two meters tall. Would not get into parking garages so had to pay extra for street parking
01 August 2018
Friendly staff asked where I would be driving and suggested a more powerful car because of the mountains. It was also roomier which was great since we have 3 children over 10!Difficult to find the car- had to ask the Europcar people and they didn’t give good directions.
24 July 2018
the car was just nice for us. The cars was a lots of scratches and the fuel tank was shown only 3/4 full however in agreements indicated full to full
10 June 2018
NiceInsurers too expensive
02 May 2018
The car was to big and in a poor condition as exterior.
12 March 2018
Very low cost for a nearly new car - it was more expensive to take a taxi to the airport than to hire for one week!
20 November 2017
cost of insurance too high compared to previous hires with competitors
Lots of scratches and marks on the car
Did not know we had 2 people booked to drive
03 October 2017
it wasn’t expensivethe car
08 September 2017
Very easy booking and top makes to Stan for the booking When returning the car getting accused of damage that wasn't there once I threatened to take pictures the guy said it was fine and there was no charge
01 September 2017
Had to queue for the rental counter in the terminal and then queue again at the rental counter in the car park, which seemed unnecessary and took longer than is reasonable.
29 August 2017
Received same car as rented, car was in very good condition, staff is friendly and fast. Deposit was unlocked in 2 hours after car return and fuel refunded few days afterThe queue to InterRent office at Madrid airport was really huge - about 1 hour, when at other rentals was no queue =)
23 August 2017
I have to highlight the quality of the service of your staff
A gentleman called Miguel helped me with the collection of the car and made everything easy. The car was a bit dirty
23 August 2017
ValueNot easy to locate car rental reception and car pick up and drop off a bit chaotic
06 August 2017
The staff was great and helpful.The car I got had a lot of scratches.
03 August 2017
Queue at drop off was to big. Waiting time to long.
30 July 2017
Nothing. The staff were not helpful. tge car was not clean. I had to ask for changing the car. The condition of the car was poor.
26 July 2017
Very affordableNot quite as clean as one would wish
16 May 2017
Price. Value for money.Long time to pick up and drop the car off.
13 May 2017
drop off was fine
03 May 2017
Great car & good price.Hard to find InterRent counter @ the airport and we had to wait quite a while
02 April 2017
They asked me to pay (not mandatory) another insurance covering everything. As I was not sure about it I accepted. I think I payed twice for one insurance...
11 January 2017
It was easy to upgrade the car.Everything OK
08 November 2016
No signs on airport to show where exacly the drop off is. For a foreigner, it was really hard to find it.
30 August 2016
It was diesel and had enough power.The rental car office was located in Terminal 1 which was quite a long bus ride away, specially when travelling with luggage. The car itself was old and showing signs of wear with the floor carpets torn in some places and several scratches and bumps on the bodywork.
20 August 2016
The car was in good condition.There were many extra charges we had to pay on collection that we were unaware of. When we booked the car online, we paid the amount and accepted that as the total. However, on collection we had to pay the service charge and petrol. We understand that we must pay for that, but it should be added on already when we were booking.
03 August 2016
The car was very good ,and the road side service was there.lack of communication,between my self and the staff ,which was difficult to change the car I wanted for an upgrade.
18 July 2016
Value for money and a great little car in perfect condition. Nothing at all.
08 July 2016
Clearness of the information and conditions, helpful staffLong time to pick up the car because there was only 1 staff member.
10 March 2016
Customer Service & people excellent!Quite difficult where the car was parked since there were no signs of the company at the parking spot
30 November 2015
Value for money and overall experienceThe counter stuff was a bit disorganised and slow to prepare the paper work. Also communication for non-Spanish speaking clients is a bit challenging. Apart from that everything was excellent.
04 November 2015
pricecar's mechanical conditions
29 October 2015
Price Slow check in paperwork
25 October 2015
Time it took to drop off the carTime it took to pick up the car. Slow Assistants. Only two persons available for service.
13 October 2015
Very easy rental desk location at Madrid Airport.It is not quite clear where drop the car (in InterRent parking could not reach)
10 October 2015
price, easiness, flexibilitygps worked only after clear explanation by staff.
01 September 2015
I arrived in terminal 2, it was a long walk to the car rental in terminal 1 parking and similarly for the drop-off
18 August 2015
PriceIt took a long time to drop off. Their sign says easy drop off but you had to wait for car inspection for which there were insufficient staff, then you had to wait to see the counter staff who told you of any refund. They could have just processed this without the need to see them I feel.
14 August 2015
The price of rental.
Vehicle was surprisingly spacious.Managed to fit 6 cases and 5 pax. Return handover was quick.Pick up time. Had to wait over an hour. Very slow service.Only 1 staff and 4 customers collecting. Eventually a second staff member came.A bit confused about fuel policy. Expensive refuel charges. I thought I was full to full.Car was not very clean.
27 July 2015
Good car and quite cheap priceInsurance policy because we bought allready insurance through rentalcars.
25 May 2015
Courteous helpful staffiAlthough assured had been serviced, the service sign (spanner) and inspect oil sign appeared on advisory panel. Not on warning lights.
22 May 2014
In the offer wasn't mentioned that full fuel tank would be charged at almost double price. Plus tanking charge of 20 EURO+VAT.
15 April 2014
A Full to Full policy for the fuel would be much more fair and appreciated...
All applicable expenses should be clearly stated as soon as possible...
27 March 2014
effiecency of staffWas not sure which company I had rented from, not clear on e mail
09 February 2014
The car was excellent. The staff we dealt with were very pleasant.Not much to say, really, except that when we arrived at the airport to drop off the car there was no one in the office. Someone did eventually arrive. Also, in order to get a receipt, I had to make my way - a long way - to the arrivals area, where the Europe Rentals dest is.
Rentalcars.com, registered trademark of Booking.com Transport Limited, registered office at 100 New Bridge Street, London, EC4V 6JA, company number: 05179829. VAT number: GB 855349007.
Rentalcars.com is part of Booking Holdings Inc., the world leader in online travel & related services.
Booking.com Transport Limited (FCA Firm Reference No 777648) is an Appointed Representative of Cover Genius Limited, which is authorised and registered by the Financial Conduct Authority, Firm Reference No 750711.
Traveljigsaw Insurance Limited is incorporated in Malta and is authorised by the Malta Financial Services Authority to carry on the business of insurance in terms of the Insurance Business Act 1998. Company Registration Number: C82173 Registered Office, Development House, St Anne Street, Floriana, FRN 9010, Malta.