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Why use Thrifty?
Collecting a car from Thrifty in Townsville is quick and easy
Dropping a car off with Thrifty in Townsville is quick and easy
The Thrifty staff in Townsville have a real reputation for efficiency
Ratings for Thrifty in Townsville
Overall value for money of your vehicle hire
Helpfulness of the counter staff
Time it took to collect your vehicle
Time it took to drop off your vehicle
Cleanliness of the vehicle
Overall condition of the vehicle
Ease of locating the Thrifty rental desk or representative
Thrifty locations in Townsville
Reviews of Thrifty in Townsville
Real customer reviews
Find out what other customers think - so you can decide if Thrifty is the right company for you.
23 April 2019
All good couldn’t fault
16 January 2018
Brand new car....couldn't ask for better!N.A.
22 November 2017
Ease of pick upFuel cap was faulty and could not refill with petrol.
Thrifty did not have my details at the desk at pick-up.
21 November 2017
Everything about the car hire was excellent.
27 October 2017
I got a"upgrade" to a car I didn't want.
27 July 2017
Very hassle free tHANKS ickup to drop off .Nothing .
03 July 2017
Hyundi I30 was perfect for our requirements.Refund of deposit could be more prompt.
26 June 2017
Very easy to deal withIt was all good
15 June 2017
No one at the drop off counter even though we were there on time
09 June 2017
The lady at Thrifty Townsville airport was awesome. Very easy rental
01 May 2017
It was a peak period in Townsville with hire costs well above normal rates.
25 December 2016
Need car mats in the vehicle.
05 December 2016
The automatic upgrade. The navigation system.We didn't know how to turn the navigation system off. Very annoying man talking whilst you are trying to listen to the radio. Not his fault we couldn't find it in the manual.
31 July 2016
Car was very good.Credit card was not accepted by machine.
Bank advised me that credit card was pristine and should have been accepted.
Perhaps faulty machine.
22 June 2016
17 June 2016
Fast serviceThe person on the desk at the counter was a bit firm and relactant to help in arranging extra day rent.
31 May 2016
Everything went smoothly
24 May 2016
friendly and professional staff at Thriftynone
17 May 2016
Excellent service again.
16 May 2016
was easy to pick up
04 November 2015
The pick up staff member was helpful, informative and professional. The drop off staff member was non-communicative and totally disinterested. He did not say a word except grunting at the keys.
19 October 2015
Bit of a mission finding the car in the carpark.
17 October 2015
Good very clean car,no smell cigarettes smoke inside Nothing
06 October 2015
Great service great carNothing
29 September 2015
mit lancergoing to find car in darkness in unfamiliar area
19 September 2015
Conveniently locatedDeposit charged was more than i was expecting
13 September 2015
Like new and easy to drive excellentoutside a bit dusty with bird droppings and large rear spoiler obstructs rear vision
01 September 2015
The staff's knowledgeable and professionalism.The lack of information by the third party.
31 August 2015
The car was excellent to drive & comfortable.When taking out of insurance on vehicle through car hire website it is unclear who you are dealing with &insuring with & from where. You think you are dealing with just the car hire Company only, but you aren't . We had to double up on insurance to be totally covered, which then increased the cost of hiring a car. This should be clearly stated on these sites .
27 August 2015
The easy accessibility to thrifty counter in Townsville airport.Since petrol stations were very scare in Townsville perhaps a map given with paperwork when collecting car would have been handy.
Overall every thing good.
20 August 2015
Quick friendly service
17 August 2015
FRIENDLY COUNTER SERVICE & QUICKNOTHING
14 August 2015
Fast pick up and drop off friendly serviceNothing bad to say
04 August 2015
Ease of driving the carWould prefer the option of a cheap manual in future
31 July 2015
Loved the car we were upgraded doesn't happen much to us so we were thrilled to bits.
28 July 2015
The car was roomy, big boot, and performed well.The car a KIA OPTIMA, had an intermittent bad accelerator delay, which occasionally caused frustration and passenger discomfort (when the accelerator finally responded).
11 July 2015
excellent service at the counter.
Drop off was very good, the lady at the
counter was lovely.
09 July 2015
brand new car, and the pricecounter staff was very slow. no staff at counter on return.
01 June 2015
weren't told where everything was in the car so experienced some trouble in the dark at petrol station finding out how to open tank.
01 June 2015
The lady that served us was very pleasant and efficient. We waited so long to get served. The customer in front of us took so long. It would have been great if the lady just excused herself, asked if we had a booking gave us what we needed to fill in. She could have done with another person at the counter, just for when flight arrive if they have more than one booking.
The car was a reasonable size, a bit squeezy for 3 adults in the back, especially the middle seat. We had trouble locating the rear middle seat belt.
23 May 2015
Car upgrade was a pleasant surpriseMisrepresentation of the excess reduction
23 April 2015
Almost brand new vehicle .
Pleasant & helpful Thrifty Rep on desk.
Easy return procedure .That I had to give it back ...
would have loved to have kept it.
19 April 2015
Friendly staff great service
29 March 2015
All good !!!!!
20 November 2014
Air conditioning and comfort.Nothing.
12 November 2014
ease of service with no complications. I presume all deposits have been refunded or released?I hoped I was renting a Nissan Tida but got a hyundai( which I understand is a class c equivalent). Nevertheless the car was great.
04 November 2014
Condition of vehicle, easy to find. Return very easy.Free second driver option much appreciated. Insurance costs very high, rates should relate more to driver age, experience and license type.
26 September 2014
Loved the car. Everything was very good .
26 September 2014
I had an email from a manager saying that we had possibly returned the car damaged. This turned out to be a mistake. An apology was given which was fine, but it still upset my wife and I all the same. Steve Baron
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